Moen 920-005 Flo Smart Water Leak Detector, White, 3-Pack

Unfortunately app does not work in UAE so I had to return them.

When I first purchased this I was not impressed. The included cr123a batteries were all dead but Moen customer service was outstanding and replaced them. The metal battery contacts are flimsy and were loose causing the battery to lose contact but this was easily fixed by pinching them closer. These units connect via wifi on 2.4ghz only. If you are having issues connecting, press the small square reset button inside the unit and restart the process. I have one unit each in the laundry room and furnace room. I also have one dangling inside my sump pit basin a few inches above the float activation level of my primary pump to warn me of any pump issues. ( See picture) The last major thunderstorm activated the sump pit detector because the water rose dramatically in the sump pit. I got a push email, text message and robo phone call from Moen letting me know of a critical "leak" from my sump pit. I was then able to see with a camera above my sump pit in real time what was happening. This notification rich ecosystem is what makes these leak dectors outstanding. In the mobile app, you can customize how you want to be notified. Just make sure your modem/ router is on a UPS in case of a power failure to keep the wifi working. I will be purchasing more of these units in the future.

SE INSTALA FACILMENTE Y LA APP FUNCIONA DE LO MEJOR

After reading good reviews of this product ordered a box of three. The instructions, received upon arrival said "download associated app before unpacking" . Went to Google playstore. App "not available in your region". Huh? Tried using another device. Same. Went to company website. Very unhelpful, and trying to find email contact almost impossible. After 30 mins tracked one down. Fired off email. 24 hours later no reply. Resorted to social media. At last a response: "Android App only available in US and Canada". Well what a waste of time that was. Product therefore almost useless and returned. Luckily the seller was superb and understanding and refund easily obtained. So don't buy if you want the product to work with the android app!!

Excellent product even without the main shut off valve. I've had these for several months so far. They were very easy to install and easy to set up with wifi. They never seem to go offline either. I'm very impressed!! The sensors pick up even a drop of water. I had thrown a wet shower cap under my sink along with all my other toiletries and even the few drops that fell from the shower cap was detected. I got a alert on my app and an email alert. I'm definitely going to consider investing in the shut off valve. My only complaint is that the sticky pad that holds the sensor box on the wall is VERY WEAK! The stick doesn't hold up for more than an hour. Moen should consider correcting this. Otherwise, it's an excellent product! It still works well and does the job even when not stuck to the wall so it deserves 5 stars. You can't go wrong with this!

I love these devices but I hate the cost cutting of batteries only. In theory, you put these were water can leak but you would not notice in time. These would go under counters, in attics, in washrooms, and other areas that often are difficult to reach. I would pay double the price to have an AC adapter option. Exactly 1 year into my install the batteries are failing and the batteries are expensive and not environmentally friendly to dispose of batteries. The battery cost and hassle of replacing and buying batteries every year makes this product less than it could be. Ideally, it is better on AC. If you lose power, the device cannot talk to the wifi so the only reason for the batteries is bottom line cost and agency approvals. It was a marketing decision....not an engineering decision. I would buy another 3 pack and pay the additional cost of having the AC option. 2/24 I am done. I have come to hate the Moen design. The base unit does not sit flat in a cabinet and when you use the expensive cord it also does not sit flat. Where you put these devices is subject to disruption so the sensors are always getting moved which the design should expect but not with Moen. If you bump the cradle the connection to the sensor wire is lost and you will never know. The battery life is more like 8 months at most and I have had these long enough to prove it. The alarm volume is a joke. You cannot hear it 30 ft away unless the home is completely silent. How ridiculous to make an alarm and make it so quiet that if it is in a cabinet closed then no one will hear it beeping. I am moving to a D-Link that is a different setup and after Moen I can see why the D-Link makes sense and cents. It uses a hub that plugs into AC and has a "screaming" loud alarm. The Hub supports up to 24 sensors making the D-Link similar in price for the first 2 sensors but you saves hundreds of dollars if you need 6 or more. With the new system, you take a $25 sensor and place it on the floor of the cabinet, pan, or wet area floor. No mounting, no harness. The sensors link to the hub and that links to an app on your phone.