Walkin' Wheels Small Dog Wheelchair, Lightweight Dog Wheelchair for Back Legs, 15-25 lbs, for 9-11 inches Leg Height - Seafoam

The media could not be loaded. Sister is new to our family, she was neglected at her previous home and after an accident she didn’t leave her bed for 2 years. Her back legs have unfortunately frozen in the exact position you see, which means they don’t go in the harness the way they’re supposed to. However, I still set everything up how you normally would, then I lay down a blanket or a small dog bed, and just lay her on top!It’s been about a week of using the wheelchair 3x a day for about 15 minutes, but today was her first day outside with her wheelchair. She did so good. She turned around for the first time, and attempted to roll in the grass! We don’t know how much longer Sister will be with us, and this is such an important addition to her life. It’s giving her the chance to experience movement again and you can see how happy she looks. I couldn’t be happier, truly!My only side note is that it really seems to pull her to the side, but her body is a bit angled and it could be that! It’s still a work in progress on what’s going to work the best for her but for only having this for a week she has made so much progress and I’m so proud and happy for her!! I would definitely recommend, it’s very sturdy and seems high quality. I’m not using it exactly as intended but you get the idea, and it’s worth the price!Shipping was much faster than expected, and assembly was super easy. Sort of a pain to raise the legs, but not a big deal and I don’t think most dogs will need that.

The media could not be loaded. It just arrived today. I put it together and fit my 12 year old pug Gus up for the ride! It took him a little while to get use to it. He didn’t really like it in the house but took off when I let him out in the front yard. It’s going to take time but I’m hoping this helps him so he can go on walks again. It’s hard for him to walk since he was diagnosed with IVDD. He still has great spirit, eats and argues when you try to leave. Hopefully this thing holds up and he learns to love it.

The media could not be loaded. Our pug is 14 and paralysis is progressing quickly in his hind legs. We’ve tried a lot of things to help him and nothing has worked. It didn’t feel right to make the difficult end of life decision knowing he was otherwise healthy and we could try a wheelchair first. We are so glad we purchased this!It took a week or so for him to fully adjust, putting him in it for small periods at a time. Now he’s got a new lease on life. He can get around much more independently and is getting the exercise he needs - This has also helped get other bodily functions to work more normally/regularly. We can take him out again to the dog park and on walks.Initial assembly was a little challenging but worth it. Quality is great and it has a lot of adjustment options to fit your dogs needs. We also bought the upgraded harness/vest and we’re glad we did as it more comfortable for our dog and is easier to use. Getting him in and out of the wheelchair is a breeze.Would highly recommend this brand if you’re looking for more mobility for your dog.

*FRONT WHEEL ADDITIONS NOT FROM AMAZON*This is the wheelchair brand my nearby dog pt uses! The company it's beyond willing to help- they fixed the front wheels to accommodate my Bear.Only four stars because my package was missing the piece to be able to adjust the width that would make the wheelchair more comfortable for my dog.My dogs condition has limited the wheelchairs use to mostly indoors currently- however I feel very confident that the wheels would work outside and I am hoping to be able to verify that at some point! (:Wheelchair is strong and very mobile. Turns without resistance! Holds up my pug great (even when it only had two wheels)I believe I bought the medium size for him! Highly recommend this wheelchair brand for anyone with a less mobile animal😍😍😍😍😍💗❣️💙

The wheelchair was easy to assemble and customer service was very helpful.Our doxie did not have the opportunity to use it as he recovered from his paralysis after his first acupuncture treatment.

My 13-year-old pug cannot walk well now, with spine, hip, and back leg problems. I saw that this was Amazon’s Pick, which got me to look at it. The wheels looked simple enough and the reviews were largely positive. I was confident I could return these easily if they didn’t work.The wheels arrived in about 5 days. I started assembling the wheels right away, and immediately got stuck with the vague instructions and pieces of equipment that may or may not be relevant. I called Walkin Pets support (first of five calls) and they told me which pieces I actually needed and which were there for reasons they didn’t know, either.I realized fairly quickly that having no in-town support here in the Pacific NW, and having phone support M-F only Eastern time from New Hampshire, would be challenging. It was actually a major obstacle.I watched the brief videos on assembly, and didn’t find them helpful. I called twice more with specific questions about how to put together various parts since the instructions and the videos didn’t make this clear. For the second and third calls, the agents said that their videos were “very clear” and I would do well to watch them again. I did, but they weren’t. Colleen in particular was not willing to be bothered by my questions. She said she would send the video links (which I already had) and that was that.I got in touch with their fitting expert, Jillian, who was very kind and patient on the phone. I wish I could have visited Jillian in person so she could show me the steps, with my dog present. Jillian and I had both a long phone consult and then a scheduled video chat consult. Despite Jillian’s helpfulness, my pup and I couldn’t get the wheels to fit or even to work. My dog was resistant despite numerous treats and high praise. I knew i was working against a 30-day return deadline if I needed it.I reluctantly returned the wheels since they clearly would not work for my dog. They are pricey ($300 plus tax) as well. I was surprised to learn that I had to pay return shipping, which was over $30. I wasn’t aware of that when I ordered these. I remembered reviews here that mentioned getting a good chunk of money not refunded for various reasons. I followed the company’s cleaning instructions and took pictures of each part so I could show everything was clean and neatly packed.Despite this, I had a $25 “restocking fee” taken. I contacted Jillian, who said that was Amazon’s policy and not theirs. I contacted Amazon, and the agent said he would authorize the restocking fee refund from Walkin Pets. A month went by, and no refund on that fee. I contacted Amazon again, and the agent this time refunded the restocking fee.Why the 1* review?—while the construction was thicker than that of a much less expensive model available locally, it didn’t make much of a difference in fit or ease of use for my dog.—Assembly was a nightmare. Despite the instruction book, several important pieces of assembly instruction were left out. The manual needs to be rewritten for clarity. The videos, which are not helpful to those needing help, need to be redone and made clearer.—Customer service was hit or miss. Jillian was excellent. The two agents who simply referred me to their very short videos were not interested in hearing my specific questions. Colleen in particular was unhelpful, with a poor telephone manner (ie, rude).—The hidden expenses ($30 return postage; $25 restocking fee) were unpleasantly unexpected. God help you if you don’t 1) Clean the equipment like your life depended on it, and 2) keep the original packing materials.If one has a Walkin pets outlet locally, and can get in-person help, these wheels might work. They do require assistance with assembly. If you don’t have a Walkin Pets store there, I don’t recommend these wheels. It’s just too difficult to work with these given the lack of in-person support.

À la réception du fauteuil roulant, nous avons constaté que la taille n'était pas adéquate pour notre chien (malgré que nous ayons pris des mesures en suivant les recommandations du détaillant). Nous avons donc retourné l'article sans l'avoir utilisé, et en utilisant l'emballage d'origine. Nous avions pris soin de vérifier la politique de remboursement au préalable, et n'avons jamais trouvé d'indications à l'effet que l'article ne serait pas remboursé à 100%. Nous avons perdu une centaine de dollars dans la transaction.

These wheels are so good. I did try cheaper and lighter weighted ones but when Henry stepped back it would flip him over. These are much sturdier and supportive. I ordered separately a different harness for these wheels as I feel this type of harness is more comfortable to wear. The pictures were taken on the first day of trying the wheels outside. You need to do it gradually as it can be exhausting and the dog needs to build the muscles at the front. I also used the belly band that came with it for extra support. Henry is very happy to be able to move around as he has become weak in the back legs and started dragging his legs. These wheels have given him a new lease of life. I’m so impressed with the options to adjust so that you can get it right. And the other harness I bought also adjusts too so where the clips are on the harness, you can unscrew and move them to go higher or lower. Really pleased with everything

Helped my mini dachshund immensly

simple a monter etl'animal s'habitue tres vite formidable.

I bought this for my mini dachshund after a slipped disc. Really good quality wheels. Although I’m sad to need it, I’m pleased I have this one. 5 out of 5.