Philips 3200 Series Fully Automatic Espresso Machine, Classic Milk Frother, 4 Coffee Varieties, Intuitive Touch Display, 100% Ceramic Grinder, AquaClean Filter, Aroma Seal, Black (EP3221/44)

I fell in love with this machine after using it for a week while visiting a friend. I'm not a coffee snob, but I do like my coffee. I don't care about crema, but I do care about convenience and freshness. This machine lets me make that one convenient cup of coffee I can finish before it gets too cold. And then I can make another one when I'm ready for it. Being freshly ground, and with a choice of settings I can get exactly what I'm in the mood for. While not quite as convenient as various pod machines, it does make a much tastier cup. I wasn't quite ready to spend full price (around $600 at the time) but I did find a used model for about half price. Since I had just performed major maintenance on my friend's model (the first in a year!) I was sure I could address any issues that might come up with a used model. What I ended up getting had clearly been returned with little or no use. It had been thoroughly cleaned and all the labels were intact. I've been using it for a month now and am still pleased with it. Some observations: About the obnoxious orange label so many reviewers complain about: pull off the paper layer and then take a paper towel soaked in 90% (or higher) isopropyl alcohol and lay it on the white stickum for a few minutes. It will then come off easily by merely rubbing your finger across it. Keep it close to the sink. The water tank will need filling at least daily. The flush cycle that happens when you turn it on and off uses a lot of water and fills the water tray quickly, so having easy access to the sink is important. Experiment. Not being a coffee connoisseur, I didn't know the difference between the various setting, other than Espresso. So I tried them all multiple times. You have some choice of strength, temperature and volume. Your selection of coffee beans is also important, and you may need to experiment with those as well. My first few batches were watery, even for my partner who usually has to add water to most coffees. I set the grinder to the finest setting. The milk/cream steamer does work. I did not find that it diluted the milk as some reviewers have observed. Since I don't really care about foam, when I choose to use creamer, I usually preheat it in the microwave instead while the machine is booting up. If you do use the steamer, don't forget to pull off the metal part and rinse it thoroughly. There is a hot water dispenser for diluting your coffee, or making tea. If that's all I need, I can do it faster on my induction stove top. The machine does tell you when you run out of water, and when you need to empty the grounds. It does not tell you when you run out of beans. As I was testing, I ended up with some watery coffee, despite the settings. Thorough checking of the machine revealed an empty bean reservoir. If I did have to come up with a complaint, it's that I can't easily switch beans. After removing loose beans in the reservoir, I have to waste 2 cups before I'm sure the new beans are going through. This is a nuisance as I'm trying out different beans, and switch between caf and decaf. Overall, I'm pleased with it. Would I spend the full $600? Probably. When 2 coffee bar coffees more than pay for a pound of beans, this will quickly pay for itself. I don't have to worry about the coffee getting cold before I get to my home office, and the only waste is coffee grounds which become compost.

I bought the Philips Saeco 3200 during the Black Friday sales of 2023. I have had a lot of time and coffee with the espresso maker. Overall, this is a good espresso maker. There are a few things that could be improved. I always make a short shot as I like very strong espresso. The shot size function works well but the espress is not as strong as my previous manual espresso maker. Teh amount of coffee per shot is lower. The temperature of the produced espresso is also slightly lower than I like. There are 3 levels of temperature. The highest temperature setting produces expresso at 160F which is the correct range but if your cup is not warm the "drinking" temperature drops to 140F or lower depending on the mass of your cup.. I switched from my traditional espresso cup to the double-wall insulated cups. That mostly solved the issue. I wish the middle temperature setting was 160F and the highest setting was 175F. When using beans, I often have to lift the sealed lid to move beans to the grinder. The bevel on bean hopper is not sufficient to keep the grinder full. As I mentioned before, I like very strong espresso. My final learning is when using ground coffee do not add "extra" grounds. The machine recognizes too much coffee and the shot is lost. All in all, this is a good espresso machine. Reproducibility is great. I did decide to keep it in spite of these caveats. Update from November 2023. I raised the rating from 3 stars to 5 stars. My unit has performed well enough that I gifted my son-in-law the same unit (Milk frother added). His espresso has addressed the vast majority of the issues that I highlighted. The slope of the beam hopper has been increased. The grinder always gets a good bean supply. The espresso is at a higher temperature. He (and I) were/are very pleased with the espresso maker. The simplicity of the espresso-making process and the espresso quality are hard to beat. I can now highly recommend the product.

Update: After owning the machine for a full year, I’ve only experienced one problem that was resolved by Philips. The grinder motor went out about 5 months after I got the machine. They sent me labels to ship the unit out to a repair center and they had it fixed/returned to me within a couple weeks. Since then it’s been smooth sipping. Still very pleased with this purchase. This has been a great little machine for me. Since I’m working from home now, I wanted to find something that could replace my normal coffee shop trips. This Phillips 3200 is exactly what I wanted. It’s quick and easy with pretty impressive results. I had a keurig before this for a while and I’m never going back. Cleaning and maintenance has been pretty straightforward and easy. Really you just have to rinse the parts off every few days. If I were to complain about anything it would be the water tank capacity. My household drinks about 4 coffees a day - Usually the double setting. I probably have to fill the tank almost everyday because it cleans itself every time you turn it on and off. Not super convenient but I’d rather it keep itself clean than save water.

I have used this for 4 weeks now and am on the last day of my return window. I’ve been on the fence, but have decided to keep it despite several issues. This is my first fully automatic machine. I don’t have anything to compare it to in real life, but have watched 10’s of hours of reviews for other machines before deciding on this one as my first. I have a good idea of the features and benefits of using more expensive machines - and decided that the fancy features didn’t warrant the price, for me. I was right, mostly. This machine, as any good review site on the internet will tell you, makes exactly as good coffee as machines 5x the price. It all comes down to a few things - looks, price, and features. To be clear, read reviews, ALL MACHINES MAKE THE SAME COFFEE. In this price range - this machine and the top 20 or so fully automatics, they all rate EXACTLY the same in coffee quality according the all the top review sites. LOOKS It’s debatable, but I think this machine looks better than most. The more expensive chrome models sure do look nice… they also take 30 minutes a day to clean and polish. If you have a maid, get one of those for sure. I’ll take the plastic black, easy to wipe down model any day. I spend 10 seconds a day cleaning this machine. It doesn’t look expensive and draw jealousy from sales people who come to my door but it looks nice in my kitchen with my grey appliances and doesn’t require an employee to keep clean. PRICE No brainer. This is half the price of the second next best machine. Philips bought Saeco and the price has dropped considerably, half actually. It’s now a consumer product where before it was only marketed to Richie Rich and the 1%. Let them eat coffee! Read reviews, the next comparable machine is about twice the price - and is equally reviewed. FEATURES Heres where this awesome machine runs a bit afoul of a few things. THE HOPPER It’s super shallow and hard to fill. Though it’s plenty to provide coffee for a few days, or weeks depending on how often you make a cup, I just don’t like the design. It’s really, really shallow. When the hopper is about half empty you have to start worrying about whether the beans are moving toward the grinder. You’ll find yourself opening it and pushing beans down on a regular basis. This is by no means a deal breaker, but I was disappointed that I had to check the hopper more than expected. I can fit a weeks worth of beans in there, but I can’t trust it. THE FROTHER It’s not great. Though it will indeed froth milk and make a nice cream for your latte or whatever - you will never, ever get a circular vortex out of this tip. You’ll never achieve creamy perfection. It’s fine, it really is. It’s just not nearly as good as higher end machines. It’s a step up from air froth’s but nowhere near as good as it could be. If you want to make art on the top of your cup, well, that’s stupid - but also you can’t do it with this. This is probably the biggest reason I considered sending the machine back. I looked forward to a REAL frother, and this isn’t it. It’s 90% of what it needs to be. THE WATER The actual water tank is fantastic. I love how it slides out and connects. It’s easy to use and fill. The filter is great, though a touch expensive (and optional). BUT, by god, the sensor in it is INFURIATING. Imagine yourself making a cup of coffee… you have 99.9% of your cup filled with delicious coffee… and then the water tank says NO!. You have to pull out that tank, put 0.00000001 ml of water in it to finish your cup. This is CONSTANT and stupid issue. It should know if it can finish a cup before it starts - but it doesn’t, it only tells you after it’s run out of water. And, by the way, it runs out of water when the tank is 70% depleted. Seriously. That’s when it decides you can’t possibly fill that 0.00000001 ml water even though there are several cups left in the tank. This whole thing is stupid and anyone involved in designing it should feel really, really bad about it. In some countries, ya know, they’d fall on their swords over this kind of stupid thing. You will run into this issue when making a cup of coffee, turning it off, turning it on and everything else. You have to constantly make sure the tank is full at all times. FULL. CLEANING This thing is really easy to clean. The bottom tray pulls out - there is a button that pops up when it’s getting full of water and a digital indicator when it needs to be emptied, but just get in the habit of pulling it out and emptying it every day and you’ll be fine. It pulls out and is super easy to empty into your sink/trash. I’ve pulled the ‘engine’ out in the last month twice to clean, and it was super easy. This is one major reason to buy this machine over more complicated ones… just rinse with water and done. PROBLEMS Because of Covid, I have no idea if I got a broken machine or this is an issue with the entire line…. The bean bypass does not work, at all. Not even a little. We tried an entire pound of coffee and could only get the bypass to work about 5% of the time. Most times, the machine cleared out the bypass grounds and gave us only hot water. Since it worked a few times, and then mostly didn’t, I know it’s an issue with the machine. Unfortunately because of Covid, Philips has shut down ALL of their customer service. You cannot contact them for support or warranty issues at all. So, I’m left with a machine that doesn’t work as advertised. Since this feature wasn’t hugely important to me I’m keeping the machine… but in any other time I would have sent it back. COFFEE Bottom line, this thing makes exceptional coffee. All those problems I listed… pffftttt… don’t matter. I’m dealing with them. I’ve simply never had a better cup of coffee. I go to sleep thinking about the delicious cup I’m going to have in the morning and wake up excited to have it. If you haven’t dipped into the world of fully automatic machines before, you’re in for a serious treat. Sure I wish all the little things would be fixed but it just doesn’t matter. The coffee is that good. Use good beans. Clean the machine once a week. Enjoy.

Had it 6 months and other than the cleaning, it was fabulous. The manual that comes with it is pretty worthless. A lot of info is missing from it and they tell you to watch videos on youtube. I tried and they are awful. It turns out they have subtle differences between their products and the video makes it difficult to understand what to do because it is not the identical product to mine! Cleaning the brewer is a nightmare and has to be done weekly. No matter how many times I rinsed it, there was still coffee grinds hidden that would become visible as I rotated the brewer. Well, after 6 months of lovely coffee, suddenly the coffee became very weak and the grinder sounded odd. I contacted Philips (which was not easy to find the tel #!). The lady was very nice and asked about the coffee I was using. I told her it was always fresh as I roast my own coffee beans. She asked if the beans were dark and shiny, and I said yes. She told me that is a problem as the oil could cause a problem in the brewer. She has shipped me some pills to apparently get rid of oil buildup. Nowhere in the manual did I see that dark, oily coffee beans should not be used on this product. Because coffee is a HUGE thing in our family, I decided to start looking for a replacement brewer to keep on hand in case we have guests and the brewer goes bad (again). No luck. The manual does not give a part #. The Philips website does not give a part #. Google was no help either. The only brewers I found were Saeco and no clue which brewer is the right one! Sent an email back to Philips asking, and still waiting for a response. On their website when I searched to buy the brewer from them for this machine, nothing showed up as an option! If you cannot buy another brewer when the brewer goes bad, then that would mean the machine is worthless and I would have wasted $600. Not happy. If they are able to tell me what brewer is available to be bought for this machine, I will write and updated review. Update. Philips customer service was wonderful and problem fixed. It is essential to clean brewer weekly and let it dry. They sent me link to order another brewer so I use one for a week and then clean it and swap it out immediately with the other. The brewer was very reasonably priced so it was worth buying. Another update: same problems started up again. Reached out to customer service and was told I needed to send poof of purchase (again) and that if the machine was out if warranty I would be charged for repair. The same problem started again 4months after getting it back from the 3rd repair! No question there is a design problem with this machine as the inside plastic tubes I think disintegrate causing water to leak inside the machine. They replaced all the broken parts in January 2023 and starting in May it became clear they were going downhill again. When reading reviews, a lot of people respond after making one ir two cups of coffee. Back then I gave this product a 5 start rating. But due to all the issues since ai bought it I have dripped it down to a 1 start rating 😢

Great as a coffee maker! We’ve used Keurig for years and years until finally after covid and being stuck at home drinking crappy coffee we decided to splurge and give this machine a try. It makes an amazing cup of coffee. We don’t drink espresso or anything else, I just wanted a good cup of coffee with fresh ground beans and this delivers. No more buying cheap grocery store brand pods because the prices continue to go up, no more exploding pods or grounds in the coffee ect. You load up the beans, push coffee and enjoy a smooth, creamy tasting fresh cup of joe. The only downside to using this as a single serve coffee maker is that the quantity sizes available are quite small. I have to make 2 cups to fill a normal coffee cup or just add hot water and it still taste great. The sound is not bad at all! No louder than a Keurig priming the tanks. I was worried about sound as the videos had it kind of loud, but it’s very quiet and easy to use. The coffee is disposed as small pucks into a chamber for emptying, nice and clean disposal. Overall, very impressed and so glad I am back to drinking good coffee. Keurig coffee just began to taste so acidic and just nasty. I had gone through 3 top of the line Keurig machines and just got used to drinking nasty coffee.... no long have that issue.

Years ago we imagined a day where we could get a super automatic. Unfortunately, all of them have been expensive. Until this very special machine. We chose this machine because the company has a good reputation, we like the design, it had good reviews on YouTube and Amazon, and very specifically this one was our Goldilocks machine. That is, it can make coffee, americano, has a steam wand but not a full-blown frother, and can brew double shots which is awesome for entertaining. The coffee and americano settings are the ones we use all the time. I like a decaf coffee and a regular americano in the mornings. It makes just the right amount and pairs very nicely with an Ember mug to keep the beverage at the perfect temperature. If I'm having a rough day waking up, I love that I can brew a quick shot to help energize me. I mean this thing is my Lord and Savior. It keeps me going. Keep in mind if you don't like the volume of liquid it pumps out, you can set the amount of fluid dispensed from 1-3; with #3 allowing you to fully customize the volume. 1 & 2 are preset and unchangeable. We've made a few mochas with it. I'm not sure if it's our froth mug or the machine, or the quantity of milk we're using, but I need to go two rounds on the steam button to get the milk to optimal temperature. This could very likely be me and I haven't heard any complaints about this on popular review sites. So let's say it's me. I BROKE MY MACHINE I made the mistake of running some oily beans thru it. DO NOT EVER EVER EVER EVER (EVER) run oily beans thru it. Your life will become a living hell. Ok not that bad but your machine will be down for the count. I'm not a mechanical engineer, but I am a software engineer and tinkerer. I like to solve problems. The manufacturer would want you to not read this and not follow in my path, but I share this because it's a nicely made machine with READILY available replacement parts online. There was a small 7 dollar part that had a lot of stress exerted on it from coffee jamming up. Once I finally found the part and understood how things worked, I replaced the part and I am once again a whole man. The man my wife married. One complaint: I wish the water tank was larger. I highly recommend this machine to anyone who wants great coffee at a value. Treat yourself and buy this machine immediately. Don't delay, act now!

I was a little skeptical to purchase this Philips 3200 Series Espresso Machine without any reviews found from existing customers. But my research of Philips and Saeco and the great price on this machine through Amazon, made it easy to take a chance on my own. This machine will replace the long use of Keurig Machines in our household. The machine is great and makes excellent coffee unlike I have ever tasted in the Keurig. It is a pure and fresh coffee taste that is stronger and less watered down. Very much like what you would purchased at a barista shop. I have have read feedback that these machine can be loud and messy. The grinder does make some noise but it seems a bit muffled. In the beginning the machine does spit up some water going through the systems checks, but that dissipates over time. I did not quite take care of the requirements for the AquaClean Filter for the water dispenser. I had to read into the owners manual to figure that out. Although I have only owned this a couple of days the sensors all seem to work. It senses when the grounds and discharge container needs cleaning and won't operate until it is cleaned out. Same with low water level. The frothing wand and system seem to work great. This is plenty of a machine for my family and I am very pleased with it so far. Everything about a machine like this is new to us. Based on reviews of similar machines I purchased an extended warranty for peace of mind. Take advantage of the great price while it last. Con: I would like to have a quick start instruction sheet to understand the immediate start-up for the machine. You really have to dig into the manual to understand the procedures and understand the nuances of the machine. It also doesn't come with a frothing pitcher which is handy to have. None of these are deal breakers.

La cafetera está muy fácil de usar y tiene buenas extracciones, no estoy seguro que el espumador de leche Ara el mejor, lo único "malo" es que gasta mucha agua entre limpieza y limpieza pero la máquina es excelente

We’ve had this coffee machine about a month so far, we upgraded from a Nespresso machine, the cost was hard to justify until I worked out how much I’d been spending on pods for my Nespresso then I realized that I was probably spending between $900-$1000 per year on those! This machine is a great size, fits under my kitchen counter with enough space to refill the bean hopper, the coffee is AMAZING I cannot believe how much better it tastes, so smooth and enjoyable. There are a couple of cons worth mentioning , the water Reservoir, puck box and overflow tray are quite small and all require emptying often, My biggest comment however is that the machine automatically turns itself off (powers off) after about 30mins it does a wash through the system and does the same wash through when it’s started, I wish it stayed on for longer because it does take a few minutes before it’s ready to brew and this can be time consuming if you just want to make a quick cup of coffee on your way out the door, even if it had a setting to stay on longer if you wanted it to would be handy, but even with these small issues I am absolutely thrilled with the machine and highly recommend the purchase of it!

Used it almost daily for last 5 months. Straight forward and easy to use. Coffee comes out great, no issues there. I don't like it's tinted top cover, which looks great, but makes it hard to see if there are beans inside. There is no warning if its out of coffee beans, thus I've made great boiled water a couple of times. It would be great if you could program it to heat up the steamer right away. Right now you have to turn on the machine, wait for it to boot up and do its cleaning. Then hit Steam button and wait some more until it warms up.

Buena opción para aquellos que disfrutan de un buen café de grano

Excelente buen funcionamiento con calidad la extracción del café fácil de manejo cumplido mis expectativas