LavoHomeBlue Plastic Water Jug Dispenser Base with Spigot for 5 Gallon Water Bottle, BPA Free Water Dispenser for Stand or Countertop

Does this have a lid or a cover if I just want to fill it?

Does the opening of the 3-5 gallon jug actually touch the water? As in the part you grab to flip it onto this.

Is there a way to contact the seller? In transit the box got damaged and so did one of the bases, we don't need to return both, just the damaged one.

If this is placed on the ground, how far from the ground to the spigot opening? Wondering if a dog water bowl can be placed under the spigot