SYBO SR-CP-100B Commercial Grade Stainless Steel Percolate Coffee Maker Hot Water Urn for Catering, 100-Cup 16 L, Metallic

After putting the SYBO SR-CP-100B through its paces in our busy office for the past three months, it has proven to be an absolute workhorse. The commercial-grade stainless steel construction is not just for show; it withstands constant use and cleans up easily, still looking as professional as the day we got it. We serve dozens of employees and clients throughout the day, and its generous capacity means we're not constantly refilling it. What truly impresses me is its consistent performance—it brews a full batch of rich, hot coffee quickly and keeps it at the perfect serving temperature for hours without a burnt taste.The dual functionality as a hot water urn is a game-changer we didn't know we needed. With the flip of a switch, we have a ready supply of hot water for tea, cocoa, and instant soups, which has been hugely appreciated by everyone. It's incredibly straightforward to operate, making it hassle-free for anyone to use, and its design is sturdy and stable, so we never worry about accidents. This coffee maker has eliminated our daily coffee station frustrations and has proven to be a reliable and worthwhile investment for our high-traffic environment.

I ordered the SYBO SR-CP-100B coffee maker for an event and it worked out very good. There was about 60 people and it was able to serve every one and still had coffee left. It's very simple to setup and the coffee heats up quickly and keeps hot. I would recommend this coffee machine for an event. It's worth the money. I used McDonald's coffee grounds and the grounds remained in the basket no filter needed. It also looks nice.

the urn is great looking, with a beautiful silver shine. We never washed it inside, (my fault!) and look how good it looks after 6 months of use.. The water is very hot! which is great.

This item had a ton of manufacturer's oil in it, and cleaning it with a vinegar solution didn't help it any - when cleaning in crevices, lots of black stuff came off onto my cleaning cloth. It took a while to eventually get that out, but the heating element in this thing chaffes - and lets off this black stuff that looks like soot. That gets into the water and can't be good for a person. After scrubbing it all off, it comes back again with the next use.Additionally, I just got this yesterday and there are already rust stains forming on the bottom of it, and that was just after heating water in it before use. Additionally, there is some kind of soot that forms on the heating element where the percolator stem sits. So I cleaned it out again - thought I got all the "soot" out - filled it up, ran it thru another cycle - emptied it - more soot. Third time - same thing.I'm not a happy customer right now. This is touted to be stainless steel yet it's already rusting out,, and I don't know what the heating element is made of but that sooty stuff is exposed to the water, and that can't be good for a person.If I could give this thing zero stars, I surely would.

Overall, this coffee urn performs well and does what it's designed to do. It heats water and brews large quantities of coffee efficiently, making it a good option for events, gatherings, and catering situations. The stainless steel construction looks professional and is easy to clean after use.The main reason I'm giving it 4 stars instead of 5 is the base. On my unit, the base doesn't feel as stable as I expected and has a slight wobble when placed on a flat surface. It's not enough to make the urn unusable, but it's something to be aware of, especially when the urn is full and being used around groups of people.Other than that, the unit heats up reliably, maintains temperature well, and has enough capacity for serving a crowd. The dispensing spout works as expected, and the overall build quality is decent for the price.If the base were more solid and stable, this would easily be a 5-star product. As it stands, it's still a good commercial-style coffee urn with one design issue that could be improved.

The pot did well for us. Unfortunately it quit working in 10 months. I contacted SYBO customer support and they were very helpful. I sent them copies of my receipts and photos of the pot and t hey refunded my money. They treated me fairly.

Title: Great Customer Service & Solid Coffee Maker for High-Volume UseWe purchased this SYBO Commercial Grade Stainless Steel Percolate Coffee Maker for our non profit soup kitchen, where we brew about 100 cups of coffee twice a week. It’s been a very useful machine for handling large volumes and has made serving our community much easier.After some use, we did experience an issue with leakage at the base of the pot. Unfortunately, it was outside of Amazon’s return window by the time the problem appeared. However, when I reached out directly to SYBO, their customer support team was outstanding. They responded quickly, were very easy to work with, and immediately arranged to send a replacement unit.It’s clear they stand behind their product and care about their customers, which means a lot—especially for organizations like ours that rely on dependable equipment.Overall, a good product backed by excellent customer service.

B”HProduct is great- stainless steal and works great.This company takes customer satisfaction seriously. I purchased this product a year ago.The unit broke and Amazon directed me to contact the company. I contacted the company and was directed to email picture of receipt and unit. i did so, and got a reply within 24 hours that they will replace it.

Se siente de buena calidad , a trabajado 15 días y todo bien

Makes 100 cups of coffee in 40 minutes, sleek clean design and love the mesh filter.

Cafetière élégante, facile d'utilisation, facile à laver.Nous avons perdu une pièce et la compagnie Sybo nous a retourné ce dont nous avions besoin sans problème. La pièce était disponible même après 1 an.Nous la recommandons.Merci

The size is the best size anyone can ask for…The design is very good..There’s only one thing I’m not too sure of is…There’s a collection of tiny pieces of metal build up around the big nut in the Center ..Don’t know if this will stop after a while..still observing..

Water gauge never worked, coffee maker does not work on 2nd use