eufy Security Indoor Cam S350, Dual Cameras, 4K UHD Resolution Security Camera with 8× Zoom and 360° PTZ, Human/Pet AI, Ideal for Baby Monitor/Pet Camera/Home Security, Dual-Band Wi-Fi 6, Plug in

Very excellent and reliable and in accordance with the specifications

good cam, nice resolution

Dear Eufy Support Team, I am writing to report a critical issue that began immediately after the automatic app update from the App Store for the Eufy Security Indoor Cam S350. The camera was functioning perfectly before the update, but the following issues appeared right after installing the latest version: 1. Push Notifications Stopped Working • Continuous push notifications no longer function. • Alerts are delayed or do not arrive at all. • The option for “Rich Notifications” disappeared entirely from the camera’s notification settings. 2. Motion Alerts Not Triggering Properly • The camera detects and records motion events, but no notifications are sent to the device. • This issue occurs consistently after the auto-update. 3. App / Firmware Setting Changes • Notification settings changed automatically after the update. • Several notification options disappeared from the interface. • Rebooting the camera or reinstalling the app did not fix the problem. 4. Troubleshooting Attempts (No Improvement) I have already tried the following steps with no success: • Rebooting the Indoor Cam S350 • Reinstalling the Eufy Security app • Resetting notification settings • Removing and re-adding the camera • Resetting notification permissions on iPhone • Verifying Wi-Fi connection stability • Reconfiguring motion detection and activity zones None of these attempts restored the previous notification behavior. 5. Request for Support Because the issue started only after the automatic update, it strongly appears to be a firmware or app-side bug affecting notification delivery and camera communication. I kindly request: • Confirmation whether this issue is known for the latest app/firmware version • A hotfix or beta firmware to restore normal notifications • Any additional steps that may temporarily resolve the issue • An estimated timeline for an official fix This issue impacts the essential security functions of the Indoor Cam S350 and requires urgent attention. Camera Model: Eufy Security Indoor Cam S350 App Version: (add version if needed) Device: iPhone iOS Version: (e.g., iOS 18.7.2) Thank you for your prompt support. I look forward to your urgent response. Best regards,

Great camera - does exactly what it says it does - easy to install with the EUFY app

Nice

Been using it for couple of days. Extremely happy excellent product for those who have kids and nannies or pets AI tracking is wonderful.

Worst customer service. My camera stopped working after less than a year from purchase. Been struggling with customer service for 10 days and still they cannot justify why they need to pick up and provide only a refurbished product after 7 days

Not a bad camera and has a lot of features but to rotation is slow that makes it useless for me as a security camera unless it is in a fixed position

Alright, so I picked up the Eufy S350 recently, and I have to say—this thing is an absolute gem. I’ve tried a fair few security cameras before, but this one stands out for a few key reasons. First off, it actually works behind a window, which is a massive win for me. I’ve got streetlights outside, and rather than relying on infrared (which can reflect off glass and mess up night vision), I just use the ambient light to keep an eye on my car. The motion detection is surprisingly smart—it picks up people and vehicles with great accuracy, even at a distance, without needing the IR setting. What really makes this camera a winner is how customizable the motion detection is. I’ve set it to monitor people coming into my driveway while ignoring passing cars, which means I don’t get flooded with pointless alerts. Plus, it doesn’t get triggered by bushes swaying in the wind, so no more annoying false alarms. Then there’s the 360-degree rotation—such a simple feature, but it makes a world of difference. At night, I can quickly pan the camera to check on my dog, take a look down the hallway, and then swivel it back to keep an eye on my car. It’s like having a remote-controlled security guard. Another neat feature is the snooze function. If I need to disable alerts for a short period (say, half an hour or an hour), I can just put the camera to sleep instead of completely turning it off and forgetting to turn it back on—something I’ve been guilty of with other brands. Honestly, with all these features—and especially with the current discount—the Eufy S350 is an easy five-star buy. It’s reliable, customizable, and well worth the investment.

il est très difficile de comprendre le fonctionnement diverses fonctionnalités fonctionnent puis ne fonctionnent plus l'intégration avec Homey pro est BUGGEE (c'est mon critère majeur) le support est désolant uniquement en anglais sans faire d'effort de traduction fournissseur à oublier (c'est mon cas)

Really good camera for the home. Really recommend this

رائعه و جودة عالية بها خاصية التتبع لاي شي متحرك او تعريف شي مخصص لمراقبته وبها خاصية الاستماع و التحدث و تقبل ميموري كارد و اذا اردت استخدام التخزين السحابي يوجد اشتراك مجاني لمدة ٣٠ يوم فقط و بعد ذلك هنا خيارين اما دفع شهري او سنوي

Great product, the entire eufy suite is amazing