ChargePoint HomeFlex Level 2 EV Fast Charger, J1772, Smart, Hardwired, 50A

It's been a year since we got this and had it installed. Home charging is the very best way to get your charging done cheaply and conveniently! (Unless you can find free charging somewhere.) Overall, this charger has worked fantastically. The ChargePoint app is easy to navigate and you can set charging times right through the app. We've had zero issues with any portion of the hardware. The electrician said that installation was very simple and the provided instructions answered any questions he had. The only issue I've had is that a couple of times when the home power went out, the charger did not immediately reconnect to the home wi-fi. The solution is to turn the charger off at the breaker box (our charger is hard-wired), wait 60 seconds, then turn the power back on. The ChargePoint then reconnected to the home internet. Other than this small bumps, everything else has been great. We've recommended this to two other friends installing an EV charger in their garages and they have not reported any problems to us. Put this one on your short-list.

I had researched home EV chargers for several months prior to buying an EV, and decided on the ChargePoint HomeFlex charger, based on professional and user reviews. I was not disappointed. This Level 2 charger is well-built and works perfectly. I highly recommend it. The trickiest part was the timing. I ordered the charger just after making the EV purchase, and also hired a licensed master electrician to install it (highly recommended). Until it was installed, I could only use public chargers, the closest of which is 50 miles away, or the emergency 120V adapter that came with my vehicle (which takes forever like a trickle charge) so it limited the use of my new car for a while. The electrician discovered we needed an upgrade in our electrical service, put in a second circuit breaker box, and laid new wiring to accommodate the charger. Of course, the carport is on the opposite end of the house from the original circuit breaker, which was overloaded. It ended up costing more than I anticipated, but it was worth it to have a competent electrician thoroughly check the loads and make sure the electrical system is safe. The electrician ran into some confusion in the written instructions and contacted the ChargePoint tech support, but it was eventually straightened out, and it installed without further problems and connected to the ChargePoint app on my phone. The ring around the charger's holster for the cord plug glows green constantly to show it is ready to charge. It has a 25' cord, and when it's connected and charging, the base unit pulses blue. The ChargePoint app is easy to use when charging, and shows how much electricity you're using and how much it costs from your utility company. So far it has cost under $5 for an 80% charge (recommended by the vehicle manufacturer), which brings my car to over 300 miles of usable travel. You can use the same app for ChargePoint public charger locations, which cost more than doing it at home, but it's still been under $10 for a charge--a lot less than filling up a gas tank. Charge time for the home Level 2 charger takes about 5-6 hours total for a full charge; at the public Level 3 charger, about 30-50 minutes (Level 3 chargers vary in power). There are three different options for purchasing this charger: hard-wired, or two different 240V plug options. I opted for the hard-wired one. If there's already a plug near where you're using it, you can go that way, but hard-wired worked great for me and was easier and less expensive for the electrician. The hard-wired version also provides slightly more current to the EV than the plug options. I would recommend meeting with your electrician before deciding on which version to buy. Overall, I am delighted with the ChargePoint HomeFlex charger. It's built sturdily, works seamlessly and keeps me on the road. I highly recommend it.

I used to have a JuiceBox Level 2 charger, but after Enel X exited the U.S. market, I had to replace it. While the charger itself worked, the app was frustrating—it was slow, unreliable, and never felt polished. After switching to the ChargePoint Home Flex, the difference was immediately noticeable. The ChargePoint app is fast, intuitive, and reliable, making it easy to schedule charging, monitor energy usage, and receive notifications. The charger has also been rock-solid, with consistent performance and no connectivity headaches. Looking back, I wish I had made the switch sooner.

I would love to give the product 5 stars, but unfortunately, due to what appears to be a design flaw along with poor customer service I will only give it 2 stars. When this charger works, it's a great product. I've experienced no issues charging our car and I appreciate the flexibility of being able to adjust the charge current to time the charging to finish just prior to leaving on a long journey. The ability to monitor and track charging costs is also very helpful. I've not used the scheduling functionality yet. Now for the downside - after approximately 8 months from installing the unit the WiFi connection failed. No matter how much troubleshooting I attempted I could not get the unit to reconnect to (or even recognize) the WiFi. After several calls to ChargePoint customer service (and appeasing them by following their non-sensical troubleshooting instructions) they agreed to send a replacement unit. The replacement arrived within a week or so. I noticed it was a previously returned unit (as it had scratches where it had previously been installed) and after installation the unit was dead on arrival and would not turn on. I contacted customer support again (again appeasing them by following their redundant troubleshooting steps) and they agreed that I should return the replacement and they would send another. I then reinstalled my original unit albeit without WiFi, so I could charge my car. Unfortunately, they closed the support ticket and reopened a new one. These tickets were not connected and so it was frustrating dealing with customer support having to explain the issues I was experiencing. After returning their unit to them, I was still hassled by emails for several weeks stating I needed to return the unit. Eventually, I had to explain to them that FedEx had delivered the unit and provided them the date of delivery and who had signed to accept the unit. This eventually stopped the emails. After waiting approximately 5 weeks and contacting customer support several times, they eventually sent me another replacement unit. After installation, this unit appeared to work fine. It started up without issues and connected to WiFi. I returned the original unit I purchased to them. Unfortunately, after several months now I still get hassled via email asking for me to return this unit. This is even after providing them the tracking information showing it had been delivered and who had signed for it. The replacement unit worked for approximately 6 weeks before disconnecting from WiFi as the original unit did. Frustrated with the experience of dealing with ChargePoint customer service, I resigned my self to using the Charger as a dumb charger (only being able to charge and not being able to monitor or control it over WiFi). However, after researching the issue on the internet forums it appears this is a very common issue with this product. I eventually found someone stating that by disconnecting the power for several days their unit would work again and reconnect to their WiFi. I decided to give this a try and viola! It worked again. There appears to be an obvious design flaw with this product - be it hardware or software, I am not sure. However, it appears that a simple reboot does not fix this issues with WiFi, but discharging the unit over an extended period of time does (sometimes). Currently my unit has dropped off WiFi and I cannot get it to reconnect. Therefore all features that require Wi-Fi (setting a charging schedule, changing charging amperage, notifications, etc.) do not work. Back to just being a dumb charger! It has been a frustrating experience working with this unit and with ChargePoint customer support. Therefore, I cannot recommend this product in favor of other EV charger on the market.

I’ve been very happy with the ChargePoint HomeFlex Level 2 charger. The installation was straightforward (with a qualified electrician), and once it was set up, it worked flawlessly. Charging is much faster than using a standard wall outlet, making it easy to keep my EV ready to go every day. The charger feels well-built, and the charging cable is durable while still being easy to handle. I also like the companion app, which makes it simple to monitor charging sessions, schedule charging during off-peak hours, and track energy usage. After using it regularly, it’s been reliable with no connection issues or interruptions. If you’re looking for a dependable Level 2 home charger with useful smart features and solid performance, I would definitely recommend the ChargePoint HomeFlex.

This is a great EV charger for level 2 home charging with the CCS plug. As of 2025, new cars will start using the NACS plug (Tesla). Most cars come with adapters to use either plug. This charger works flawlessly with either (NACS compatibility with your own adapter). The hardwired charger is the safest option, as long as you have at least a 6AWG wire connecting to a 60AMP breaker in your electrical panel. This lets you safely select 48AMPs of power, which works out to about 11kWh. This provides the best home charging experience in my opinion. Initial setup is easy in fast. However, wifi is required to complete installation. The charger only supports 2G wifi; it will see 5G wifi and connect to it, but give a cryptic error message and not finish setup. Plugging in is easy and the charge cable is long to reach inside or outside most garages. The cable is sturdy, though be careful not to damage it or drag it across the ground. The app integration works well, although it does not support multiple users in the home. Each person would have to install the app under one account (as of 2025). There are plenty of options to check charging status, and even stop charging remotely. We have the charger set up to not charge during peak hours, which our utility company charges triple the price. This schedule is easily set up in the app. Occasionally, the power ring of the charger will turn white. This means it’s not connected to wifi, or it’s not connected to the ChargePoint cloud service. When this happens, the charger will charge more slowly. I don’t like the idea that the charger requires a cloud connection to charge at full speed. Also, there’s no physical reboot button on the unit. Sometimes the white ring can be solved by turning the unit off and on. This requires you to go to the electrical panel and flip off the breaker for 1 minute. All-in-all, it’s a good and reliable charger, and some power companies offer rebates.

Vehicle: Mini Cooper SE PURCHASE The salesman at the dealership told us the mini comes with a level 1 charger, so I elected to buy this ChargePoint level 2 charger to upgrade our charging capabilities and have it ready by the time we drove the car home. The salesman was wrong, the car comes with a level 2 charger and a 115v adapter plug so you can use regular house current until you upgrade to a 230v outlet. Result, 500 bucks blown unnecessarily on the ChargePoint and shame on me for not doing more research myself. INSTALLATION I installed the ChargePoint myself using the hardwired option and the existing 230v outlet I have in the garage. ChargePoint uses two apps for the installation. The ChargePoint Installation app and the ChargePoint user app. The instructions do not clearly explain this nor when its time to transition from the installation app to the user app. This caused problems when I scanned a QR code with the wrong app! I had to call customer service for assistance and although they were friendly and tried to help, the call station was obviously outsourced, and the agent did not have the requisite training or language skills to be effective. I was able to gather enough that it was time for me to delete the installation app and switch to the user app for the next step. PERFORMANCE I do like the ChargePoint design, appearance and user interface. It all works well and the WiFi connectivity and synched charging programs with my power company are nice. SAVINGS Look for money back programs from your power company and vehicle manufacturer and enroll. For example, Xcel energy gives us $50/year for charging off peak (Optimize Your Charge program) and BMW's ChargeForward program pays us for reducing carbon emissions by charging off peak. The problem I am having now is Xcel energy is controlling my charging schedule through ChargePoint and BMW is controlling my car's built-in charging system through the ChargeForward program, resulting in frequent conflicts. One is OFF when the other is ON, causing periods of no charging and we sometimes don't have a full battery when it's time to leave in the morning. SUMMARY The ChargePoint is a great EV charging system as stated by numerous professional and consumer product reviews. The installation guidance is not well orchestrated and cumbersome. It's an easy installation if you know basic house wiring but ChargePoint obfuscates it with the installation app which shouldn't be necessary. And I didn't need to buy it because the car came with a level 2 charger and I could have enrolled in the power company's and manufacturer's money back charging programs without it. And good luck synchronizing your various charging incentives together so you have a full charge when it's time to leave in the morning! Update: I was able to synchronize Xcel energy’s “Optimize Your Charge (OYC)” and BMW’s ChargeForward program such that I get all the savings and have a full charge in the morning. Also, I could NOT have enrolled in the “Optimize Your Charge (OYC)” program with the charger that was included with the car. The program is only compatible with 2 specific chargers, (ChargePoint & Juice Box).

I currently lease a Kia EV6 GT and primarily charge for free at work. Lately our Level 2 chargers are occupied or we are being courteous and charging for only a few hours to allow others a chance to charge. These work chargers are also Chargepoint. I was already familiar with the brand and app when I decided I wanted this charger for my home use. After a lengthy electrical installation project (our garage and home did not have 200amp service and our garage is detached), we finally got this all setup and functioning in July 2024. The setup through the app was easy and quick. You will need to know what the amperage is of the breaker that powers this circuit is. In our case it was a 50 amp breaker so the charger maxes out at 40 amp (10% safety margin). I went with the hardwired version for a marginally better safety record/less point of failure. The unit itself is incredibly sturdy, well built. The charge cord is thick, basically commercial quality. Length is not an issue for our setup. What really sells this unit is the app. It is so easy to use and allows you to connect to your utility plan, in my case ComEd Hourly Pricing. Basically our price of electricity various based on market demand. Mostly always being cheapest during the early morning hours. The app seems to accurately capture the variable price and associated taxes/fees. It displays this in the screenshots shown with a cost for that session, how long it lasted, and how many kWs were added. Setting up the schedule is super simple and as long as you are plugged in, you can start at anytime via the app. I haven’t had a single issue with it. I did buy it on sale and recommend this unit wholeheartedly. It charges my EV6 at about 9.6kW at 40amp. About 32 miles per hour of range.

Nothing to complain. This is very well made, installation is straightforward and it does exactly what it is supposed to do. The reason I chose that specific one were twofolds: it looks good, and with the proper installation you can push it to 50 amps. Love it!

Cord is long and flexible even in -15C temperatures. The holster for the handle is sturdy and feels like it will last quite a while. The wifi failed to connect the first couple times trying to activate the thing, but it eventually worked. Seems to maintain a connection now, but wish it had stronger connectivity. App is good enough for what I need and contrary to some other reviews I saw, there is no longer a requirement to provide any payment info in order to register or use the home charger. I'm pretty happy with this thing.

Easy to install and works extremely well. Charges quickly.

Le chargeur fonctionne très bien mais l'application pourrait être meilleurs. Le principal problème c'est qu'on ne peut pas contrôler deux bornes avec le même compte ! Soit on se déconnecte de l'application et on ouvre un autre compte, soit on créé un compte sur un autre appareil. Le fil est juste assez long et reste flexible par temps froid. J'habite au Québec et nous n'avons eu aucun problème avec cette borne durant l'hiver. J'utilise tout de même une toile pour recouvrir le branchement à la voiture durant l'hiver. L'installation doit être faite par un électricien certifié.

Très bon choix