The Grout Pen I received has a dry white tip, is it broken or did I receive the wrong colour?

Tips need to be primed before use, all brand-new Grout Pens have a dry white tip until they are activated.

The tip of my Grout Pen fell out or is worn down, is my pen broken?

Tips are designed to be removable so when a tip becomes worn or damaged it can be taken out and flipped over. If the tip falls out do not worry, simply put it back in and keep working.

Do I need to press down hard while moving the pen along the grout lines?

Pressing hard will damage the tip. It's better to prime the pen by pressing up and down until the ink flows to the tip. Once the tip is fully saturated, lightly move the pen across the grout line.

The colour of the pen cap is not exactly the colour I want

The Grout Pen colour chart is a good representation, please keep in mind that computer screens can display slightly different colour spectrums, it is recommended to do a small test area first if you are not sure about the colour.

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🖌️ Refresh your grout, refresh your space—don’t let dull tiles hold you back!

DUAL PEN POWER - Two precision pens deliver up to 120 meters of flawless 2mm grout coverage—perfect for full kitchen and bathroom refreshes.
MOLD RESISTANT FORMULA - Infused with anti-bacterial agents to keep grout lines fresh and mold-free longer, safeguarding your space.
SLEEK WINTER GREY SHADE - Modern, neutral tone that complements contemporary interiors and elevates your tile aesthetics.
EFFORTLESS GROUT REVIVAL - Transform tired grout lines with a smooth, clean finish that looks brand new.
WATER BASED ECO FRIENDLY - Safe, easy-to-use ink that dries quickly without harsh chemicals—ideal for busy, health-conscious homes.

The Twin Pack Winter Grey Grout Pen by Rainbow Chalk Markers Ltd offers a water-based, anti-bacterial solution to restore and recolor tile grout lines up to 120 meters in length. Designed for kitchens and bathrooms, it provides a clean, mold-resistant finish with two pens in a sleek winter grey shade, combining practicality with modern style.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

€ 23.88

Duties & taxes incl.

Slovakiastore

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

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Manufacturer	Rainbow Chalk Markers Ltd
Part number	GP81117/2
Item Weight	25 g
Product Dimensions	9.5 x 1.4 x 19 cm; 25 g
Item model number	GP81117/2
Colour	Winter Grey
Style	Cover Up
Material	Water Based Ink
Included components	Grout Pens
Batteries included?	No
Batteries Required?	No

Twin Pack (WINTER GREY) Grout Pen - Designed for restoring tile grout in bathrooms & kitchens

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