The lid won’t come off of the carafe, it just keeps spinning. How do I fix this?

Push down like you would child proof pill bottle it’ll then see that clear seal in place and you’ll be able to twist it off. Also make sure lil air vent is up when opening.

How much coldbrew does it make at a time?

As the ad description states.... 32 ounces. Then you drop it into the insulated bottle after 12-24 hours. You can immediately start the next batch. Both can stay together in the fridge.

I'm having difficulty removing the lid from the serving carafe. It spins around & around.Is this a defective unit or is there a trick to removing it?

Hi There, It sounds as though you may have a problem with your carafe. Please contact us so we can rectify this for you right away.

The lid won’t come off of the carafe, it just keeps spinning. How do I fix this?

Sounds like you might have a vacuum inside your carafe. You didn't state which carafe, the serving or brewing. If the brewing, then opening the orange tab in the lid should break any vacuum seal. If you mean the serving carafe, then you'll just have to force it open. I've had vacuums happen in other insulated bottles when I added cold liquid with ice. This shrinks the air inside the bottle causing a vacuum. Sometimes you really need to use a lot of force to get it loose.

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❄️ Brew Bold, Stay Cool, Anywhere You Go!

ULTIMATE ON THE GO DESIGN - Lightweight, leakproof, and travel-ready for your busy lifestyle.
VERSATILE BREWING MASTERY - Craft bold, low-acid coffee concentrate perfect for hot or iced enjoyment.
ECO CONSCIOUS SAFE MATERIALS - BPA-free Tritan and stainless steel built to last and protect your health.
24 HOUR COPPER VACUUM INSULATION - Keeps your brew icy cold all day—no compromises on freshness.
AWARD WINNING COLD BREW EXCELLENCE - Sip the smooth, rich coffee Oprah and Europe Coffee Fest rave about.

The Asobu Coldbrew Portable Coffee Maker combines award-winning cold brew technology with a vacuum-insulated 1-liter stainless steel carafe featuring copper insulation for 24-hour cold retention. Crafted from BPA-free, durable materials, this leakproof and lightweight brewer is designed for professionals on the move who demand rich, smooth, low-acid coffee concentrate anytime, anywhere.

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Brand	Asobu
Colour	Wood
Product Dimensions	13.7D x 13.7W x 35.6H Centimeters
Special Feature	Bpa Free,Insulated,Leak Proof,Vacuum Insulated
Coffee Maker Type	Vacuum Coffee Pot
Style	Modern
Specific Uses For Product	Cold Brew Coffee Maker
Recommended Uses For Product	Travelling
Exterior Finish	Stainless Steel
Operation Mode	Manual
Model Name	Portable Cold Brew Coffee Maker
Number of Items	1
Human Interface Input	Buttons
Net Quantity	1.0 Count
Coffee Input Type	grounds
Manufacturer	Asobu
UPC	842591046476
Country of Origin	USA
Item model number	KB901
ASIN	B08P5ZSV8J

Asobu Coldbrew Portable Cold Brew Coffee Maker With a Vacuum Insulated 1 Liter Stainless Steel 18/8 Carafe Bpa Free (Wood)

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