Neostar Electronics Neostar Perma-Therm 5 Litres Hot Water Dispenser Urn

So far it is great, received it early today. I opened the box and the first thing I saw was the Instruction Manual for the 3.5 litre model. I ordered the 5Lt so of course my first thought was that things were not looking good. It did however state 5Ltr model on the box. Happily it WAS the 5Ltr model inside, it appears that the one manual is used for both models. Unusually for these things the Instruction Manual is clearly written, even I could follow it. It is basic and very small print and small diagrams but it shows all that I needed to know. Someone said it takes thirty minutes to boil for the first time, but they all take about that long for the first boil. The writer stated that people would have to wait for their first cuppa in the morning however the Perma Therm has a timer, not all of them do. So I intend to time it to switch on again half an hour before I expect to get up in the morning. The timer is in increments of one hour up to twenty four hours. Not all these types of boilers have a timer. I have it sitting underneath a wall cupboard because the lid only needs to be raised when being re filled and it is light enough to slide forward to fill and then slide back again. I replaced a Hot-Cup water heater with this and it looks as though there is more room on the work surface than before, probably because it fits under the wall cupboard which the Hot-cup did not because of the constant need to re-fill with the need to lift the lid of the HCup. The water really does keep its temperature but I'll edit this after a day of two of use to keep potential buyers informed. It heats up to 100 degrees which is what I have set it to. EDIT.......... I'm very pleased with this machine. It first heats to 100 degrees then settles to 95/97. Temperature for sterilize is 82C - 88C so no worries about the water not being hot enough. I tend to forget to press the UNLOCK before pressing to dispense but that is a great safety feature, that way no one presses dispense in error and scalds themselves. The timer worked and I woke up to water at a temperature ready to make tea this morning. I always use leaf tea and it makes that fine - plus instant coffee and hot chocolate. It is very light when almost empty as I found when I decided to empty that last few cups of hot water and re-fill. The lid is rather floppy and slightly cumbersome when emptying the Neostar Perma but not really a problem.

we have two smaller 2.5L ones of these we use in smaller meeting rooms and finally the big old boiler in the large meeting room finally gave up the ghost. I was straight on to amazon to find this beast. I saved the company over 150 quid by buying from Amazon compared to the large catering company we use for groceries. This product is quiet, fast, easy to use and safe to carry around when full. I love the way you can choose the different temperatures and the 3 ways to dispense the water. The display is nice and clear, the LED lights easily show the level of the water and in general is a very well made piece of equipment. we have had the 2 smaller ones of these for 18 months and they look as good as new and had no problems whatsoever. I can't recommend these enough.

Hot water on tap, this is ideal for making tea or coffee, we buy an American dried potato which requires hot water, also gravy powder and anything else that hot water is needed for, It keeps water at a constant temperature, you can choose from a few preset temperature options. This is cheaper to run as it does not boil from cold unlike a normal kettle, except when refilled (which is once a day normally for us) I would not be without this product as it is so convenient. P.S Have had this for sometime now and i am still impressed with it, Just one small niggle, cleaning and rinsing out can be awkward, and if you are not careful you could splash yourself with hot water after using a descaling solution, Apart from that a great asset to the kitchen.

Been using the 5Litre Perm Therm (PT) for 1 month now, home use only, 2 retired people with numerous family & friends dropping in, and finding it Really Useful. With family in and out of the house, they can get a coffee/Tea quickly and easily. No fussing around, re-filling the water filter jug, then re-filling the very noisy kettle.... numerous times a day. We find the taste is Exactly the same as from the kettle. Some people have mentioned an odd taste, but as we live in a reasonably hard water area we always filter all our water, which I would recommend with the PT. I would have given 5 stars, but for 2 small things. The product looks good, but is rather less robust than expected. And, Every time you turn the PT Off, the next time you turn On, it automatically defaults to 85 degrees. In my opinion, 85 deg's definitely isn't hot enough. It's easy to re set to 98 degrees, but then you have to wait for it to heat up. Mine is on 98 deg's All the time, and is SO quiet throughout the day. (I Don't turn the machine off unless I'm cleaning it) Before going to bed, I simply programme the timer FIRST, then wait a few seconds until it has gone into Sleep Mode, Then, I re-fill the PT with filtered water. In the morning the water is hot 96-98 degrees, and ready for the start of the day. I would suggest checking the dimensions of the different size P.Therms carefully first, against your kitchen cupboard heights and available surface area, thinking about where you ideally would want to place it. My 5litre PT won't go under a unit, however, it sits reasonably comfortably where the kettle used to be. I can't comment on electricity consumption, but I'm convinced it HAS to be much better than continually boiling a kettle. Final comments, So far so good, and I wouldn't want to go back to using a kettle. Product arrived on time. I hope this is helpful.

I have had one of these water boilers before not this specific make but I loved my last one and can’t ever see me using a normal kettle again. This time I opted for a larger size and this is perfect, once it’s boiled there is no wait for multiple cups of tea/coffee , and because of the size you aren’t constantly having to fill it and wait for the boil. Very odd taste in the water at first this does disappear once you use descaler a few times but that is the only downside to this, it’s also good if you need a pot of boiling water for like pasta or veg and cuts down the waiting time when cooking. This is amazing if you have children you want to teach how to make tea but worry about them struggling with a kettle as no lifting is needed just push a button and it dispenses safely over the years I’ve used these both my children are able to make hot drinks safely from the age of about 9 upwards but that’s obviously a parents judgement call. This would also be great for anyone who is less mobile regarding lifting standard kettles, elderly or those with mobility issues, definitely a safer option

Husband disabled and I'm his carer. I bought this after very good reviews and the reasons for purchase. I was forever putting the kettle on and finding not quite enough water for two cups And so the kettle went on again for the sake of a half cup. To try and remedy this, I was boiling enough for three cups but only using two cups worth. What a waste I read the instructions and was very impressed. I tend to use the unlock and dispense method. I used it to dispense very hot water onto frozen peas. I melted jelly with a quarter pint of water. Amazing. No more constant kettle filling. But. The very best thing ever is coming downstairs to instant water for my coffee. I fill it at night using my now redundant kettle rather than a jug and set it. I wish I had bought this ages ago. I always said I wished I had an everlasting kettle and now I have .

I recently bought the 5 litre model. I have had another brand, a Japanese model, for some time. That one holds only 2 litre. The instruction book covers both the 3.5 and 5 litre models. I have nothing but praise for this device. Whilst it does take a bit of time to bring 5 litres of water to the boil, it is a bit of water. Either adjust your time accordingly, or fill it the night before and set the timer for ½ hour before you need the water the next morning. The boiler brings the water to 100° then falls back to 85° which is a good temperature for green tea, dry soups and the like. I recommend 98° for black tea and instant coffee. At the end of the day karma pour out any unused water. I suggest you remove the lid. My Japanese brand only has an electric pump. This one also has a micro-switch behind the spout. Depress the switch with the rim of your cup and the electric pump is activated. It also has a manual pump. Switch from off to on at the centre of the lid and push down to pump water; no electricity required. The 'barber pole' water level indicator is very easy to read. I suggest you empty it each night. Fresh water tastes best and this practise extends the life of the unit. I am going to buy two more.

Its been a year we have been using it. Like: Very easy to use, much better than kettle as we can have hot water throughout the day without waiting. Dislike: done. Just that it is hard water in our area so we try to descale it weekly and it still looks like new inside after one year. And you can't have hot water as quick as kettle because this is a 5 L boiler and it takes sometime to heat it up, but once it's done, you dont have to reboil it (unless you want higher than 85C which is the default keep warm temperature, but you can change it to higher one)