The pad keeps coming off when mop inserted into bucket, why it doesn't work?

NOTE! Please have a look on instructions about how to attach pad, the three tabs-slots must be matched together, and ensure the pad firmly stuck on mop-head, so that avoid this problem!

What can I do if any accessories (include mop handle or cleaning cloth or mop-head) missed or broken?

JUST Message us if ANY issues occur! We're focus on customers' use-experience and provide long-term service for all of our products! Be free to tell us what's wrong or what you need through Your Order or go to our JOYMOOP storefront to ask us!

"Dirty" water flows into "Clean" water? —— Nope, the bucket only designs to separate "WASH" and "DRY" function!

The design that the squeezed water goes back to the "WASH" side for two reasons: 1) Keep the DRY side empty to squeeze water properly; 2) Maintain the water level in WASH side for continuous times use until customers want get the water changed.

The mop-head is difficult to go inside into bucket, why?

Fill water into WASH chamber and wet the mop firstly! The dry mop is certainly hard to insert. And it happens normally at first few times uses, please push down in some strength at beginning, also tilting mop at some angles maybe helpful.

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JOYMOOP Flat Mop and Bucket Set, White Microfiber Flat Mop System, Hands-Free Floor Cleaning Kit, 8 Washable Microfiber Pads, Wet and Dry Use, Commercial & Household Floor Cleaning Kit

JOYMOOP Flat Mop and Bucket Set, White Microfiber Flat Mop System, Hands-Free Floor Cleaning Kit, 8 Washable Microfiber Pads, Wet and Dry Use, Commercial & Household Floor Cleaning Kit

Product ID: 498153904

Details

Color
White Lite1381
Handle Length
60.9 inches
Handle Material
Stainless
Handle Type
Telescopic
Head Material
Microfiber

🔄360° rotating mop head

🧼2-tank wash & dry system

🧽8 reusable microfiber pads

€ 216.68

Duties & taxes included

In stock

Sold byAmazon SlovakiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Slovakia.

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Description

✨ Mop Smarter, Not Harder 🧹

COMPACT CLUTTER FREE - All components nest neatly inside the bucket—perfect for stylish, space-conscious living.
VERSATILE WET DRY USE - Seamlessly switch between wet mopping and dry dusting for a pristine home or commercial space.
ECO CHIC MICROFIBER POWER - 8 washable, high-absorption microfiber pads keep your floors spotless while reducing waste.
REACH EVERY NOOK CRANNY - 360-degree swivel mop head plus extendable stainless steel handle (26.5"–60.9") conquers corners and high spots with ease.
HANDS FREE CLEANING MASTERY - Dual-chamber bucket with scraper blades for effortless wash & dry cycles—ditch dirty water forever.

The JOYMOOP Flat Mop and Bucket Set is a professional-grade, hands-free cleaning system featuring a dual-chamber bucket with built-in scraper blades for efficient washing and drying. Its 360° rotating microfiber mop head and telescopic stainless steel handle (up to 60.9 inches) provide exceptional reach and maneuverability. The set includes 8 reusable microfiber pads designed for both wet and dry cleaning, all compactly stored within a 5.6L bucket—ideal for both commercial and household use.

Specifications

ASIN	B0BC3T9W2T
Additional Features	Ergonomic Design
Best Sellers Rank	#15,156 in Industrial & Scientific ( See Top 100 in Industrial & Scientific ) #18 in Commercial Mop Buckets #67 in Household Mop Buckets
Brand Name	JOYMOOP
Color	White Lite1381
Customer Reviews	4.3 4.3 out of 5 stars (961)
Handle Length	60.9 inches
Handle Material	Stainless Steel
Handle Type	Telescopic
Head Material	Microfiber
Item Weight	1.99 kg
Manufacturer Part Number	13-D-01-JM-8G
Model Number	Bucket #13
Set Name	Bucket #13 - 13"Mop-head - 60" Mop+8 Mop Pads
Unit Count	1 Count
Volume	5.6 liters

Common Questions

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

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Smooth transaction and product arrived in perfect condition.

3 weeks ago

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€ 216.68

Duties & taxes included

In stock

Sold byAmazon SlovakiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Slovakia.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

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Received my product in pristine condition. Great service overall.

1 month ago

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