My earbuds are charged, blue tooth is on but not synching. Has anyone else had this problem?

Try resetting your earbuds if you have taken off the protective film already on your buds connector pins. Put them in the case and hold the touch controls at the same time on each bud for 8 seconds you'll see the case flash 3 times. You should have them reset at this point. Then pair again. Hope this helps

can only one at a time be paired and used with a phone?

If your thinking to just use one and leave the other in the case then yes, I alternate mine in and out all the time, but if your thinking to keep one and then give one to friend to connect to a different device, I don't think so...

I just got my pair. How do i know when the case needs to charge?

It'll flash red on the front. Everytime you or them away it'll glow white/silver.. That's charging them. When you close the lid it'll turn the buds off automatically. When the car needs to be charged it'll flash red when you place the buds in the case and close the lid.

Do these stream in AAC codex?

They are supported by both aac when not making calls and such when making calls or using mic

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Soundcore by Anker A20i True Wireless Earbuds, Bluetooth 5.3, App, Customized Sound, 28H Long Playtime, Water-Resistant, 2 Mics for AI Clear Calls, Single Earbud Mode (White)

Soundcore by Anker A20i True Wireless Earbuds, Bluetooth 5.3, App, Customized Sound, 28H Long Playtime, Water-Resistant, 2 Mics for AI Clear Calls, Single Earbud Mode (White)

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Product ID: 528494621

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Details

Brand
Soundcore
Color
White
Ear Placement
In Ear
Form Factor
In Ear
Impedance
16 Ohm

🎧Bluetooth 5.3 for seamless connectivity

💧Water-resistant for active lifestyles

🔋28H total playtime with fast charging

Description

🎶 Elevate your audio game—never miss a beat or a call!

CALLS CRYSTAL CLEAR - AI-powered dual mics cut noise for flawless conversations
COMFORT MEETS STYLE - Ergonomic fit for all-day wear without fatigue
TAILOR YOUR SOUNDSCAPE - 22 EQ presets + BassUp for personalized audio vibes
ENDURANCE THAT KEEPS UP - 9H playtime + 28H with case—charge 10 mins, get 2H extra
POCKET SIZED POWERHOUSE - Compact, lightweight design with handy lanyard for on-the-go ease

The Soundcore by Anker A20i True Wireless Earbuds deliver cutting-edge Bluetooth 5.3 connectivity, customizable sound via 22 EQ presets and BassUp technology, and an impressive 28-hour total playtime with fast charging. Designed for professionals on the move, they feature AI-enhanced dual microphones for crystal-clear calls, a water-resistant build, and an ergonomic, lightweight design complete with a compact case and lanyard for ultimate portability.