Workflow Management: Models, Methods and Systems

Description

Business process management techniques are of increasing importance in research and in practice; I consider knowledge in this field indispensable for young professionals. I use Workflow Management in my university courses because it combines sound modeling techniques with experience from applications in an impressive way. - Ruediger Valk Professor of Informatics/Computer Science University of Hamburg, Germany This book provides a very good, wide-ranging introduction to the theory of workflow technology. Of particular note is the rigorous derivation of workflow process models using Petri net formalization. - David Hollingsworth Distinguished Engineer, ICL Pathway, UK and Chairman Workflow Management Coalition Technical Committee This book offers a comprehensive introduction to workflow management, the management of business processes with information technology. By defining, analyzing, and redesigning an organization-s resources and operations, workflow management systems ensure that the right information reaches the right person or computer application at the right time. The text provides a basic overview of workflow terminology and organization, as well as detailed coverage of workflow modeling with Petri nets. It also includes a chapter of case studies, review exercises, and a glossary.