Panasonic KX-TS3282B 2-Line Expandable Corded Phone with Data Port, Black

I had to replace my old AT&T 962 and wanted to use a headset with the new phone. After researching for weeks I ordered the Panasonic KX-TS3282B. As soon as I unboxed the parts I noticed the handset was very bulky and felt like I was holding a shoe against my face. After connecting the phone to power I was disappointed to see there was no image on the display and none of the lights such as speakerphone, line1, or line2 would light. It would ring but was obnoxious. I suspect a bad power supply, so I returned the unit. Recommend an AT&T 993. Speakerphone sounds great and the handset is comfortable talking for hours.

I got this phone to use in my home office. The main things I was looking for were great speakerphone performance and a mute button as I spend lots of time on conference calls and needed a way to simply leave them on speakerphone and mute for when I'm not actively talking. For the speakerphone portion I knew I wanted a phone that required separate AC power as the phones that try to power the speaker phone simply off the phone line power aren't very good. This phone does use the separate AC power adapter and the speakerphone works great. The speaker is nice and loud and I never have complaints from people on the other end when I am talking on speakerphone. The mute button is right along the bottom of the phone making it easy to access. My only complaint with the mute button is that it doesn't have any indication to show that it is enabled. The speakerphone button has a nice red LED light next to it to show that the speakerphone is on. It would have been nice if the mute button had a similar light to let you know when you have mute on. As it is the only indication that the phone is muted is via a "MUTE" notice on the main LCD display at the top of the phone. Unfortunately the display at the top of the phone can't be angled up at all so it lays almost flat with the phone, and at the same time it is not backlit at all. This means that the display is VERY hard to read when you are sitting at your desk. You have to lean forward until your head is almost directly above the phone in order to read the display, and thus tell if you have mute on or off. The phone allows two lines to be used and also has a conference call button to connect both lines together. It also has a headset input so you can easily attach a headset if you'd prefer to use that instead of the speakerphone or handset. The white strip down the side of the phone looks similar to a speed dial list on other phones, but that's not what it is for on this phone. This phone can actually be used as part of a multiple phone setup for your small office or even in your house if you want. You will need to install this same model of phone in all areas but once you do you can assign each phone an extension number and then call between the phones directly or page through the remote phones. This makes a nice little intercom system without requiring an actual central phone system. I don't use this feature since I just have a single phone but it seems like a nice addition. Overall I am pleased with the phone. The lack of a light on the mute button is a slight annoyance but honestly I couldn't find any other phones with the features I wanted so I can live with it. If you're looking for a desk phone with a good speakerphone then you should really consider this model.

I just started working from home and am on the phone most of the day. I needed a two-line speakerphone that I could use with an advanced wireless headset that I bought from Plantronics (SupraPlus Wireless CS351N with lifter). I echo the other comments both about how well this phone works (it's a great general phone). It also works very well with my headset with one small exception (see below). I also second the recommendations for a backlit or tilted display and a line-in-use indicator that works whenever the other line is in use and not just with like phones. My one big frustration - now resolved - with the phone was an apparent incompatibility with my headset. Note that the speakerphone function and the headset function on the TS3282 share the same indicator light and button. Apparently it's easy to confuse the phone about the function that is actually being used. When I first would attempt to hang up the phone using the button on my headset, the lifter replaced the handset but the phone would go into speakerphone mode. I later figured out that the problem was a too-short delay between the message to disconnect from the headset base and the handset being replaced in the cradle. The resolution to this problem, which I discovered by accident, was simply to set the lifter to the hightest setting. Evidently the fraction of a second makes a world of difference.

Works well, but missing many features from our prior Panasonic phones. Seems the extra bells and whistles just aren't available any more. This model seems to have more than most out there. Example, no flashing light to indicate there are unretrieved voice mails, and you have to unplug the headset to use the handset (our old phones automatically shut off the headset when the handset was picked up). We have a fax machine hooked up to the second line, and while the line 2 light flashes when the fax line is ringing, it goes out when the fax picks up, so the light is not lit on the phones when a fax is being received or sent. Since our fax is in a separate room, this means we sometimes cause the transmission to fail by picking up the line when it is already in use. But it does have conferencing and mute features. Available ring tones (8, I think) not very appealing, and the ring volume is not adjustable: only "High" or "Low" - either so loud it will blow you out of your chair, or so quiet you barely notice it (sounds like maybe someone out in the hallway with a ringing cell phone). We opted for the low setting! Overall, very good value at the price - but would have paid more for additional features.

I was fairly satisfied with this phone until I had to re-arrange my office and move my phone. Once I moved it and then tried to reconnect it, I no longer had LCD functionality or speakerphone functionality. I looked on their website and this is what it said on their FAQ: Problem: No caller ID information received Does the LCD screen on the handset show anything? No Your telephone is defective and needs to be sent in for service Since it is on their FAQ I would assume this is a common problem. In trying to exchange my phone they were insistent that I send my phone in first so they could look at it and then refurbish it / exchange it. Since I use this phone for my home office this was problematic for me. I would not recommend this product. I personally will not by Panasonic again due to the quality of customer support (or lack thereof) that I received.

Like others here I'm wishing I had read the reviews. I saw how many 5's there were and read the product description. I'm astounded that the phone has (a) no message indicator for voicemails; (b) no indicator light when one of the other lines is in use (so if I pick up the phone and start dialing I may well be interfering with someone else talking on the line in the house); (c) no backlight on a display that is difficult to read even in decent light - especially because the phone angle is so low that I have to change positions (almost stand, leaning over the phone) in order to use the display. I assumed these three items would be standard issue. I do love the sound quality - I record webinars and I'm probably going to keep the phone for awhile only because the sound quality with the headset jack is so good. (Hence a 2 star rather than 1).

I am very disappointed with the product and product support. I bought the units primairly for the intercom capability and can not get all four to communicate with each other (only three) I have been E-mailing and talking with Panasonic almost daily with no success. The individuals that I deal with appear to be reading from a script after you tell them the problem. If I still had the boxes I would return them. Very frustrating. I paid for a telephone wiring technican to inspect all the lines which check out OK. The telephones work fine. If you can help my case number is 29555167. A dissaatisfied customer

I have several other models of Panasonic phones at home, so when I needed another, I started with them. The Amazon reviews were positive, so I got this model. I have mixed feelings about it. As a telephone, it is a high-quality device. For my needs (fairly limited), it may not have been the best choice. Here's why: THIS PHONE WOULD BE APPROPRIATE FOR A SMALL OFFICE WHERE THERE'S A LOT OF INTERCOM USE; OR IN A LARGE HOUSE WHERE ALL THE STATIONS HAD THIS SAME MODEL PHONE. The phone is as much an intercom as a telephone, and I don't need an intercom. (The buttons along the right side are intercom buttons--they are not for speed-dialing). There are a couple of features (or lack of) that some other reviewers have mentioned that make one shake one's head. The LCD display is not back-lit. Have the people at Panasonic ever looked at a cell phone? (On a cell phone, the display lights up, the buttons light up--everything lights up!). On my cell phone, I scroll down vertically to find a name, then horizontally to find the number (cell, home, or work). On this phone, it is necessary to make a separate listing for each (Tom--Cell, Tom--Home, etc.). I could go on, but I won't, because I don't want to leave the impression that this is a bad phone (it's not); but I wish Panasonic made the same phone without all the intercom stuff, and devoted more of their engineering expertise to further improving some aspects that pertain to receiving (and especially) making a telephone call.

Good product