ULTRALOQ Latch 5 Smart Lock - Built-in WiFi Smart Fingerprint Door Lock - Biometric Keyless Entry Door Lock with App - Digital Keypad Door Handle Lock - Smart Locks for Front Door - App Remote Control

I have been a Ultraloq customer for over eight years now and counting. The first Ultraq lasted eight years with no problem up until last September 2025. I decided to buy this one because I believe the other is old and out dated. I received the new Ultraloq latch 5 and installed it. It struggled to connect with my wifi 2.4GH right from the get go. I finally got it working, but the 0 started acting up, then all other characters started acting up as well. I contacted Ultraloq customer service via email, they responded quickly. After few troubleshooting, they decided to ship a new replacement witch took only four days to arrive. The replacement is installed and running good. We are all happy with Ultraloq products. The app works flawlessly. Highly recommended.

Great product. Easy to setup using existing standard door knob. We used it for our garage doorway to add some security if we leave the garage roller door open. Quick and easy to use. Would definitely buy again.

This is a recent but well researched buy. It has great lock features and options. I'd give it an extra 100% if it was NFC enabled. It is easy with the instructions to fit it yourself. However, the internal latch was too short with the dimensions in my door and I had to hire a locksmith to adjust the hole size and fit it because I didn't have the tools to adjust it myself. I have a house guest and it was easy to add her to the security amd she was able to choose her own passcode. There's an enter key on the last row, it needs to be hit to accept a pass code. No issues with fingerprint so far. Two per person is allowed. The lock feature on the app isn't useful, the lock cant be opened from the outside without a code or fingerprint.

Mechanical locking mechanism is not working on day 1 and has stuck my door locked. Even after removing both front and back electronic components the mechanism is jammed locked. May end up having to break down the door to get it open.

Sheesh what a pain in the butt this was to install. Not the mechanical part - that was as easy as anything like this can be. This is a pretty sturdy (but mot as sturdy as the older, not as "smart" model it replaced) lock that I used for entry to a server room in a commercial building. The app pairing and WiFi setup was insanely frustrating. I mean REALLY bad. It took an hour and a half or more to get this thing to the point where I could start adding users. The bluetooth pairing and discovery process failed at least a dozen times. It timed out so quickly that I had to start over several times. Once past that, I could not get it to connect to WiFi - it took another 8 or 10 attempts and I even had to verify that my APs were allowing 2.4Ghz connections since the app and instructions mention that about a million times - it doesn't support 5Ghz WiFi. But changing nothing, it finally decided to connect to WiFi (door is about 12 feet from an AP, BTW, so was not a signal strength issue). So it was hard enough to get going that I can't recommend it, but it was the only thing on Amazon that didn't seem like a total piece of junk except for the Schlage which had terrible reviews. Oh and as for ergonomics - why the hell would you put the fingerprint reader so close to the handle? I also found that you have to tap/smack the keypad area multiple times to get the think to wake up to allow for a PIN entry. The backup keyway is in a horrible spot too - just like the old model. Not happy so far. Note that these things EAT batteries, so you will be replacing them a lot. I'd suggest rechargeable Li-Ion or Eneloop Pros