Question 1

Where can i buy replacement nozzles?

Accepted Answer

Hi there,
Here is the link of the replacement tips:
https://www.amazon.com/dp/B0BRY5L3FF?ref=myi_title_dp

If you need to know more information about water dential pik, welcome to contact us via this way :
- "Your Account"> "Your Orders " > Find your order and click on "Contact Seller
We will try our best to solve the issue.
Bitvae

Question 2

Where can I buy replacement nozzles for this water flosser?

Accepted Answer

Hi there,
You can buy replacement nozzles for the water pik directly from this link :
https://www.amazon.com/dp/B0BRY5L3FF?ref=myi_title_dp
Bitvae

Question 3

How do I stop the water coming out the three holes on the back?  Water goes everywhere!

Accepted Answer

Hi there,  The small hole at the back of the water flosser is designed to act as a drain. This hole prevents the body of the floss from getting wet with water and it can improve the life of the water floss.
  When the nozzle is not fully inserted into the hole at the top of the handle, water will spray through the small holes. Always make sure that the nozzle is installed correctly.
If you have any other questions or need additional assistance with your water flosser you can contact us as follows:
- On Amazon, go to "Your account" > "Your orders" > Find your order and click "Get product support"

We will do our best to solve this problem as soon as possible.
Bitvae Support Team

Question 4

Why is it so hard to contact bitvae about product lost?

Accepted Answer

Hi here,
We will respond to customer contacts within 24 hours.
We provide a 12-month warranty on the water flosser and you can contact us in any of these ways:
-Via email to support@bitvae.com 
- On Amazon, go to "Your account" > "Your orders" > Find your order and click "Get product support"

We will do our best to solve this problem as soon as possible.
Bitvae Support Team

ASIN	B0B1M7LQ6G
Additional Features	Large Capacity Water Reservoir, 3 Modes, 40-Day Battery Life, Multiple Tips, IPX7 Waterproof
Best Sellers Rank	#10,556 in Health & Household ( See Top 100 in Health & Household ) #33 in Power Dental Flossers
Brand	Bitvae
Brand Name	Bitvae
Color	Pink
Customer Reviews	4.4 out of 5 stars 23,363 Reviews
Manufacturer	Bitvae
Manufacturer Part Number	AFQ98826
Manufacturer Warranty Description	2 Years
Material Type	Waterproof plastic or synthetic material
Model Name	bitvae_cordless_c2_c2
Model Number	C5
Power Source	Battery Powered
Product Benefits	Gum Health
Recommended Uses For Product	Indoor
Special Feature	Large Capacity Water Reservoir, 3 Modes, 40-Day Battery Life, Multiple Tips, IPX7 Waterproof
Specification Met	CE, FCC, FDA, PSE
Tank Volume	260 ml
Target Use Body Part	Teeth
UPC	632138419050
Unit Count	1 Count

Bitvae Water Dental Flosser Teeth Picks, Cordless Portable Oral Irrigator, Powerful and Rechargeable Oral Irrigator, Brace Care, IPX7 Waterproof Water Dental Picks for Cleaning, Quartz Pink

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