Can i insert micro sd card 512gb in vmb5000 smart hub? is 256gb the maximum capacity?

Dear Amazon Customer, Thank you for your question. We have tested micro-SD cards with a maximum capacity of 256 GB and can only confirm that up to that capacity they work properly. Further useful information on how to take advantage of the local storage on micro-SD card with the VMB5000 SmartHub is available in this knowledge base article: How do I record 4K videos to a local storage device? You can look it up by going to our website and clicking on the magnifying icon in the top right-hand corner. If you have further questions or need our help, please contact our support team: go to our website, click on “Support” in the top right-hand toolbar, and select country from the drop-down list. Calls are free of charge. You can also visit the Arlo community: go to our website, click “Support” in the upper toolbar, scroll to the middle of the page and in the green window click on “Ask the Community”. Regards, Arlo Europe Support

Can i access stored videos on this Hub from outside home network?

Dear Amazon Customer, Thank you for your question. We apologize for the late reply. It is possible to access the locally saved recordings on a micro-SD card via the Arlo Secure app thanks to the Direct Storage Access feature. To access the recordings from outside your local network, you will have to enable port forwarding or use a VPN. For further useful information, please visit https://kb.arlo.com/000062337/What-is-Direct-Storage-Access-and-how-do-I-use-it If you have further questions or need our help, please contact our support team, our experts will be glad to assist you further. All the contact options are available here: https://www.arlo.com/en_gb/support You can also visit the Arlo community: https://community.arlo.com/t5/Arlo-Smart-Home-Security/ct-p/Arlo Regards, Arlo Europe Support

What is the connectivity range of this hub compared with the arlo pro 2 base station?

Dear Amazon Customer,Due to technical problems, we apologize for the delayed response on your query.Thank you for your question. The connectivity range is approximately the same as with the PRO base station.If you have further questions, then please visit our Arlo community at https://community.netgear.com/t5/Arlo-Smart-Home-Security/ct-p/ArloBest Regards,Arlo Support UK

Would this work with Arlo pro 4

Dear Amazon Customer, Thank you for your question. Yes, the VMB4540 Arlo SmartHub is compatible with the following Arlo products: Arlo Ultra, Ultra 2, Essential Wire-Free, Essential Indoor, Pro 4, Pro 3, Pro 3 Floodlight, Pro 2, Pro, VMC3030 Wire-Free, Video Doorbell Essential Wired, and Audio Doorbell. Keep in mind that the Arlo Pro 4 camera can also be directly connected to a 2.4 GHz Wi-Fi network. More answers to the FAQ about the Arlo Pro 4 camera can be found in this article from our knowledge base: Arlo Pro 4 FAQ You can look it up by going to our website, clicking on “Support” in the upper left corner, and then “Get Support”. If you have further questions or need our help, please contact our support team: go to our website, click on “Support” in the upper toolbar, scroll to the middle of the page and in the green window click on “Contact Support”, then scroll down and select country from the drop-down list. The calls are free of charge. You can also visit the Arlo community: go to our website, click “Support” in the upper toolbar, scroll to the middle of the page and in the green window click on “Ask the Community”. Regards, Arlo Europe Support

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Description

🔐 Elevate your home security with private, expandable storage—because your footage deserves VIP treatment.

SMART HOME READY - Integrates smoothly with Apple HomeKit and supports HomePlug for reliable wired connectivity.
SECURE YOUR MOMENTS - Keep your video footage private with encrypted local storage only accessible to you.
PLUG PLAY SIMPLICITY - Easy surface mount installation with included power and network cables—get started in minutes.
EXPAND STORAGE EFFORTLESSLY - Plug in any external USB hard drive for unlimited local video backup—no cloud fees.
UNIVERSAL ARLO COMPATIBILITY - Works flawlessly with Arlo Essential 2, Pro 3, Pro 4, Pro 5, Ultra 2 (+XL), Video Doorbell, and Floodlight.

The Arlo Certified SmartHub Add-On Unit offers secure local video storage via USB for a wide range of Arlo cameras. Designed for indoor use, it supports 2K video resolution and connects through Wi-Fi and HomePlug protocols. This compact, easy-to-install hub ensures your recordings stay private and accessible only to you, while seamlessly integrating with Apple HomeKit for smart home control.

Specifications

Indoor/Outdoor usage	Indoor
Compatible devices	Camera
Power source	Wired, Power Cord
Connectivity protocol	HomePlug
Controller type	Apple HomeKit
Mounting type	Surface Mount
Video capture resolution	2K
Colour	White
Number of items	1
Included components	(1) Arlo SmartHub VMB4540 (1) Power Supply (1) Network Cable (1) Quick Start Guide (1) Window Sticker
Wireless communication technology	Wi-Fi
Installation type	Screw In
Item dimensions L x W x H	17.2 x 20 x 10 centimetres
Manufacturer	ARLO
Part Number	VMB4540-100EUS
Product Dimensions	17.2 x 20 x 10 cm; 590 g
Item model number	VMB4540-100EUS
Size	SmartHub
Style	USB storage
Pattern	Single
Item Package Quantity	1
Special Features	Local Recording
Batteries included?	No
Batteries Required?	No
Item Weight	590 g

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.