2210SNDCKO Mechanical, Keyless Deadbolt

This lock was installed on an outside iron fence gate. If the instructions were good, I would have rated this as Five Star. But the instructions were so lame and wrong that it required some trial and error to get it right. Setting the tumblers for whatever combination you want is straightforward and easy. When you have to set the pins for a left or right hand door is when it gets bad because of the instructions. The instructions say that the pins are set for a right hand door. But they are not. The pins should be opposite on the inside and outside locks but they were shipped on the same side. So, I did not know which pin to move for a left hand door. Required trial and error to figure it out. If you have a left hand door, for the outside lock the pin should be on the right, and for the inside lock the pin should be on the left. Should be opposite for a right hand door.

This is a very sturdy lock set, a high quality feeling, good looking lock, however both sides had the exact same throw. So, if you put it on a door or gate, if you unlocked one side, it locked the other, or vice versa, instead of locking both or opening both simultaneously. This essentially made it useless! The instructions on how to remedy this were vague, but hubby was able to figure out how to reconfigure the throw. It works great now, but it is totally confusing and if you are not skilled with mechanical devices and locks, it could be a nightmare. It would have gone back if he wasn't the genius he is. Not sure if it was returned or that was why that one cost less than the others. I am not sure what usually gets shipped. That said, super pleased with it! Would have been a 5 star if right out of the box or a 1 star if he couldn't figure it out.

Bought this product month and a week ago it stopped working it kept me locked out of the house several times have to call the locksmith to help me get in the house this is the worst product ever . Contacted the manufacture they declined an exchange request . Reason being it was over the 30 day refund period. I was not even requesting a refund I just wanted to exchange Don’t waste your money with this produc or this company

I paid extra for expert set up via Amazon( $118. The "expert" showed up looked at my door and said that I needed to buy a "drive in bolt" because I have a hollow door. And he left. I assumed that an expert would know where to purchase this extra part and the come back another day and install.... Not! He said I needed to go to a store and buy this.....I checked and Amazon had several drive in bolt type devices but again I am not the expert and have no idea which one would work I sent an email to LockeyUSA and they said that they do not install locks.......um......That was not my question. I wanted to. Know what type of drive in bolt worked with their digital lock. If anyone has a suggestion feel free to respond. I work full time and this lock is necessary as I have a few people that need access to my apartment to check up on my 94 year old mother who lives here

I like having lock with a code on my front door to be able to lock and unlock with no key. Had a Kwikset electronic lock for a couple of years before it died. Internal gears were plastic and just stopped working. This lock is different. It is purely mechanical with no batteries. It is solid metal and feels heavy and sturdy. It is easy to install with the original hole, plus you need to drill 1 other small hole. It is also easy to change the code for the lock and can have any combo from 3 to 5 numbers without having to buy anything different. The lock does need to be removed to change the code. The code can be punched in with any order of numbers, but there is still an enormous amount of combinations that would have to be punched in for someone to figure out the code. The instructions are pretty poor, but the lock was fairly easy to figure out even with no instructions. This is not cheap Chinese crap. It is made in Japan but is much more sturdy than the Kwikset lock.

Only useful if you are drilling for a new lock. If you are trying to replace a standard deadbolt, there will be gaps on either side that go straight through the door.

The lock system works well once it has been set up correctly. It was a little confusing when the directions talked about the reversing pins which make it so you can lock the door from either side once it has been opened. I like how a combination can be set up from four to seven or so digits and can correspond to whatever number or word a person wishes to use. I also like that each side of the door can be set up with a different code and if their are several doors the same codes can be set up on each door

This order of two Digital door locks brings the total of identical digital door locks on my home to ten. Therefore, I am very familiar with their operation. These last two could not have been inspected at the factory because the buttons jam and cannot be cleared without excessive effort. I contacted the lock maker who suggested that I send them to the factory. That would leave my doors unlocked. Rather than replacing and discarding them, I disassembled the two locks and found the return springs improperly installed and jammed into the mechanism. I reassembled them properly and they now operate easily. I recommend ordering them before your application so that they can be returned if necessary. They are made in Japan and I would expect better quality control.