do you have to do the subscription?

Hello, The FloProtect subscription is optional and is not required to use the Smart Water Detector. Please contact support@meetflo.com if you have any questions. Thanks

Can you send the alerts to more than one phone?

When you set up the device you have to enter profile information including a phone number. That is the number that is used for the notifications. It only allows for a single number however you can have notifications sent to an email in addition to a text so you could receive notifications to a different email address but you cannot have it text two phones.

Will this unit push notifications sent as emails or alerts to your phone when app is not on

Hello, Yes you can adjust your notification delivery for the system to send you an email, SMS Text, or Push notification. Please contact our Support Team if you have additional questions. Thanks!

What country was it made in?

Hello, The Flo by Moen Smart Water Shut off is manufactured in China. Please visit www.meetflo.com for more information. Thanks

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Description

💧 Protect your home like a pro—because leaks don’t wait.

LONG LASTING POWER - Reliable lithium batteries deliver up to 2 years of uninterrupted peace of mind.
EXTENDABLE SENSOR REACH - 48-inch remote sensing cable lets you protect hard-to-reach spots effortlessly.
SMART ALERTS ON YOUR PHONE - Instant notifications via the Flo app keep you connected and in control, even on the go.
ROUND THE CLOCK LEAK DEFENSE - Stay ahead of water damage with nonstop monitoring wherever risk lurks.
SEAMLESS WHOLE HOME INTEGRATION - Link multiple detectors or pair with Flo Smart Water Shutoff for ultimate home protection.

The Moen 920-005 Flo Smart Water Detector 3-Pack offers professional-grade, 24/7 water leak detection with smart app alerts, temperature and humidity monitoring, and a 48-inch remote sensor cable. Designed for whole-home protection, it integrates seamlessly with other Flo devices and runs on long-lasting lithium batteries for up to two years, ensuring your home stays safe from costly water damage.

Specifications

Battery description	Lithium
Number of batteries	3 CR123A batteries required.
Control method	App
Mounting type	Tabletop Mount
Maximum range	48 inches
Sensor technology	Water Leak Detection Sensor
UPC	850015061004
Manufacturer	Moen
Part Number	920-005
Product Dimensions	6.68 x 3.81 x 8.26 cm; 362.87 g
Batteries	3 CR123A batteries required.
Item model number	920-005
Size	3-Pack
Finish	Unfinished
Pattern	Leak Detector
Installation method	Floor Mounted,Wall Mounted
Item Package Quantity	1
Included Components	smart water detectors, remote sensing discs with 48" extension cable, wall mount bases, wall mount screws, self-adhesive wall mount stickers, batteries
Batteries included?	No
Batteries Required?	No
Battery Cell Type	Lithium Metal
Item Weight	363 g

Reviews

P**N

Associated Android app only available in US and Canada

After reading good reviews of this product ordered a box of three. The instructions, received upon arrival said "download associated app before unpacking" .Went to Google playstore. App "not available in your region". Huh? Tried using another device. Same. Went to company website. Very unhelpful, and trying to find email contact almost impossible. After 30 mins tracked one down. Fired off email. 24 hours later no reply. Resorted to social media. At last a response: "Android App only available in US and Canada". Well what a waste of time that was. Product therefore almost useless and returned. Luckily the seller was superb and understanding and refund easily obtained.So don't buy if you want the product to work with the android app!!

13.01.2024

H**S

Not usable in the UK

Before buying these verify that your region is supported, in particular don't buy these if you live in the UK. The required iOS app is not available in the UK App Store and presumably the same is true for Android. In theory they can be used without the app, but doing this requires a firmware update, which requires the app.Moen support confirmed to me that these are, essentially, expensive paperweights if you live in the UK. I'm not sure why they are available for sale on UK Amazon in the first place.

22.07.2023

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