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Below, I have included my actual log with Amazon which wasted THREE hours of my life that I can't get back!!!! I'm so ANGRY right now! I think I'll be cancelling my subscription to Prime. I think it is horrendous how i am being treated as a customer!!!!!!! Trying to peacefully resolve this situation has taken THREE HOURS OF MY LIFE that I can't get back! For no reason!!! Read the stupidity and the ridiculous interaction below:No previous messagesMessaging Assistant | Customer ServiceHi, thanks for contacting Amazon. I'm Amazon's chat helper.I'm here to answer your questions & get the right person to help you out.As I send you messages, you can select a button to reply. Give it a try.4:35 PMGot it4:35 PMMessaging Assistant | Customer ServiceOKAmazon ReloadIs this what you need help with?4:35 PMYes, that’s it4:37 PMMessaging Assistant | Customer ServiceOk, you can chat with an associate now or request a call back.You can also go to your Customer Service hub to fix most things or to search help pages. What do you prefer?4:37 PMChat with an associate now4:37 PMMessaging Assistant | Customer ServiceIf you have details you think would help the associate, type them here.An associate will join the chat.4:37 PMapparently i did not enter the promo codeUSGIFTCARD21this promo was very hard to understand4:37 PMJJyoti has joined & will be ready to chat in just a minute.hello jyoti4:38 PMJyoti | Customer ServiceHello,Just give me a moment while I check for it.J4:39 PMthank you4:39 PMJyoti | Customer ServiceErrorFailed to apply Promotional certificate.I can cancel itYou can place a new order.J4:39 PMyes please. will it be credited back to my account today?4:39 PMJyoti | Customer ServiceYou haven't been charged yetTransactionsNo transactions found for this orderJ4:40 PMawesome. yes please cancel it4:40 PMJyoti | Customer ServiceDone!I have cancelled it.J4:40 PMthank you so much!4:40 PMJyoti | Customer ServiceYou're welcome.Gift Card Balance: $100.00I am unredeeming iydoneAnything else I can help you with?J4:45 PMthank youthat was the part i was looking forthere is nothing pending on my bank account yetlet me check real quick again while you are still there4:46 PMJyoti | Customer Serviceyes PleaseJ4:46 PMyes4:46 PMJyoti | Customer ServicewaitJ4:46 PMit shows nothing pendingoh! it shows it in history!i was already charged!4:46 PMJyoti | Customer ServiceyesI cancelled itstill it got chargedJ4:47 PMcan it either be refunded or canyou just refund $10that was the promo4:47 PMJyoti | Customer Serviceit has been added alreadyJ4:47 PMyes it has already been charged4:47 PMJyoti | Customer ServiceGift Card Balance: $10.00J4:47 PMit shows in history on my bank historytransaction history4:47 PMJyoti | Customer Service$10 has been given as additionalJ4:48 PMwhere can i find it?4:48 PMJyoti | Customer ServiceIt will be automatically applied to your next orderJ4:48 PMgot it4:48 PMJyoti | Customer ServiceI am escalating this to concern team $100 will be added to you nowsince I have unredeem itJ4:49 PMokdo you want me to check to see if it returns?4:49 PMJyoti | Customer Serviceit willNo need to worryyes you can contact us backJ4:50 PMwell... the item i wanted to purchase is only available for a limite time at that piricewhen should i contact you back?4:50 PMJyoti | Customer Serviceit will appear within 1 hourJ4:50 PMok. i iwll check. in an hour.thank you jyoti4:50 PMNo previous messagesMessaging Assistant | Customer ServiceHi, thanks for contacting Amazon. I'm Amazon's chat helper.I'm here to answer your questions & get the right person to help you out.As I send you messages, you can select a button to reply. Give it a try.4:35 PMGot it4:35 PMMessaging Assistant | Customer ServiceOKAmazon ReloadIs this what you need help with?4:35 PMYes, that’s it4:37 PMMessaging Assistant | Customer ServiceOk, you can chat with an associate now or request a call back.You can also go to your Customer Service hub to fix most things or to search help pages. What do you prefer?4:37 PMChat with an associate now4:37 PMMessaging Assistant | Customer ServiceIf you have details you think would help the associate, type them here.An associate will join the chat.4:37 PMapparently i did not enter the promo codeUSGIFTCARD21this promo was very hard to understand4:37 PMJJyoti has joined & will be ready to chat in just a minute.hello jyoti4:38 PMJyoti | Customer ServiceHello,Just give me a moment while I check for it.J4:39 PMthank you4:39 PMJyoti | Customer ServiceErrorFailed to apply Promotional certificate.I can cancel itYou can place a new order.J4:39 PMyes please. will it be credited back to my account today?4:39 PMJyoti | Customer ServiceYou haven't been charged yetTransactionsNo transactions found for this orderJ4:40 PMawesome. yes please cancel it4:40 PMJyoti | Customer ServiceDone!I have cancelled it.J4:40 PMthank you so much!4:40 PMJyoti | Customer ServiceYou're welcome.Gift Card Balance: $100.00I am unredeeming iydoneAnything else I can help you with?J4:45 PMthank youthat was the part i was looking forthere is nothing pending on my bank account yetlet me check real quick again while you are still there4:46 PMJyoti | Customer Serviceyes PleaseJ4:46 PMyes4:46 PMJyoti | Customer ServicewaitJ4:46 PMit shows nothing pendingoh! it shows it in history!i was already charged!4:46 PMJyoti | Customer ServiceyesI cancelled itstill it got chargedJ4:47 PMcan it either be refunded or canyou just refund $10that was the promo4:47 PMJyoti | Customer Serviceit has been added alreadyJ4:47 PMyes it has already been charged4:47 PMJyoti | Customer ServiceGift Card Balance: $10.00J4:47 PMit shows in history on my bank historytransaction history4:47 PMJyoti | Customer Service$10 has been given as additionalJ4:48 PMwhere can i find it?4:48 PMJyoti | Customer ServiceIt will be automatically applied to your next orderJ4:48 PMgot it4:48 PMJyoti | Customer ServiceI am escalating this to concern team $100 will be added to you nowsince I have unredeem itJ4:49 PMokdo you want me to check to see if it returns?4:49 PMJyoti | Customer Serviceit willNo need to worryyes you can contact us backJ4:50 PMwell... the item i wanted to purchase is only available for a limite time at that piricewhen should i contact you back?4:50 PMJyoti | Customer Serviceit will appear within 1 hourJ4:50 PMok. i iwll check. in an hour.thank you jyoti4:50 PMJyoti | Customer ServiceYou are welcomeIs there anything else I can help you with?J4:52 PMno. i'll reach back out in an hour or check my ccount. thank you4:52 PMJyoti | Customer ServiceThank you for contacting Amazon.Have a nice dayTake careJ4:52 PMJyoti has left. Thanks for contacting Amazon!Messaging Assistant | Customer ServiceHi! It's Amazon's messaging assistant again.Amazon ReloadIs this what you need help with?6:29 PMYes, that’s it6:29 PMMessaging Assistant | Customer ServiceSorry, but it looks like you’re going to have to wait a bit to talk to someone over the phone.You can chat with an associate now or go back to your Customer Service hub to fix most issues. What do you prefer?6:29 PMChat with an associate now6:29 PMMessaging Assistant | Customer ServiceIf you have details you think would help the associate, type them here.An associate will join the chat.6:29 PMPParvesh has joined & will be ready to chat in just a minute.Parvesh | Customer ServiceHi there!P6:29 PMI spoke with Jyoti about an hour ago6:29 PMParvesh | Customer ServiceI hope you and your family are safe there!How can i help you today?P6:29 PMmy account was supposed to be credited but it has not been6:29 PMParvesh | Customer ServiceI understand that you didn't receive your refund.P6:30 PMhi there! thanks! me and my family are safe. I really hope you and your family are too!6:30 PMParvesh | Customer ServicePlease allow me a moment to check this for you.Thanks!P6:30 PMok'6:30 PMParvesh | Customer ServiceThank you for waiting.P6:35 PMyw'did you find out anything6:36 PMParvesh | Customer ServiceAs I have checked and I'm not able to understand which credit are you referring toCould you please elaborate?P6:36 PMsure6:36 PMParvesh | Customer ServiceThank you.P6:37 PMmy bank lists it as J38FT3LN3is that a confirmaiton number?I was supposed to have entered this code6:38 PMParvesh | Customer ServiceYes! That is a charge id for a completed charge which is for this gift card orderP6:38 PMi did nto receive a gift cardi was told to call back in an hour because all of it would need to be refunded and i would have to start all over againit would be so much easier ifyou guys could just refund $10i'd be fine with thatthis is taking up a lot of my time6:39 PMParvesh | Customer ServiceAlright!Please allow me a moment to check this for youP6:39 PMok6:41 PMParvesh | Customer ServiceThank you for waiting!P6:42 PMsure6:42 PMParvesh | Customer ServiceIn this case, I can help you with the refund of the gift card as we do not have the option to issue a partial refund for this orderP6:43 PMit was not a gift cardit was a reloadbut if i do that will i still qualify for the 10 gift cardit says you can only do it if you have never done reload before6:43 PMParvesh | Customer ServiceIn this case, you can purchase a gift card for $10 and we'll help you with the refund as an exception for the apologyWould that be fine?P6:45 PMthat makes no sense. why would i buy a gift card and get a refund when i am supposed to get a refund for the $100 reloadthat does not make sensei was supposed to get a $10 gift card free for the 100 reload purchaseplease look up the terms and conditions of this codeUSGIFTCARD21please tell your promo department this is marketed in a horrible wayi feel taken advantage ofi was trying to make a purchse and there was a button to click. i only found out i was supposed to enter the code later6:48 PMParvesh | Customer ServiceCould you please send me the screenshot of that page where it was mentioned so that i can check with themP6:48 PMhttps://www.amazon.com/l/11158618011i don't have the capapbility to screenshot right now but there is the linkthis is such a waste of timei wish they could keep track of their promos better6:49 PMParvesh | Customer ServiceCould you please send the screenshot to [email protected] from your registered email address?P6:49 PMi feel like i should get an extra $10 just for all the time this is takingwowseriouslydon't you think that is a lot of work?????can you not access the link?I'll try but i'm not sure i can do that6:50 PMParvesh | Customer ServiceIt does not show that on my end from my linkCould you please send it from your registered Email address?P6:50 PMokhold oni will try6:50 PMParvesh | Customer ServiceSureP6:51 PMdo you have6:51 PMParvesh | Customer ServiceYes!That is the oneHave you sent it?P6:52 PMnoyou will have to hold onthis is going to take a while6:52 PMParvesh | Customer ServiceSure!Take your timeP6:53 PMok i sent onei will also send the landing page that i got the link from6:54 PMParvesh | Customer ServiceSure!Could you please send and let me know once done?P6:55 PMokyou should now hhave two emails6:56 PMParvesh | Customer ServiceThank you!Please allow me a momentP6:58 PMywok6:58 PMParvesh | Customer ServiceThank you for waiting!P7:02 PMsure7:02 PMParvesh | Customer ServiceHave you sent it from your registered email address?P7:04 PMyes'both show as sentthey show as sent to "nobody"is that correct?the email address i entered was7:05 PMParvesh had a technical issue. We're transferring you to a new associate, please wait.VVaishnavi has joined & will be ready to chat in just a minute.Vaishnavi | Customer ServiceHello my name is Vaishnavi I’m here to help youV7:05 PMoh my gosh! do i have to start over now????? this is ridiculous!you are the THIRD person i talked to today to deal with the same problem!7:06 PMVaishnavi | Customer ServiceGive me a quick moment go through the previous messages.I'm sorry your previous chat disconnected. I will try and pick up where you left off.V7:06 PMi sent it to the email address [email protected] is what the reply from your company saidHello from Amazon,You've written to an address that does not accept incoming direct e-mails, but we have provided links to help answer some common questions.Where's My Stuff/Order: http://www.amazon.com/help/wheres-my-stuffCancel Items or Orders: https://www.amazon.com/gp/help/customer/display.html/?ie=UTF8&nodeId=201976060Problem with an Order: https://www.amazon.com/gp/help/customer/display.html/?nodeId=201945500Marketplace Order Problems: https://www.amazon.com/gp/help/customer/display.html/?ie=UTF8&nodeId=201889250Gift Certificates: https://www.amazon.com/gp/help/customer/display.html/?ie=UTF8&nodeId=201937160Returns & Refunds: http://www.amazon.com/returnsYou can modify an order that has not shipped or update your address at any time by visiting Your Account: http://www.amazon.com/your-account.You can find answers to other questions by searching http://www.amazon.com/help or reach out to us by clicking contact us at the bottom of any Help page.Thank you for shopping at Amazon.com. We hope to see you again soon.Sincerely,Amazon.com Customer Servicehttp://www.amazon.com7:08 PMVaishnavi | Customer ServiceDo you want to cancel order of $100 gift card ?V7:09 PMYES PLEASE7:09 PMVaishnavi | Customer ServiceSure.V7:09 PMBut i need to make sure that i qualify for the $10 certificate for reloadthey said yo uhad to be a first time customer7:09 PMVaishnavi | Customer ServiceThe order is not getting cancelled M.E.As the ticket has been raised it will take 3-5 working days to resolve the issueAfter that we can cancel the order and issue refundV7:11 PMOH MY GOSH@!!!!!!!!!who can i file a complaint with???/this is HORRIBLE!!!!!7:12 PMVaishnavi | Customer ServiceI am sorry for the inconvenience caused to you.We will take care of thisPlease do not worryV7:12 PMNOOOOOOOOOOOOI HAVE TO KEEP CALLING YOUY GUYSTHIS ALREADY TOOK 3 HOURS OUT OF ME DAY!!!!!I NEED TO TALK TO A MANAGERTHIS SI HORRIBLE7:13 PMVaishnavi | Customer ServiceEven if I transfer this chat to my supervisor, they'd be having the same resolution as we all share the same resources.​V7:13 PMWELL CAN YOU PLESE TELL THEM HOW HORRIBLE THIS IS??? LYESJUST LET METALK TO A SUPERVISOR7:13 PMVaishnavi | Customer ServiceSureV7:14 PMTHREE HOURS OUT OF MY DAY THAT I CANT GET BACK7:14 PMVaishnavi | Customer ServiceAllow me a moment to transfer this chat to my Supervisor.V7:14 PMSend

This is a very easy way for you to refill your Amazon gift card. It can be a gift card that you've given to a friend or family member or it can be for one that you use because you want to avoid using your credit card and allowing Amazon to keep and store your information allowing the potential of that information being stolen during a hack on Amazons servers or an unscrupulous employee selling it to a 3rd party for whatever reason. Whatever your situation may be it's an easy way to go to refill your Amazon card.

I was runninh low on my gift card, found a reload card put the desired amount on the reload card was able to continue ordering books. Was running low the other day, just clicked on reload the amount and I was back in business. Great to have a easy to use, so you don't have to continually buy different types amounts in gift cards. Simple and easy, one card to reload each time you need to put money on it, to use on your Amazon account.

I like reloading my Amazon gift card because I don't risk fraudulent charges going on my credit card. It seems like every time I made a purchase with my card some sort of membership activation was fraudulently put on my card and it could have only happened through Amazon or it's affiliate. This way I never use my own credit card number in the system.

These can make you look like the perfect parent, grand parent, aunt, uncle, friend...what you do is keep a couple of these around the house. When an event such as a birthday comes up your forgot about, you hand them one of these. It is in a nice decorative case that is no additional charge that looks like you ordered ahead. Boom! Win!

So it didn't take "less than 5 minutes" to process load like the listing said it would, it took a little over 20. Which admittedly made me a little uneasy that something had gone wrong (therefore I can't really give a full 5-star review), but other than the wait, it reloaded my gift card balance without any trouble.The process itself was simple and streamlined, and definitely faster than going to the grocery store, buying gift cards, then bringing them home and entering them into the computer manually. So I think this will probably be how I reload my gift card balance going forward, despite the slight lag.

The site said if I put 100$ on reload it would give me X amount of dollars. Well I put the 100$ on but never received the amount. I called customer support and they gave me the amount but even still I should never have had to. By the way customer support almost didn’t put the extra money on the card. They asked if I had pictures of it and told me I need to get pictures of the deal I saw, it was as if I was trying to steal from them. This was the very first time I tried the reload as well.

This is the best of the best as far as gift cards go simply due to the fact you're able to put any amount you choose to on the card. It's not where you've got to have $10/$20/$25/$50/$100 plus the $4 bucks & however many cents it is for the actual card you or their never going to see or hold.