Ashgate Publishing Limited The Field Guide to Understanding Human Error

One of the most important and best books I have had the chance to read. Must-read for everyone working in safety-critical professions, such as healthcare, aviation, oil&gas, etc. But also for people working in security, or anyone interested in human error.

Excellent book with a slight tendency for repetition. The central ideas are clearly presented, and bear repetition as the resistance to these new ways of looking at human error can be considerable - actually fixing things is harder than blaming someone else. If you work at the 'pointy end' of a safety critical job or industry, ever have to fill in safety reports or analyse incidents, you should have read this book. It will help you. If you manage a safety critical industry you should adopt the philosophy of this book immediately.Mr Dekker's background is aviation safety and this comes out in his examples which tend to be aviation-heavy but not exclusively so. Nonetheless, his examples are made clearly and demonstrate strongly his arguments and the sense and practicality of his analysis.A really interesting read which will definitely help me in my efforts to stay out of trouble.

This book will make your analysis of "Human Errors" shine. From simply blaming someone to make a analytic approach to a problem involving humans will benefit any organisations. This is a book well written and should be read by head of Human Resource and Quality Management/Risk Assessment departments.Highly recommended!

Very good for those working in accident investigation

An absolute must read book for those interested in safety and for those who are not. A thought provoking book that will make you think about safety, safety reports in a totally different light.