ABNOBA PET STOREAlpha Dog 5 x 20ml Sterile Syringes to fit our PURPLE (Nutrisafe) feeding Tubes (Screw Fit) - Large & Extra Large Breed Puppies (Replacment/Spare Nutrisafe)

Initially I ordered a complete tube feeding set for a newborn puppy with a cleft palate, unable to latch onto Mum. I was reasonably happy with it to start with, good quality and easy to use. As the puppy grew I ordered replacement, larger syringes, they duly arrived and all was well until I needed more syringes. I placed a repeat order for exactly the same as I’d previously had, but when I opened one to use it found it had a completely different tip and didn’t fit on the feeding tube I’d purchased. I contacted the company to request a return and received a very short reply stating I could return the items as long as they were still in their original packaging. Well obviously one of the syringes had been opened as I had tried to use it. There was also no return label supplied or any offer to pay return postage even though they sent the wrong item. So I was left out of pocket, having to either pay for an item I couldnt use, or pay to send it back. Meanwhile I was also now left with a feeding tube system that I couldn’t use either as I had no syringes to fit it, and scrambling around in a panic to find an alternative solution to enable me to keep my puppy alive! Not impressed!!!

thanks for the order just what i wanted.