Assistive Technology Services Freedom Talk Dect VII 2-Way Voice Pendant Medical Alert System Version F7

This worked just as described. Love it!!!As with most elders, my mom doesn't feel comfortable calling 911 so we set up the first call to my brother's cell and the 2nd to 911. Mom knelt down one evening to pick up a remote that fell under the buffet and could not get up. She pressed the button and when my brother was unavailable to answer, the call went to 911. Mom was able to speak to the operator and explain what happened. They were able to assess her condition and get directions to where the spare key was.The ability for the wearer to talk to 911 operators is wonderful. This unit has the speaker in the wearable pendant. Most other systems have the speaker in the base unit which is of no help if the elder is at the other end of the house.Of course the fact that there's no monthly subscription is also a big plus.My brothers and I are extremely pleased with this system.

We searched for a while for some kind of life alert service for our 86 year old mom. She is old school, no wifi, no cell phone, and only has a land line. She has Parkinson's, has fallen a few times this year. We wanted a way for her to be able to contact us if she falls without calling 911. This product was easy to use, the battery lasted 2+ months and alerts you when the battery is low. A second battery is always fully charged in the unit. You just keep swapping the battery every couple of monthsThis plugs in like a normal phone...he unit is up in her bedroom, then you have a choice of wearing it as a necklace or on your wrist. She wears it around her neck, it's very light. It takes 10 minutes or so to program the phone numbers you want it to call and one of them could be 911 if you want. We have it going to myself and my 4 brothers and sisters. It keeps cycling through our five phone numbers until one of us picks up. But you can do up to 5 phone numbers and one can be 911. Also while we are talking to her...we can dial 911 and the 911 operator will be linked to her phone number and address and take over the conversation.She has fallen twice in the past 2 months and had a couple days where she couldn't get out of bed without help. It was very helpful as she could have been stuck for hours or even a day or two if we didn't have it!It also nice because when her phone rings she can actually answer the phone by pressing the one button on the front...then she can talk to us. So if she is laying down she doesn't have to get up to answer the phone. We call every morning just to make sure she is up and has taken her medications.This really has been a life saver!

This device works fine. The set-up takes a bit of study and patience but is not too bad. I repeated the set-up twice since I incorrectly entered the first phone number it was programmed to dial. Operator error! Once set up correctly it works great. Our use is for my disabled wife. I set it to first call my cell phone. If I don't answer it calls my cell phone again. If I don't answer that time it calls my daughter's cell phone. If she doesn't answer it calls my other daughter. It is not currently set to call 911. We tested it all sorts of ways and it worked every time.

This the best purchase I have made yet!! I bought this for my mother who lives alone, and what a God send!! She can easily answer the phone when I call, and better yet, when she recently had a fall, she could easily contact me so that I knew immediately and could summon help, while talking to her the entire time so that she knew she wasn't "alone" and that help was on the way. The unit has a long range reaching all 3 levels of her home, and the battery lasts over a month or more, with one always on reserve. It is simple to set up and operate, nothing confusing for mom to use!! We love that there is no monthly fee, and that we have many options that can be set for emergency contacts!! If you, or a love one lives alone this item is a must have!

The button works exactly as stated. I failed to read the directions thoroughly and accidentally called 911 during set up. The 911 operator was very understanding but I was still embarrassed. Be sure to enter the code '1234' as written BEFORE programming phone numbers. Then, have the person who will wear the button practice dialing and disconnecting by using the grey button on the back. My 93 year old mother is alert and capable but still had trouble the first time alone when she inadvertently pressed the button while changing clothes. I am still working on getting her to wear it at night. She claims it gets in the way and wants to leave it beside the bed. It has been less than a week so far and she is wearing it daily, so I am relieved.. Previously, even though she lives alone, she had refused to consider wearing one because of the monthly cost. After breaking her leg twice in 11 months and not being able to reach the phone, she has changed her mind! NOT having the monitoring fee AND being able to call me or a neighbor first was the deciding factor. Thank you for this development.

I hooked this up for my mother on Friday and by Saturday there was a message constantly going off that said “friends only F7” coming from the base unit. I had to unplug the device and remove all batteries as the company was closed. I just called the company today and she said the software was out of date and the unit would need to be returned. She was VERY rude and even though I would love to have this unit for my mother I’m not sure I want to deal with this company!!! I don’t understand how the software for this unit could be out of date when it is the newest version. My fear is to get another one and when they update the software again then will the unit be obsolete?