Hayward RC9990GR TigerShark QC Automatic Robotic Pool Cleaner with Quick Clean Technology

AMAZING product, don’t know how I managed without one, well worth the investment. Sellers were great too - really helpful when I had to call them about delivery.

Works as said but delivery terrible

Awesome device. My pool has never been this clean.

See updates below: First of all I have a fiberglass pool and things are different in fiberglass pools; however, this one clearly states it will work in fiberglass pools. After two months of use I've noticed the device spends 98% of the time in the deeper end of the poll and doesn't clean the shallow end very good. I've also watched it go over loose particles a bit heavier and larger than sand and not even pick them up. It does clean the pool but not very good. It does climb the wall occasionally which is unusual for any cleaner in a fiberglass pool. I now wished I'd have paid the money to repair my old Blue Pearl (which wouldn't climb wall) that cleaned the pool very nicely. I would not recommend this pool cleaner. Update June 4, 2016. I contacted Hayward support via email as requested. I'll let you know how it works out when I received the promised set of foam roller brushes, along with a new set of filter elements. The support tech said the foam rollers are made for slick surface pools such as fiberglass and should resolve the problems with the device staying in the deep end most of the time. I think this level of support deserves at least an 5 star rating for the service. Good job Hayward and I'm hoping to update this review when the solution works. Update June 20, 2016. OK. Took a couple of weeks of back and forth to get the correct foam rollers for my particular model; however, once they were installed the performance of the unit changed immediately. I installed the part and placed the unit in the pool and then it floated. I laughed a bit because instructions say to soak foam rollers prior to first use. The next morning I went out and the unit was on the bottom. I started it and it started moving with power that I hadn't seen before. It charged toward the shallow end (a problem prior to foam rollers) and went up the first wall it came to. When I say went up I'm not joking. I thought it was going to come out of the pool. I also saw the unit clean the stairs all the way to the top one and all the little seats built into the pool. After a couple of hours the entire pool was cleaned beyond my satisfaction. Thanks to fantastic customer support Hayward now has one happy customer. If you have a fiberglass pool buy the foam rollers. You'll be glad you did.

I was skeptical about robotic pool cleaners, but finally tried the TigerShark QC with low expectations. My 15ft by 35 ft pool is surrounded by trees and vegetation that give a year around constant task of leaf cleaning, as well as detritus left by numerous birds and other animals, Both of those are a result of living borders by a National Park with exuberant tropical life. The TigerShark cleaned more in one four hour session than I had imagined possible, but promptly stopped climbing walls. The instructions are quite cursory and lack detail, nor were reviews much help. We discovered, on our own, that the filters must be cleaned diligently every single time they are used, and need a very strong force of water to remove the accumulated dust and debris. If the filter colour is not as new when you replace them they are not clean enough. Now, after two months our pool is immaculate. I spend about ten minutes a day clearing away the floating leaves that have fallen during the night, but otherwise the job is for my TigerShark. We had planned to retile the pool, after twenty-five years of use, thinking it could not possibly really be clean. However, it now is almost as new and we're expecting another few years of use. The filters are quite efficient, claim filtering to 5 microns, so the water is cleaner than it has ever been before, I have reduced pump filtration to only an hour a day, and the ph no longer varies much. A side effect of the filtration is that swimmers now comment on how perfectly clear the water is compared with other pools they use. Care points: 1. Keep the filters clean! 2. Use a GFCI (I use a portable GFCI in addition to the one at the outlet, and am connecting them through a voltage stabiliser). 3. Make certain the power supply is allowed plenty of fee airspace beneath. It needs the ventilation. the last two points are important especially if your electrical supply is imperfect. Our is. Since installing the extra GFCI and voltage stabiliser the power supply has been much cooler. I suspect that means a longer lifespan. Without question I recommend the TigerShark QC. It does require care and careful handling, but does a superb job,

Excellent pool cleaner, as others have mentioned must keep the filters clean after every use. Buy spare filters.

I have had this unit for 2 weeks after replacing an original Aquabot unit that I had for 12 years. The Tigershark unit operates very different from the Aquabot unit, making frequent turns and changes in direction. This unit also moves a lot faster than the Aquabot and is a lot easier to clean. I have only used it in "Full Clean" mode and it does an adequate job (sometimes I have to run it twice, but so what). Unit climbs the walls to the waterline and doesn't get stuck on either of my 2 main drains, which seemed to be where my Aquabot lived. I like that the unit shuts off after the estimated cleaning period. Cleaning the filters, once you get the hang of it, is much easier than the Aquabot bag and putting the botton unit back in is a snap. The Aquabot unit that I had worked well, although I had to replace parts every 3-4 years. The Tigershark seems like the next technological upgrade to that pool cleaner, and costs only $100-$200 more than the Aquabot replacement. If I can get 10 yrs out of it then I will have gotten my money's worth. Using these units I never hand vacuum my pool during the entire season, and any time that I don't have to vacuum the pool by hand is a good time! Just run the unit overnight and the pool is clean in the morning. Note: I read the comments about the Tigershark not climbing the walls to the waterline. The instruction manual states this is how the unit works in "Quick Clean" mode, which I haven't used. Quick Clean is the factory default setting on the power unit and you have to manually press the button to put it in "Full" mode. I live in Long Island and my pool is 20 x 40. I would recommend the Tigershark unit at the Amazon price. My local pool company wanted $1,400.00 for this unit.