RIBAO BC-40 Mixed Denomination Money Counter Machine, Value Counting, Bill Counter Multi Currency, CIS/UV/MG/IR Counterfeit Detection for Business

I bought this machine about two years ago and it recently started to give an error message and stoped working. I decided to reach out to the company. The technical support was the best I have ever encountered. I was able to connect and speak to a technician the same day. I was not expecting this since I always had a difficult time in the past with other brands. James the technician was so kind and supportive in resolving my issue. Shortly after exchange of few messages he figured out the problem and decided to send me a replacement part. All in the same day and within matter of one hour. I have never encountered such an excellent service! The part arrived very quickly and he assisted me with the installation as well and the machine was fixed!I have bought many different brands of money counting machines and this one has been the best. It is very well made and is very accurate.I bought the same one again when the machine stopped working and will use the fixed one as a back up now. I highly recommend this money counter. It’s an excellent machine and the technical support is outstanding!

Machine works great. Counts accurately and easy to setup

Machine was packed well and arrived in good condition. It is working well and doing everything they said it would. Good decision.

It is a pretty easy machine once you are used to how it works. So far, the count has been accurate with both sorted and unsorted bills. Initially, there were a few times when the bills would get jam and I had to open the back to remove the bills. I have not had to use tech support, yet. When things get jammed, I just reset, straighten out the jammed bills, and feed them through again. That seems to work fine. I have been able to clear the jam and continue the count, a few times.There are quite a number of features. Besides having the total bill count and amount, I love the detail of the number of bills for each denomination.Overall, I think it is an above-average product and expect it to be so for the price. Accuracy-wise, it is top. Ease of use is above average.

I grabbed two of these in January 2022 for a really heavy cash business. It's being run for at least an hour a day of bills being taken in from the public. All we have done is wipe it and use a high pressure air spray through it to clean the gunk/dust out once a week since purchase. However in one week it gets filthy. It has now been a little over 3 years since purchase and being run as described. I am just now starting to have issues with one machine missing a bill or two while counting every day or two. I am back here to buy another one because honestly the value this provides for the cost is substantial.

I sent a review of the Ribao MC-50 currency counter which stated my displeasure of this counter. Shortly afterwards I was contacted by Mr. James Wang of the after sale service team. Mr. Wang wanted to rectify this problem by offering me a Ribao BC-55 counter. I used this counter and was very pleased with its performance. I applaud Mr. Wang and his after service team for their prompt and immediate response to my problem.

This machine is well designed working fine and accurate on the count of the billsMake my office time more easyI decided to buy it because the reviews said it last longer and I can see the machine is well done with a little bit of maintenance you can use it for years

We have had it a couple of months, really like the speed and features this unit provides. Great for our small business, takes min of 15 minutes off our morning and evening close and no finger pointing on counting accuracy. Estimate will pay for itself in 3-4 months.Things we find we really like about the unit:* You can load the bills in manual mode and it will wait until you press a button for the count, our other unit grabbed the bills as you were putting them in the hopper and sometimes would misfeed if you didn't let go exactly at the right time.* You can do mixed counting, so we load up all the bills, it'll count them and tell you total and number of bills, you push a button and it will tell you exactly how many 100's, 50's 20's 10's ... were counted.* You can do batch counting, it will count a multiple (say qty 10, 20, 25 etc) of a single denomination, this will also stop if for example a 5 gets mixed in somewhere with the 20's, very handy to make sure no over or undercount.Con's:None really noted at this time