Arris (SBG8300-RB) - Cable Modem Router Combo - Fast DOCSIS 3.1 Gigabit & AC2350 WiFi,Comcast Xfinity, Cox, Spectrum & More, 1 Gbps Max Internet Speeds, 4 OFDM Channels - Renewed

It was easy to set it up – just plug in the power and connect the coax- cable. I had wait for 2 -3 minutes for initialization to finish.. little longer than the old modem I had. I scanned the Q-code for MAC address but it didn’t match with the MAC address printed on the bottom of the modem housing! Joining the wireless network was easy. I decided to use the 2.4GHz (WIFI) network as my printer couldn’t recognize the 5G network. I then called up Spectrum and provided the MAC address (from the bottom of the modem housing) for activation (don’t use the AI agent. It is useless. Just press 0 and talk to a human tech support). The modem and my PC had to reset for few times to get working properly, but once it is working the speed is great and the signal level is good. I bought a refurbished unit but it looks like new. It was a good deal.

Great way to save the lease fee Comcast wants to charge. Works great with XFinity Internet. Setup was a breeze. I did have an issue with my wi-fi printers dropping out. I would have to restart my desktop computer for them to connect again. I called Tech support, the gentleman was very knowledgeable and resolved the issue with a setting in the admin section. Printers have not dropped out since.

The item did function properly. Had two Comcast service visits and one phone tech support call regarding the Arris SBG8300-RB. I need the internet for work, and the unit required multiple resets, leaving me without an actual internet connection—a waste of my money and time. Ended up with a Comcast box provided by the Comcast Tech. So now have to package this piece of junk up and mail it back to the shipper. Learned my lesson with buying refurbished tech equipment.

Day one. I could not get the Arris application to connect it would not find the wi-fi signals, the instructions in the box gave me the wrong IP/address to access the settings, I should have used the old one. I called tech support, they spoke English with heavy accent that was a barrier, just a barrier not a complaint. Reset the modem redownload the app, still nothing. Then he gave me the correct IP/address and it worked right away. Why was this incorrect on the instructions int he box. Got it set up in a few minutes after that. The setting interface is not super intuitive but it's cleaner and better than the past interface. However every time I connect the setting for the modem it tells me the version of Chrome is old and may have trouble with some settings. I checked, nope Chrome is the newest version and apparently the setting menu is set to run off an older version, but it still works haven't found any issues. Back to the app. It sucks. You not only have to download one app but two apps. The second app changes your login from admin to your email. Thats a nice touch however I have had to go through the whole process of setting up the app each time and if it works it throws me back to the other app. I don't understand the reasoning for this. Either way I am hoping this has better connection and speeds looks like it is working once I called my internet provider, Sparklight does work with it. Should have been easier with all the "convenience" options starting with the correct IP/address.

Works well. I bought this to go from Docsis 3 to 3.1. This lets the cable company use the bands/channels more effectively, and we now have less "buffering" and data delay than before. If I'm not mistaken, Arris, or, its innards, are made by Motorola, a major and longtime US manufacturer of RF equipment.

Provides magnificent Wi-Fi throughout the house and way out into my yard, saving me from $20-$60/month on my Cell Phone Gigs used. It also saves me from my Cable Company's $14/month Rental Fees (this ARRIS SBG8300 is actually free after the first 11-12 months, from No Cable Bills)! Excellent Cable Viewing from the basic Network News, Live Sports and to every Streaming Service available. My TV screen has a clear, crisp sound and picture. The only problems I've run into, since my purchase 9 months ago, were directly from my Cable and Internet Provider. I chose a Refurbished Unit and a lot of Insurance but, I have had Zero issues with my device. ⏭️ The ARRIS SBG8300 DOCSIS 3.1 MODEM/ ROUTER was an excellent choice. ✴️ HIGHLY RECOMMENDED

This purchase has produced exactly what’s promoted..simple install and speedy service thru your chosen internet provider. And it’s compatible with a variety of service providers

Purchased a refurbished unit and it wouldn’t recognize the Arris app. Easily connected to internet with the Xfinity app but it wouldn’t recognize some of devices that were on our previous network. Called Arris support and they were very helpful, the refurbished modem was trying to connect to the previous owner’s network, the support person was able to correct this and my devices are now online and the Arris app recognizes my gateway modem.