HOW DO I REQUEST AN ENGRAVED PLATE FOR MY TROPHY?

Click on DECADE AWARDS in any of our listings and click ASK QUESTION. An Amazon Assistant Chat will open. In CHAT; Click ITEM FOR SALE; Click SOMETHING ELSE; Click OTHER to send us your plate information.

WHAT INFORMATION IS NEEDED FOR A REQUESTED ENGRAVED PLATE?

Send your name, order #, address, and engraving information. 1 Engraved plate per trophy. Once information is received, we will confirm via Amazon's message system. Your engraving will be seen as written but the Chat will not show hard returns.

HOW LONG DOES IT TAKE TO RECEIVE THE ENGRAVED PLATE IN THE MAIL ONCE REQUESTED?

Plates are made & shipped the next business day. Expect 3-7 business days for US Mail delivery. They have adhesive backings for easy trophy attachment & a removable protective mask. If not received, let us know after 8 business days for replacement.

HOW DO I ORDER A TROPHY WITH THE ENGRAVED PLATE ATTACHED?

Look for our CUSTOMIZE NOW listings on Amazon OR click the trophy option below that does shows YES for "Customize Now". These trophies will come with the engraved plate attached as you add the engraving information in your order.

IS SHIPPING INCLUDED?

YES, All of our trophies include ground shipping. Prime orders have faster shipping but do not include the engraved plate. You will need to request that from us in Amazon's Messaging system and that plate will be sent via the US Mail separately.

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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.