MedAngel ONE - Keep Your Insulin and Other medications at The Right Temperature

Great product they do exactly what they were designed for advising temperature insulin and other medical items are in real time. I have purchased three, one for my fridge, one for my insulin pen & one spare for using when I am storing or carrying insulin away from home.

Good concept, does not work well in practice. If this was manufactured better it could be a life saver, wouldn't recommend shelling out for this. Results inaccurate or device completely broken after a few weeks.

Truly appalling customer care. The sensor worked for 3 weeks and then suddenly stopped working. I contacted the support team who replied with a suggestion, this didn't fix the problem, I followed up with 5 further emails asking for support, and and if I could send back the sensor so they could see if they could fix it. I received no response at all. I had hoped to purchase a second sensor following the initial success and piece of mind, so we could have one in the fridge and one for when we were out and about to ensure my sons insulin was always safe. Despite thinking they are a fantastic concept, the fact that they don't reply to my emails means I cannot bring myself to spend the money on a second in the hope I would have more success.

This is the second Med Angel I’ve tried, the first one stopped working after a few days, I got in touch with the company to report the problem, but when they couldn’t work out what was wrong, they just stopped replying to my emails. I returned it, thinking I’d received a faulty sensor, and bought another, but the same thing has happened again with this one, they just don’t seem to be reliable enough, particularly not when the storage of essential medication is involved. So I’ll be returning this one too, it’s such a shame, as it’d be a great product if it just worked!

Med Angel units were an absolute insulin saver while on holiday in the Grand Canyon in July during a heat wave. Hotel refrigerator was way too warm and with Med Angel we were able to do what was need to keep everything at the right temperature!! Highly, highly recommend this product!!

The MedAngel One is a brilliant idea for a product but I’ve had this under a year and the sensor has lost signal and the battery has run low. I have tried everything to get it to reconnect and it won’t work. Seems to be nothing in the troubleshooting section about loss of signal, I am waiting on a response from MedAngel One. Do not expect to pay a lot of money on something that in under a year stops working.

Saw a lot of other diabetics with these on Instagram so I thought I’d bite the bullet and invest before going travelling. I’ve only used them at home so far, but they’re great, especially in the heat wave we’ve been having!

Totally unreliable, huge gaps in data which means Insulin is not monitored. No updates to App. This will NOT protect your medications.