Chamberlain Wall Mount myQ Garage Door Opener, Battery Backup

It's been only a few days since I installed it but I'm at 5 stars right now. Only time will tell how well it holds up. Two major things to know judging by the comments I read before my purchase: 1) There are no install instructions in the box. But once you get this thing unpacked and download the free BILT app you'll never want to see another paper install manual again. The step by step 3D instructions on the app are the best assembly instructions you could ever ask for. Comprehension and install was a breeze. 2) For all you deep analytical types - it doesn't 'mount' on any surface. The entire weight of the unit is supported by the spring shaft itself. You just slide the opener onto the shaft toward the drum. After that there is a small bracket you attach to the unit with (2) supplied machine screws. Then you use (2) larger wood screws to fasten the unit to the stud that your garage door track is mounted on. This keeps the unit from moving to and fro when in operation. That's it. The rest is a cakewalk. When opening or closing you cannot really hear the motor running as the sound of the garage door itself moving up down is louder than the opener. All in all - quiet. Programming and adjustment is also a breeze. The included light is operated wirelessly by the wall controller. You can turn the light on and off manually but when you walk into your garage from the house the light automatically turns on which is a nice feature - and it will automatically turn off after 4 1/2 mins. After WiFi setup you can open and close your garage away from home using the MyQ app and you'll also be able to set up Amazon garage deliveries. I'm really enjoying our new opener. It works great and I highly recommend it!

The garage door opener that was original to our house when it was built back in 1984 FINALL bit the dust and knew I wanted a wall mounted one to replace it. I didn't have any particular brand loyalty when choosing one, I just needed on that was from Amazon (so I could use my cashback rewards points I've been saving up) and that could be delivered before the weekend. This one seemed to get good reviews, I liked that it had an app, included the sensors, all the wiring and had the deadbolt on the rail. I had my Dad help me put it up but I could have done it myself. Pretty straight forward and if you have basic tools, you can put this up yourself too. I've had it up for about 2 weeks now and I must say I've been super happy with it! It's so quiet. The app connects quickly and has worked every time. The only issue I had was the bolts that grab onto the spring rod thing from the motor kept backing out. I would crank them down then the next morning I would go open the garage door, and just the motor would spin, but it didn't actually raise the door. It turned out that somehow the bolts we're loosening, even though I really wrenched them down, so strange. I put some locktite on those bolts and let it dry overnight and it hasn't been an issue since. I can't speak to the longevity of this, but I don't see any reason why it wont last years and years. Very happy with it.

Best garage door opener I have ever had. It’s so quiet, you have to really listen to hear it. It’s also very very smooth going up and down. I’ve had chain and screw type, they are all noisy and clunky, this one just beats them all. I also love the cell phone app to operate it. The battery back is just a sweet option too.

Easy to install instructions were great. Could not get it to program. Tech-support was on the phone with me for an hour. They were wonderful still could not get it to work. They said send it back. Unit was defective. Ordered another one installed within an hour works great love the garage door opener would recommend it.

I only give this 4 stars as it doesn't come with an installation manual and it requires that you use the BILT App. I did look for instruction that I could print but was unable to do so. The BILT app requires an internet connection so I'm not sure what one might do if they live off the internet grid. The only issues I had installing it was that the end of my door's shaft was buggered up so I had to use my grinder wheel to smooth that out so that the coupler would fit. Then the Safety Sensor brackets would not snap over my tracks so I had to mount them to the wall that the track is mounted to. BILT tells you to refer to options in the installation manual -no manual was included, so I mounted to the wall. They lined up so I didn't have any other issues adjusting them. Another issue is that the Terms of Use and other conditions associated with the "myQ" app indicate that Chamberlain may in the future charge for use of the app! Just what we all need, another subscription! No thank you. This app is for the purpose of operating your opener remotely (as in another place entirely.) So, those are my only issues with this unit. Now for the good things: Probably the easiest installation for an opener as long as you have the clearances needed. You install the coupler to the unit, then slide it over your door's shaft, make some marks for the screws for the lower brace, drill some holes, tighten everything up and your done with that. The unit does not need to be flush with the wall. Its weight is mostly supported by the door's shaft and only braced on one side. Next you mount the control, which I put right below the unit -mainly because I didn't want to have run wiring any further. Then you mount the door lock -yes it comes with an automatic door lock. Then the sensors and then the remote light. Adjusting the UP & DOWN limits is easy. Even without printed instructions (my preference) the BILT app lets you go forward and backward as needed to accomplish each step. The most arduous task is running the wires for the sensors, control and lock. This unit includes a Battery backup so it will operate in a power outage. When your installation is complete and the battery has had enough time to charge, you should unplug the unit so that you can test the Battery operation. The remote light can be mounted anywhere within 6 feet or so of an outlet and there is a motion sensor that turns it on even when the door opener is not running. This unit is very quiet for an opener. It has some features like auto closing that can be programmed or not used at all. There are too many options for the various features to mention in my review. If you can deal with using the BILT app I do recommend this opener. Pictures: 1-showing coupler that connects to unit and shaft. 2- Showing unit with cover open. 3- showing control box mounted below unit. 4- showing auto lock. 5- showing safety sensor on left side. 6- showing inside of control box. 7- LED remote light

I needed more over head space so I was looked into a side mount garage door opener. I talked to a local garage door repair service and they quoted me $1900 for a liftmaster. They said a liftmaster was a must because I had a wooden custom garage door and it was too heavy for a chamberlain. It is 16’x7’. Curious that they recommend liftmaster and the only place to get liftmaster is from them. The chamberlain website says it can lift 850lbs. I went for it and self installed the chamberlain. It’s very powerful and actually lifts the door much faster than my older chain type. Pros: Powerful, quiet and gives much more room overhead. Comes bundled with battery backup, remote control, smart WiFi light and door lock. All those are extras with the liftmaster. Cons: Older houses are set up for traditional openers. That means having to extent wires from where the old opener was to the new opener at the door. Also will need an outlet near the door.

This was incredibly easy to set up. I’m a fairly handy girl, and I would say that it took me about an hour. Most of that was securing the wires along the wall as perfectly as humanly possible and adding some blocking to secure the opener to. The technical part took about 10 seconds, then almost a minute of my phone just sitting in the garage while it talked to the opener. It does not get easier. I am so happy with how quiet it is as well as how open my garage has become. I was able to remove this awful 1x4 clusterf… that held up my old opener. For me, it was absolutely worth the added cost. It has been about 3 months and I absolutely still recommend it. (Knock on wood)

No legitimate customer service or produce support. None. Installed the garage door opener (on the wall model). Could not program it due to a code flashing, so it never operated. Tried the support website which was clunky and mixed my opener up along with chain and belt drive overhead models in troubleshooting questions that didn't apply. "Chat" was a bot with the same outcome. Called customer support. Got a very loud call center (or family home) with agents who spoke heavily accented English and who didn't know ANYTHING about the opener, merely matched trouble codes with their fault chart and troubleshooting process (which was unhelpful) and couldn't answer a question about it. Finally she deduced the fault required a new logic board because my unit doesn't come with or require a cable tensioner, but the fault was "no cable tensioner signal found". The new logic board arrived after a week and a half and I installed it and started to program it. On the second step, adjusting the door travel, the opener made a clicking/shuddering sound like a clutch slipping and the door wouldn't move. On the next 2 calls the agent just "went away" (one in mid sentence) with an open phone line which I hung up after many "hellos" over 10 minutes. On my 5th call I asked to speak to a supervisor and the nice agent put in the request. After 20 minutes on the line the agent said the supervisor hadn't responded. He took my number for a call back. That was 30 minutes ago. Can't complete the programing until the reason the mechanics of raising the door work. But the agents can't comprehend that... it's not on the fault codes/troubleshooting chart, I guess. I would uninstall it and sent it back but it's past the less than a month that Amazon would allow it. I am an aeronautical engineer with experience and skill in flight test and troubleshooting mechanical, electrical and software issues. In a second career I consulted to organizations including some call centers. The Chamberlain "support" organization is ill conceived, poorly organized and has had abysmal performance in supporting me with my issues. And is not responsive to its own failure *** UPDATE: in the Chamberlain Product Support phone system I finally selected the prompt for "contractors" instead of "homeowners". I got to talk with Tyler who quickly captured my situation and from my description of the lated problem with the opener, AFTER I had installed the new control board, said "you need a new opener." He took my information, said I didn’t have to worry about shipping the bad one back, and that was it. It took almost 3 weeks but the complete opener and accessories arrived, I installed and tested it and it works great. The moral of this story is you have to pretend to ne someone who knows what you are talking about to get to speak with someone who knows what HE'S talking about. I know: that seems backwards for any true support, but that's the way Chamberlain has designed it.

Funcional y muy buena calidad