Banzai Cyclone Splash Inflatable Water Park with Pool, Sprinkler, and Waterslide

We had to cancel our annual Grandma & Papa four day camping trip with our 4 grandchildren due to COVID-19. I thought, time to get creative. Decided to have a camp out at our house, create a "water wonderland" in our yard and celebrate all their birthdays missed due to COVID-19. This product was super fun for my grandchildren. Easy instructions and the product has a water image for the areas needed to be filled with water instead of air and the air was easy to fill using a simple portable air pump. Had a great time on the first day. Unfortunately, on the second day the seams ripped on the curved "bumper" causing the water to drain. It was necessary for me to run to Target to buy a couple of Slip-n-Slides and water balloons to continue our little water wonderland. This is the fantastic part, the seller sent me an email asking how our experience was. I explained what happened without whining, complaining and with zero expectations (I typically do not like to return product under a certain amount and write reviews unless something fantastic happens) . The seller was dismayed to hear our experience, sincerely apologized and offered to send a new package at no cost. I thought, "WOW, this is awesome!" and agreed to accept the exchanged unit. Now, more fantastic stuff... The return instructions were extremely simple, they did not require me to pack up the water slide and send it back. They issued an RMA number, provided the next steps and the exchange unit is on it's way. For someone like me who is in the technology industry where it is never "if" the product has issues, it is truly "when" issues come up, it's all about proactive customer service and resolving the issue with customer satisfaction. This seller has done exactly that and I will not hesitate to buy from them again! If I could rate 10 stars, I would :)

This is a great product for the kids on those hot days

My kids love it

La calidad es muy buena y viene de muy buen tamaño

Took 40 minutes to set up only to see that it was defective with a rip in the seam. We purchased so that my daughter would have something fun to do on her visit to her grandparents, so we partially repaired with the tiny patch that came with the package and a half a role of duck tape...it still leaked but kept the water long enough to use it for an hour before refilling with water. The arch does not stay upright, is totally disfunctional, and the velcro completly detached from the plastic after a day. Horrrible product. I would give it negative stars if i could.