West BendCoffee Urn Highly-Polished Aluminum Features Automatic Temperature Control with Cup Per Minute Brewing and Easy Clean Up Includes In-Basket Measuring Guide and Ready Light, 30-Cup, Silver

So before using this product, i was using a standard 12-cup drip. My spouse and I drink A LOT of coffee in the day, as we own a business out of our home. I was making coffee probably 3-5 times a day and i will say it was quite tedious. So when our old one broke down, we bought this one in an effort to not make coffee so much. I'm sure the purists will not like me for this, but i make coffee now once a day and it is good (to us two) until the very last cup of coffee, which usually does start to not taste as good, but the rest of the coffee is great. Every morning, i make coffee once and it lasts until the next morning. It does actually keep the coffee hotter than our last standard 12-cup coffee maker. And our coffee area has been SO clean since we got this from not having to constantly make coffee. Plus we go through less coffee ingredients now (sugar, creamer, coffee). i usually put 1.5 cups of ground coffee in this. i am in love with this machine! Will buy again if/when it kicks the bucket, that's for sure. For our purposes and our context, this machine has been a huge improvement over the standard 12-cup, worth the extra you spend on it. It takes about 20-30 minutes to brew, really not a big deal considering it's good for the whole entire day.

West Bend has been getting a lot of flack just like a lot of major brand names do as they ride off their brand name reputation while making cheap products, but for what this little urn does with its basic feature with no bells and whistles, It does the trick for me which is to make loads of coffee. And that's all that really matters.I started off doing a ton of research reading all reviews for coffee urns and even getting those with temperature controls, the see-through window and all of that jazz. But at the end of the day I just need something with no frills and less to fix or spend.I highly recommend getting a basic 2-3 feet black extension cord that is a single socket without all the bulky extra outlets. The cord is way too short, and you want to be able to be safe with washing the urn without the plug falling in the sink, or having too short a cord to reach an outlet.

Good price; metal is a little flimsy but that is what you get for cheaper coffee urn. I have used it several times and works well. It quickly brews a large urn and coffee tastes good.

This has been leaking grounds and coffee after 1 week of use...anyone have any tips? I am going to return it, but thought I would try to troubleshoot first.

I just got this 3 days ago and have made 3 pots of coffee so far.I burnt my tongue on the very first sip of coffee because it was so hot.It takes about 30 minutes for my large mug of coffee to cool down until I can drink it safely without burning my tongue.I really like the percolator because it keeps recirculating the water over the grounds making the coffee stronger while using less actual coffee grounds.You know when the coffee is done because it stops percolating.There is a groove on the bottom of the inside of the percolator so if any grounds get through the basket, they will settle in this section and won't pour out the spout.It keeps the coffee extremely hot as long as you have it plugged in and coffee in it. It doesn't burn the coffee like a regular coffee maker will do.I would of given it a 5 rating but the lid does not lock in place as described on Amazon's page. It just turns into a slot and can easily come off and if tipped over, it will still leak even with the lid in place. The lid is also not heat resistant as described on the Amazon page. The lid is just plastic and the coffee is percolated up against it so when the coffee is hot, the lid gets hot.If you accidentally knock it over, DON'T try to grab it because you will burn yourself since the only spot that doesn't get hot is the base. Even the plastic handles get pretty warm.The spout works really well but since it is really low, you have to slide the percolator close to the edge of the counter to get a large cup under the spout. This may be hard to do because the plug cord is somewhat short so you need a electrical outlet close to where you want to pour your coffee. It is just long enough to do this on a standard kitchen counter (from the back edge of the counter to the front edge of the counter). However, doing this, you truly take a chance of knocking it over onto yourself and having extremely hot coffee leaking out on you since the lid does not lock into place and still leaks even when in place and tipped over!3 things would truly make this a GREAT percolator:1. give it taller legs so you can get large coffee mugs under the spout without having to slide the percolator close to the edge of the counter.2. Actually make the lid lock with some kind of stop so it clicks into place.3. Make the lid insulated so it doesn't get hot from the coffee percolating up against it.You can't make it truly spill proof because the heat and steam would build up inside and make the lid explode off unless you make some kind of pressure release in the lid.I would still recommend this percolator because I really do like it, but I would also warm people of the hazards of it being extremely hot.

Every morning at work, I made a fresh large pot of coffee in the traditional coffeemaker. When I came back to get a cup ten minutes later, the dudes in my department had taken the entire thing. The WHOLE thing. Every day. So I decided to get something that wouldn't run out. I usually fill it about half full. Do NOT use any sort of filter! You don't need it and it will not work at all with a filter. As the directions say, if the coffee seems to sift out of the basket, just wet the basket before adding the ground coffee. One thing I really like about this appliance is that it keeps coffee a bit hotter than glass carafes.