How can I troubleshoot if my dual monitors cannot achieve 4K@60Hz simultaneously?

This might be due to the bandwidth limitation of the laptop. You can take the following steps 1). Ensure that your laptops supports DP 1.4 first. 2). Lower your monitor's resolution or refresh rate. 3). Replace another high standard HDMI cable.

What can I do if my monitor cannot reach 8K@30Hz?

1). Ensure that the monitor is connected to HDMI2 port alone. 2). Check if your laptop supports both DP1.4 and DSC compression. If only DP1.4 is supported while DSC compression is not, it can only reach 4K@60Hz at max.

When HDMI2 connected, why does the laptop freeze when the resolution is adjusted to 8K@30Hz and HDR is turned on?

This is related to the memory of the graphics card. Generally, it is not recommended to enable HDR at 8K@30Hz. In addition, if there is a freeze at 4K@60Hz, please also turn off HDR .

When I connect to 2 monitors with Mac, why do both monitors show the same image?

When Mac is connected to dual monitor devices, the docking station can only support extending one display, and another display can only copy the display you extended, which means it only supports AAA or ABB

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UGREEN USB C Docking Station 10-in-1, Dual HDMI 4K@60Hz, Single 8K@30Hz

Product ID: 567520176

Details

Brand
UGREEN
Colour
2 HDMI+SD/TF
Hardware interface
Ethernet HDMI
Total USB ports
5

⚡100W Power Delivery fast charging

🔌10-in-1 versatile connectivity

🖥️Dual HDMI 4K@60Hz + single 8K@30Hz

€ 86.21

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Sold byAmazon SlovakiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🚀 Elevate Your Desk Game with 10-in-1 Power & Precision

POWER THROUGH YOUR DAY - 85W USB-C pass-through charging keeps your laptop energized while powering all connected devices simultaneously.
ALL IN ONE HUB FOR EVERY DEVICE - 10 ports including USB-C, USB-A, SD/MicroSD, Ethernet, and dual HDMI to power your professional setup effortlessly.
EXPAND YOUR WORKSPACE SEAMLESSLY - Connect dual 4K monitors or a stunning 8K display for ultimate multitasking and immersive visuals.
BLAZING FAST DATA NETWORK SPEEDS - Transfer files at up to 5Gbps and enjoy ultra-reliable 1Gbps Ethernet for lag-free streaming and downloads.
PREMIUM BUILD WITH HEAT DISSIPATION - Sleek aluminum design disperses heat efficiently, ensuring durability and consistent performance under heavy use.

The UGREEN USB C Docking Station 10-in-1 transforms your laptop’s USB-C port into a powerhouse hub featuring dual HDMI outputs supporting 4K@60Hz or a single 8K@30Hz display, five USB ports, ultra-fast 1Gbps Ethernet, SD/MicroSD card readers, and 100W power delivery. Compatible with top-tier laptops and tablets, it’s engineered with premium aluminum for heat management and backed by a 24-month warranty, making it the ultimate productivity upgrade for professionals craving seamless multi-device connectivity.

Specifications

ASIN	B0BXDQS4BD
Best Sellers Rank	#176 in Computers ( See Top 100 in Computers ) #1 in Laptop Docking Stations #6 in USB Hubs
Brand	UGREEN
Color	2 HDMI+SD/TF /Rj45
Compatible Devices	MacBook Pro, Air M2 M1, iMac, Dell XPS 17/15, Surface Pro 9/8, Go, iPad Pro/iPad Air, mini 2021, Galaxy Tab S9/S9+/S9 Ultra/S8, plus various other Windows and Chrome OS devices.
Country of Origin	China
Customer Reviews	4.4 4.4 out of 5 stars (3,711)
Global Trade Identification Number	06941876215348
Hardware Interface	Ethernet, HDMI, MicroSD, USB, USB Type C
Item Dimensions L x W x H	23L x 13W x 2.5H centimeters
Item Weight	100 Grams
Manufacturer	Ugreen Group Limited
Mfr Part Number	15534
Model Number	15534
Number of Items	1
Number of Packs	1
Number of Ports	10
Total Number of HDMI Ports	2
Total Usb Ports	5
Unit Count	1 Count
Warranty Description	All UGREEN Products are covered with the 24-month Warranty and 24-hour customer service.
Wattage	100 watts

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

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€ 86.21

Duties & taxes included

In stock

Sold byAmazon SlovakiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Slovakia.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Meera L.

Smooth transaction and product arrived in perfect condition.

3 weeks ago

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

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