The pad keeps coming off when mop inserted into bucket, why it doesn't work?

NOTE! Please have a look on below instruction about how to attach pad, the three tabs-slots must be matched together, and ensure the pad firmly stuck on mop-head, so that avoid this problem!

Why the lid come off when bucket lifted?

It seems that there are two handles, but the larger one is the real lift-handle, the thinner one which printed LOCK is actually a lock that lock lid in the bucket. So just use the lift-handle to move the bucket so that the top lid won't come off!

What can I do if any accessories(including mop handle or cleaning cloth or mop-head) missed or broken?

JUST Message us if ANY issues occur! We're focus on customers' use-experience and provide long-term service for all of our products! Be free to tell us what's wrong or what you need through Your Order or go to our JOYMOOP storefront to ask us!

"Dirty" water flows into "Clean" water? —— Nope, the bucket only designs to separate "WASH" and "DRY" function!

The design that the squeezed water goes back to the "WASH" side for two reasons: 1) Keep the DRY side empty to squeeze water properly; 2) Maintain the water level in WASH side for continuous times use until customers want get the water changed.

The mop-head is difficult to go inside into bucket, why?

Fill water into WASH chamber and wet the mop firstly! The dry mop is certainly hard to insert. And it happens normally at first few times uses, please push down in some strength at beginning, also tilting mop at some angles maybe helpful.

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JOYMOOP Mop and Bucket Set with Wringer, Flat Mops for Floor Cleaning, Wall Mop Cleaner with Long Handle, Hardwood Floor Mop with 4 Microfiber Pads

Product ID: 620746135

Details

Colour
White
Handle material
Stainless
Handle type
Metal
Head material
Microfiber
Material
Polypropylene

🌀360° swivel head for ultimate maneuverability

💧6.5L large capacity bucket for fewer refills

📏60-inch extendable stainless steel handle for hard-to-reach spots

€ 130.64

Duties & taxes included

In stock

Sold byAmazon SlovakiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Slovakia.

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Description

✨ Elevate your cleaning game with JOYMOOP—where efficiency meets effortless shine! 🧼

DEEP CLEAN SCRAPER TECH - Built-in scraper removes hair and grime from pads, keeping your mop fresh and ready.
HANDS FREE WRINGING MAGIC - Effortlessly control mop moisture without touching dirty water—clean smarter, not harder.
REACH EVERY NOOK CRANNY - Extendable handle plus 360° swivel head means no corner or high wall is out of reach.
COMPACT CLUTTER FREE STORAGE - Space-saving design fits neatly into itself—perfect for stylish, organized homes.
PREMIUM REUSABLE MICROFIBER PADS - Four machine-washable pads deliver streak-free shine and long-lasting durability.

The JOYMOOP Mop and Bucket Set combines a 6.5L large capacity bucket with a 360° swivel flat mop head and a 60-inch extendable stainless steel handle, delivering hands-free wringing and deep cleaning with built-in scraper technology. Equipped with four machine-washable microfiber pads, it’s designed for versatile use on all hard floors while offering compact storage for modern living spaces.

Specifications

ASIN	B0CFDRFJF1
Additional Features	360° swivel, maneuverability
Best Sellers Rank	#1,090 in Home ( See Top 100 in Home ) #11 in Household Mops & Bucket Sets
Brand Name	JOYMOOP
Color	White
Colour	White
Country of Publication	China
Customer Reviews	4.3 out of 5 stars 6,749 Reviews
Handle Material	Stainless Steel
Handle Type	Metal
Handle material	Stainless Steel
Handle type	Metal
Head Material	Microfiber
Head material	Microfiber
Included Components	1 Bucket, 1 Instruction Manual, 1 Mop-head with 1 Pad, 3 Extra Pads, 5 Mop Handle Rods
Included components	1 Bucket, 1 Instruction Manual, 1 Mop-head with 1 Pad, 3 Extra Pads, 5 Mop Handle Rods
Item Type Name	Cleaning Tool
Item Weight	4.05 Pounds
Manufacturer	Jianmei
Manufacturer Part Number	24-D-4GB-JM
Material	Polypropylene
Material Type	Polypropylene
Model Number	Bucket#2124
Set Name	JOYMOOP Mop and Bucket Set
Unit Count	1.0 Count
Volume	6.5 Liters

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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Perfect platform for hard-to-find items. Delivery was prompt.

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€ 130.64

Duties & taxes included

In stock

Sold byAmazon SlovakiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Slovakia.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

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