There is order has no hologram box. It would not happen to be a fake?How long is the shelf life also?

Their should be a hologram on every 8 oz box or 16 oz bottle. Product expires 12 months after first opened.

Mine came with no safety seal or product box. It also does not smell or feel the same as the original product. Is this a counterfeit product?

Hello, thank you for your question! Please note that products not purchased from Dermalogica US are unauthorized listings that may have resulted in a product that was not authentic. Rest assured, products from us are 100% authentic.

How much the biggest one

It’s a pretty larger container

Why does it appear like a counterfeit liquid has been mixed in? Also, it clearly smells different from the authentic product.

Hi there! Thank you for your question. Rest assured, all products sold from Dermalogica US are 100% authentic. Please contact the phone number printed in the back of your bottle for further assistance. Best, Dermalogica US

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Description

✨ Cleanse, Refresh, Shine! ✨

BRIGHTEN UP - Reveal a brighter complexion with every wash.
HYDRATION HERO - Calms and hydrates, leaving your skin soft and supple.
INSTANT REFRESH - Feel the difference as dirt and oil vanish instantly.
UNIVERSAL APPEAL - Perfect for all skin types, because everyone deserves great skin.
GENTLE YET EFFECTIVE - Experience a deep cleanse without irritation.

Dermalogica Special Cleansing Gel is a 500 ml soothing cleansing gel designed to effectively remove dirt, impurities, and oil while calming the skin. Suitable for all skin types, it leaves your skin feeling brighter and softer without irritation or dryness.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.