I have this chair and 1 wheel broke. Can I purchase replacement wheels?

I don’t know. Maybe message the seller.

Can you use the seat without the casters?

I don't see any way to remove them. There's no bolt or anything.

I just received the blue ergonomic saddle stool and the height adjustment doesn't work it slides right back down why?

I have no clue as to why you are having this problem. Ours works perfectly, and we love it! Perhaps yours is broken, defective or missing a part? I would send it back and request a replacement.

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Description

🪑 Elevate your workspace comfort—because your back deserves the best!

ROCK SOLID STABILITY - Heavy-duty metal base supports up to 350 lbs with zero-slip, floor-friendly wheels.
SPINE SAVING COMFORT - Ergonomic saddle design reduces back pain and promotes healthy posture for long workdays.
SLEEK STAIN RESISTANT - Vegan leather upholstery resists oil, sweat, and stains—clean up in seconds.
DURABLE ECO FOAM SUPPORT - High-density, eco-friendly foam maintains shape and comfort through extended use.
EFFORTLESS HEIGHT CONTROL - Smooth hydraulic lift with easy-access lever adjusts seat height to your perfect fit.

The Saloniture Professional Ergonomic Saddle Stool combines advanced ergonomic design with durable, eco-friendly materials and a heavy-duty metal base supporting up to 350 lbs. Featuring a smooth hydraulic height adjustment from 19.5 to 25.5 inches, 360-degree swivel, and five non-marring casters, it ensures mobility and stability across surfaces. Its oil- and stain-resistant vegan leather upholstery offers easy maintenance, making it ideal for salon, spa, medical, or office environments where comfort and hygiene are paramount.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.