Hodder & Stoughton Fish!: A Remarkable Way to Boost Morale and Improve Results

Description

THE BESTSELLING BUSINESS CLASSIC, NOW EXPANDED FOR ITS 20TH ANNIVERSARY: PERFECT FOR FANS OF DIARY OF A CEO AND ATOMIC HABITS What readers say: 'I have read this book countless times, and each time it helps to put everything back in perspective - not just in a business sense, but also in general life.' ¿¿¿¿¿ 'If it was up to me I would give it to every new starter that started at my place at work' ¿¿¿¿¿ 'FISH! is an amazing classic that shares simple yet profound principles to bring to your life, personally or professionally to build more meaningful, authentic and motivated cultures and teams.' ¿¿¿¿¿ 'If you work in any kind of management of people this book is essential, once you've read it ask your team to read it, it will change everything !' ¿¿¿¿¿ It's a rainy day in Seattle, and on the third floor of First Guarantee Financial, people have stopped believing they can make a difference. To new manager Mary Jane Ramirez, the challenge of bringing life back to her unenthusiastic and unmotivated team seems impossible, until she discovers an incredibly successful workplace down the street where the employees are so alive and passionate that people stop just to watch them work. FISH! is the remarkable story of what happens when Mary Jane seeks the help of these unlikely business "experts" and learns their secret: four simple practices that, when applied daily, help anyone to be more energized, effective, and fulfilled. Filled with inspiration and timeless wisdom that will resonate with anyone in any field or career level, it's easy to see why FISH! is one of the most popular business parables of all time. People in organizations around the world use its practical lessons to improve customer service, build trust and teamwork, bolster leadership, and increase employee satisfaction. They also use the lessons to strengthen personal relationships, fulfill lifelong dreams, and realize their ambitions. FISH! will help you discover the amazing power that is already inside you to make a positive difference-wherever you are in life. Review: Fish - wow - Well what can I say? desertcart asked me to review this book just as it asks me to review every product I buy (and I'm a good customer) so I thought this time I'd waste a little of my time so as to waste a little of yours reader. I could review the Kindle I'm about to get but you've all got them by now, I could review the latest Elbow LP that arrived yesterday but I have only heard it once so far and these things grow on you. I did buy a copy of Tom Jones' "Leave your hat on" this week as well - I could review that too but, well, you've all seen "The Full Monty" - if not do buy a copy as it's a laugh. Bought petrol at BP today - it burns well but no pleasure in using it; underpants from M&S and they function well with support in all the right places; food from Waitrose when I burnt some of that BP fuel and doubtless that will cause a little residue temporarily on those M&S underpants. The FISH book is very short and very easy to read and goes on about "being there" for your customers - very good stuff and should be given to shop staff particularly. It would be totally wasted on a ceratin French energy supplier or a car insurance company based in Wales neither of which seem to have customer service departments, although they do say they care at 8p per minute on an unanswered 0871 number. Wouldn't you? I think they are just sales prevention units in disguise. Yes get these people to read FISH - in the unlikely event you can find a member of their staff who can read. Meanwhile desertcart is excellent. Review: Way to change your approach to life... - Concise. Practical. Vivid. Applicable. Easy and methodical approach to every life facet. Worth a read and most importantly a try!