Cuddeback CuddeLink 2+1 Cellular Starter Kit, IR AT&T & Verizon

I’ve used a lot cell cams over the years. These are not like those!! If you see them up right, they are excellent cams. I have mine spaces over 30 acres and have excellent signal quality. One simple cell bill (optional) for multiple units. Build quality is great and Cuddeback has been excellent at answering my questions to make sure I had a quality deployment. I have removed all my other rail cams and continue to increase the Cuddelink footprint. I highly recommend to anyone that is looking to spread cams around their property.

Have on 160 acres that family hunts on. Cameras work well. Only time will tell how durable they are. Like I can add up to 24 cameras and only have one cellular bill.

After doing some lengthy research on cellular trail cameras, I landed on trying the Cuddeback brand. Having some acreage and juggling multiple cameras with multiple cellular photo plans, this solution of a single cellular plan and ability to run up to 24 cameras was very attractive. Cameras seem well built overall and the menu navigation is easy enough. That's about the only positives I can state. The negatives - Customer Service was terrible. Support replies seemed to be very short in steps and reasoning and it took multiple emails to get a straight answer. It was almost like they were being graded on how quick they could reply to a question with as little information as possible. Multiple times they referenced a setting that my camera package didn't even have. Photo Trigger - For transparency, I only set up one camera for testing as I didn't want to mess with multiple for each change I was needing to make. I set it up approximately 30 ft from a feeder. I went days without it triggering from wildlife. I could walk by the feeder, during the day, and get it to trigger. That was the only testing photos I could get. While I don't know if I got deer during the day, I know they were there at night due to the amount of feed that was gone. For the test photos that it did take, quality was just "meh" for me. Sadly, I'm returning this item and the search continues.

I have a property with sketchy service except for one area. I bought these cameras hoping that they would work in other areas of the property with no service and they did! The only down side is that the picture takes a little while before I get it, anywhere between a 10 and 30 minute delay. However, I am getting pictures sent to me in areas where I have no reception, so I will take that all day long!

This makes a total of 6 camers and they take fantastic photos. I have actually caught perfect photos of birds in flight deer and much more wildlife. I have even captured squirrels jumping in flight and flying squirrels at night. Outstanding camers!

Missing sim card

Cuddeback has always stood for quality in outdoor cameras. I was very disappointed in the documentation and set up. The manuals that came with the camera appeared to cover products that weren’t in the box. The set up procedure in the manual did not match the icons on the cameras. The website requires email authentication which never arrived nor did the icon required to send the link ever pop up in the set up. The cameras are extremely complex and the manuals don’t make things any better.

The cameras are heavy and seem to be built well. I have one at my gate and one on my drinker that gets hit hard and emptied by elk. They constantly miss taking pictures and when they do, it takes a long time to be sent to the home unit. I recently purchased a competitor’s camera and set side by side. The competition’s camera sends the picture in a minute after the trigger and the cuddleback when it takes a picture takes hours to send the pictures. Batteries last 3-4 months only. 02/26 I recently changed the batteries and the app kicked me off and now I can’t get back in. Called customer service for app support, and they could not get me back in. Now it’s been days.