Neakasa M1 Plus Open-Top Self-Cleaning Cat Litter Box, 360° Safety Sensors, Advanced Odor & Leak Control, Automatic for Large & Multi-Cat Homes, Litter Mat & 2 Rolls Refill Bags Included

I have been on a journey to find the best automatic litter box for our situation. I have to keep the litter box in my living space so I really wanted something that had excellent odor control. I also wanted something that would be whisper quiet and have the capacity to except do not disturb times. I did a ton of research and everything pointed to this litter box. At first we had some issue with the right kind of litter or so I thought, but it does now seem to be working just fine with our old bentonite clay litter that we used to use in our previous litter box. Beyond that initial issue, it has been a dream. It is so quiet and it does such a good job of odor control for my two cats who use it constantly. How do I know they use it constantly? Because the app that goes along with it actually tracks everything for me. Once I entered in my cat's information and the setup process, it now weighs them every time they use it and keeps track of how long they're in there. It's so great for keeping up on their health. The only little minor issue I had with it is that they are still on the younger side and they weigh pretty much the exact same. So sometimes the litter box has difficulty distinguishing one cat from the other. However, I know that will change as their weights diverge as they get older. It does a great job of cleaning up and it is excellent at conserving litter. It just scoops out the clumps and levels out the rest each time it's Auto cleans. I also was able to connect it to Amazon Alexa. There was initially a little bit of a difficulty getting My account to link with the skill, but it seems to be working great now. Overall I am so pleased with this litter box and my cat seem to love it as well. They had no issues with being afraid because it's just not loud. Loud. Also because it's an open top. Couldn't be happier and I will be recommending this to everyone I know looking for an automatic litter box.

Love this litter box, auto clean & app on my phone! We do have a 7 and 18 year-old cat. It took a few days to acclimate them from a regular cheap litter box, but it was not as bad as I had expected. You do have to clean out the dump tray at the bottom every few days and add new litter. Be sure to check those before leaving for a few days. I forgot once. There is not any smell unless you don’t empty the bottom dump tray. I have only had to clean out all of the litter once in 3 months! Love the ease of the bottom dump tray because it’s cleaner litter for our cats, and it’s not as heavy as dumping an entire litter box like we did before. You use less litter so the price for box is high, but I use at least 50% less kitty litter. It works great for two cats. There is less litter mess overall. We did buy a step up because of our older cat. I love the convenience of being able to leave for a few days & not have to worry about a mess when I return home. Our part Maine coon cat weighs 25 lbs and she is good with the litter box size but I’m sure how a bigger cat than that would do.

If you are looking to buy this product, don’t. I would like apologize in advance for the long review, however I believe it is worth a read. I purchased this product in July 2024 for around $500. It is selling today for $380. That should tell you a lot right there but I would like to share my terrible experience with this product and Nekasa’s customer support. I have had nothing but problems with this machine since it was purchased just under 2 years ago. ( I’ve only been able to effectively use it as intended for about a year and a half because every time I have to contact customer support support I end up emailing back and forth for months online end before anything gets resolved if it ever does.) 1. My first issue came into play shortly after purchasing. The entire assembly is made of cheap plastic and is. It designed well. It is pieces out together with seams. The rubber litter tray is not secured tightly to the box, and if your cat pees on the side of the bin area, the urine will leak through the seams and down into the base of the machine. The machine after just under 2 years of use smells horrendous. After contacting the support email about this issue their solution was to send me the flimsy silicone stickers that they sell because they know their product is not quality and is not assembled in the best way possible. 2. As a result of the problem listed above and the waste disposal method of this machine, there will be litter that accumulates in the door area causing the door to grind terribly, get stuck, and even become misaligned. I have had to deep clean this machine once a week to keep it functional due to this issue. If the doors become misaligned, you have to disassemble the entire base to clean it and reassemble it again. This requires you to have and extra long necked screw driver to be able to reach down into the holes where the tiny screws are located, unscrew about 20 screws (Hope you don’t lose some), deal with a smell worse than a dive bar’s men’s urinal when the AC is out, and try to clean all the loose litter and urine out of the sensitive electronics and all the nooks and crannies this machine has. Oh, and better try and put it all back together exactly as it came apart because if you don’t, you won’t know until it’s fully reassembled ( there’s no other way to test it). If you don’t, you get to play with the tiny screws and the smell again. 3. The litter issue above will cause the door gear to break. That is also made out of cheap plastic. The teeth have broken on me twice and I have had to replace this gear twice. The inside of the base is nothing but exposed electrical panels and loose wires. The only water proofing is the small amounts of silicone around the wire connections. Not great considering urine leaks through the whole machine. You will have to break the waterproofing the replace the gear motor assembly without breaking the other wires near by or the electrical panel. I even found some unconnected wires in my box when opening it up to clean or replace parts. 4. I most recently had the panic span my phone and email with a weight sensor error. When trying to reset the weight sensor it tells me I need to update the firmware, but I can’t update the firmware without clearing the weight sensor error. Had to reach out to support again, and their solution was to pick it up off the floor for 5 seconds, set it back down and drag it back and forth across the floor. As you guessed, this did nothing. They told me that the machine was out of warranty and that I would need to pay $250 for a new base. (This would bring the total spent on Theo box to $750- should’ve bought a litter robot for that price). After arguing with them for a month, they finally agreed to send me a new base for free ( the least the could do after so many issues from the start). I opening the new base today to find that they sent me a USED base. They didn’t clean it thoroughly and there is still dirty litter and litter dust all of their machine. It is cracked, covered in scratched, and missing legs. Redistributing used parts of a product that handle animal feces is abhorrent. This could lead to the transfer of diseases and bacteria. This should not be allowed. Needless to say, DO NOT BUY THIS PRODUCT. You will waste your time, money, and sanity. Customer support wants nothing but your money, and does not take care of their customers. One of the worst experiences I have ever had as a consumer. I hope this review and pictures saves others from going through this experience.

I've had this for a little over two weeks and am sharing to help others if they are debating on purchasing this. First, I love this. I researched these for a bit and choices were somewhat limited as my cats prefer an open top box and there aren't many on the market. I finally settled on this one and am very glad I did. Set up was extremely easy, the app is very user-friendly. I wasn't sure how the box would work with multiple cats (I have two) but it works very well. You set up your cats in the app and it can tell who has been in the box based on the weight you enter for each cat. One of my cats adapted quickly and was not an issue. The other cat, who is the one I actually purchased this for as she prefers a very clean litter box or she will pee on the bathroom rug, has only jumped in it once at this point. She's very skittish naturally and although she is very curious about it she has just started going in a different litter box. I do get alerts that she is peeking in though as the box alerts me that a cat weighing very little has been in the box. She really hasn't been in, it's her peeking in and triggering a sensor, but she looks in a few times a day so I imagine she will get in when she's ready. I love that the app is so customizable and I can get alerts, reminders, etc. The box itself is very simple to use and does a great job cleaning. You can customize how and when you want to clean, either automatically after a cat has visited or manually when you choose. It also has a do not disturb feature which is great; I don't have it clean during the night. It's not loud when it cleans, except for a thud whenever what has been deposited in the box is dropped into the bin. Despite the claims, however, it did smell to me after a few days. I cannot imagine how bad it would smell after two weeks of not emptying the bin. It is in our master bathroom and I was smelling it in the bedroom to the point I thought the one cat was now going somewhere in the bedroom in protest. My routine is to empty it daily and I never smell anything now. I do not use the bags that come with and later need to be purchased. I take a plastic grocery bag, flatten it out and place at the very edge of the bin each day. It works well enough that I can just grab the sides and pull up and everything falls into the middle. I may use the bags when I empty all the litter (which is also very easy to do) but will not use it to clean normal everyday activity. Overall, I highly recommend this box....but do not believe that you can go 14 days without emptying the bin or you will be living in a stink cloud. Two days max....

Generally great with a few features which could use improvement. First, the amount of litter our cats fling around, even with the $50 pedestal and honeycomb mat, is enough that I still have to sweep the area twice per day. I'd kill for a built-in splash-shield which automatically emptied to the waste bin beneath, which should be possible with the current design. I know you can pay for some added attachment but after the $50 pedestal did nothing, there's no way. There's also not a ton of space for them to move around in there, relative to the machine's ginormous footprint, so maybe improvement on that front would help? Second, you have to manually reconnect the machine every time your wireless internet hiccups. The machine itself cannot remember the network name and password to keep checking to see when they come back online, you have to take your phone to the machine, select the network on your phone, and punch in your 25-character secure randomized password again every. single. time. IT departments wonder why all of use easy passwords... this machine is why. This also is something they should be able to fix on all extant units with a software patch. Third, I really shouldn't need a connected phone for the litterbox to work. I was initially fooled by the hardware buttons, believing I could get this thing to level, calibrate, etc. without a company tracking all my data. I have yet to get a single button (apart from "power") to work without my phone's involvement. Last, I'm not sure if it can be helped, but it was a BEAST to assemble (because some of the pieces are kinda heavy or unwieldy, not because of complexity) and carry to its place. If it were my 70+ y.o. mom doing this, I'd know I would need to be there for set-up and come by multiple times a month to make sure it was filled and washed for her. So, it's automatic but insufficient for a person who is already physically limited. Other than that, it was easy to assemble out of the box, easy to disassemble for cleaning, and means we have totally clean litter at all times if it's emptied every other day and washed every other week... even with three cats! I am allergic to cats and just about all cat litters, so it was HUGE deal for me to limit my exposure to that room and for everything to be kept sealed away in a trash bag within minutes. I don't have to put my face near it anymore! If you have an older or less healthy cat, I also imagine the app tracking + a health-monitoring litter would be a huge weight lifted, mentally. No smell so far, but we do have a lot of house plants nearby, which helps. If I only needed this to reduce frequency of cleaning or limit odor, I'd go for it. TL;DR - So far, pretty great. Although, if I'd already had a working system I'd probably wait for the M1.1 or 2.0.

This unit is GREAT, with or without WIFI! The WIFI in my place is "spotty" and it doesn't reach well to where the cat box is, so after having it hooked up a little while it dropped and hasn't reconnected. Regardless, the box itself works just fine without it! It still senses what's going on and does its job flawlessly on site. No muss, no fuss, no smell at all! I don't get the phone messages, but I get enough of them as it is. Don't let the whole "hooking up to WIFI" scare you away, you don't really NEED to, it's a convenience. Best purchase I've made in years.

I LOVE this litter box! In the week that I have had it set up it has already improved my and my furry family’s lives and home in many ways. I have a young cat and an elder cat. I took the advice from other reviews and placed some of the used litter from the previous litter box into the automatic cleaning box. The youngest took to it quickly, within an hour. The eldest took several days to actually use the box. Thanks to the app I saw that he was checking it out but not actually using it - leaving after barely stepping in. The box is quite tall so I bought an adjustable step and I think it made the box more approachable for them. 1. No smell- all poo is covered in litter and swept into the holding compartment 7 minutes later (you can set the amount of time you want the box the wait between your cat exiting and the cleaning to begin.) 2. Super quiet. Like, seriously quiet. 3. The box is always clean and ready to use free from the other cats leavings. This has stopped the elder cat from going outside the box. Despite having multiple litter boxes, he did not seem to like to share. 4. No more finding the dog’s forbidden ‘treats’ on the floor when I return from work. If you have a sneaky dog living with you then you know what I’m referring to. 4. No more barriers, gates, and mazes around the cat box to keep our beloved sneaky dog away from the litter box. This has given me such joy because now my home looks much better. 5. It saves me time, hassle, and feeling badly about forgetting to clean the litter boxes if I forgot to scoop the regular boxes before rushing to work or when I’m working late. 6. The motion sensors work perfectly! Such relief knowing that the cats are safe. It stops cleaning immediately if they approach it. 6. I have since bought a second automatic litter box but a different brand that was on sale. It offers all the same features however it is not as great as this box. This one is quieter and I feel it is safer while in cleaning mode. It is enough difference that had I seen the difference before hand, I would have spent the additional $100+ and bought another of this brand.

I went with the Neakasa M1 because I like the open litterbox design and it was on sale and substantially cheaper than other high-end models. I think, like most people, I purchased an automatic litter box because the daily scooping of standard ones becomes draining after a while. My goals were simple: scoop less, smell less, clean less all while being safe for the cat. It accomplishes some of those things very well: scooping is no longer a thing, and there safety mechanisms on this prevent kitty from being hurt despite my two cats trying their best to off themselves by jumping in from the back mid-clean. It pauses with even minor sensitivity on it, and the safety features are working as expected. What it does okay: smell less. While all of the kitty turd nuggets are stored in a garbage bag within a bin, it’s not completely air tight. It smells especially bad when it’s going through the cleaning cycle. So, while it’s an improvement over a standard open litter box, it still smells more than you’d want. Definitely not suitable to put in a common area where you spend a lot of time. Now for the bad… while you’ll do less scooping, the design of the box does nothing to prevent litter from being kicked out. It includes a mat that is supposed to help catch this, but it’s nowhere near adequate enough. I end up with basically a sandbox on the floor multiple times a day and it takes more time and frustration dealing with this than it did scooping litter out of a normal litter box with larger pine pellets (which can’t be used with the Neakasa M1). There’s third-party made add-ones that you can buy to address this, but they’re expensive and end up making the cost around the same as the high-end enclosed litter boxes. And my cats weren’t even that big of diggers before, but with the shallower amount of litter, combined with needing standard clumping litter over larger pine, it’s turned my cats into little digging machines. It’s been two months now and they have not changed their behavior. So, if you’re thinking “oh maybe this won’t apply to my cats they barely do that now”, learn from my mistake and don’t think your cats are different. Outside of that, a few other negatives: - If you’re thinking purchase from Amazon, or anywhere else but Neakasa directly, they don’t honor their 30-day trial return. - The app and sensors it utilizes is pretty mediocre. It does a poor job of accurately weighing your cat, so if your cats aren’t more than a half-pound difference in weight, it will often incorrectly report which cat used the litter box. Due to that, in this scenario you can’t really use that data to determine if one of your cats has a new health issue if they suddenly start using it more. - The push notifications are pretty bad and don’t work well. I’ve tried on both iOS and Android. You only really get a push notification if there’s a problem like the litter bin being full, but this is often inaccurate and I’ve pulled out the tray to find it barely even filled (along with a nice whiff of the poo winds since it doesn’t seal the bag in the tray). - I’m relatively tech savvy and the litter problem I so bad I even considered automating my robot vacuum to go clean any time the Neakasa is used and cycled but, as of April 2025, there’s no integrations available with Home automation platforms, no open REST api, and no webhook capabilities for this that you could use as a trigger. Overall, it’s just an okay product, but if I could go back I would purchase one of the other higher-end automatic litter boxes that are fully enclosed. This will probably end up in the basement eventually so I don’t have to deal with the morning delight of litter covered feet when I get my morning coffee. If an upgraded version of this is released, I highly encourage Neakasa to consider addressing these flaws in their engineering designs. A deeper litter box and/or edges around the rim where the cat can still step into an open litter box, but not have the space to kick litter out of it, should be priority number one. Fixing the weight sensors, mobile app improvements, an air tight seal on the wastebin, and integrations with home automation platforms should also be high on the list.

Cette litière est géniale, absolument sans odeur et elle plaît beaucoup au chat car elle est ouverte. Le système de nettoyage est très bien conçu. Je l'ai achetée en remplacement d'une els pet qui fonctionnait plutôt bien mais que j'étais obligée de vider et de nettoyer très souvent car l'odeur s'impregnait vite dans la boîte. La aucune odeur, une litière toujours nickel et un bac de récupération totalement séparé de la litière qui ne laisse échapper aucune odeur et se remplit très lentement. l'App fonctionne très bien également. En bref je l'adore, elle a changé notre quotidien a la maison.

Neakasa packaging

Original replacement bags for my Neakasa M1. Strong and sturdy - exactly as required. Would prefer if the liners were biodegradable from a sustainability perspective.

Sono molto soddisfatta fella lettiera Neakasa M1. Il montaggio è stato rapidissimo, e anche il collegamento alla rete wifi è stato veloce dopo avere scaricato l'apposita app, davvero molto intuitiva e chiara nei passaggi da seguire. Noi abbiamo due gatti, Brio di 4 kg e Leo di 4,4 kg. Si sono adattati subito, essendo molto curiosi dopo qualche minuto erano gia dentro accovacciati, padroni del nuovo schiavo robotico. Per velocizzare la confidenza noi abbiamo aggiunto alla sabbia nuova un po di sabbia "pulita " presente nella vecchia lettiera automatica. Dopo una settimana di utilizzo abbiamo verificato che per due gatti la lettiera arriva al suo massimo di autonomia come contenimento rifiuti, oltre i 7 giorni è necessario svuotare il sacco. Il sistema comunque funziona perfettamente, quando il sacco rifiuti è pieno le notifiche arrivano puntuali al proprio telefono. Così come la notifica di richiesta rabbocco sabbietta quando insufficiente. La pulizia è automatica e si può programmare di eseguirla da un minuto dopo la rilevazione dell'uscita del gatto fino a quando si preferisce. Secondo la nostra esperienza consigliamo 10 minuti, in modo che la sabbia abbia il tempo di agglomerarsi e gli escrementi di "consolidarsi" Degna di nota l'estrema silenziosità della macchina durante il ciclo di pulizia. Tuttavia, ho notato alcuni problemi. I miei gatti essendo molto curiosi cercano di interagire con la lettiera quando non dovrebbero, ad esempio quando è in fase di pulizia o svuotamento. Adorano guardare la sabbia passare attraverso i buchi del setaccio ritornare pulita nella conca. Però un po troppo da vicino sedendocisi dentro e grattando sulla grata per far uscire la sabbia... Devo quindi lasciare la pulizia in manuale e provvedere quando i due folletti pelosi sono occupati in altre faccende, chiudendomi dietro la porta della stanza oppure da remoto quando tramite le telecamere per fortuna già precedentemente installate non li vedo nelle vicinanze. Leo essendo un gatto di grande statura e molto forte riesce addirittura ad aprire il cassetto dei rifiuti puntando le zampe sdraiato sotto la lettiera. Suggerisco di aggiungere un sistema di blocco più sicuro per il cassetto dei rifiuti, magari con uno scatto più incisivo. Inoltre, ho notato che l'app fa fatica a distinguere i gatti che entrano nella lettiera se hanno un peso simile. Questo può essere un problema se si hanno più gatti con pesi simili, poiché non è possibile monitorare correttamente le loro abitudini. Nel complesso, sono molto soddisfatta della lettiera Neakasa M1, ma credo che con alcune migliorie potrebbe essere ancora più efficace e sicura anche per dei gatti pazzi (rossi) come i miei. Grazie per il vostro impegno nel creare prodotti di alta qualità per i nostri amici a quattro zampe.

Ik gebruik deze kattenbak nu een paar maanden en ben zeer tevreden. Mijn grotere kater wilde niet in een ander gesloten (en goedkoper) model, met de open bovenkant van deze bak is dat geen issue. Soms ligt hij zelfs in het schone grind te slapen. De kwaliteit van de Neakasa is een stuk beter, makkelijker schoon te maken en te vullen in vergelijking met de andere gesloten automatische kattenbak die ik heb. De oude staat er nog wel maar de katten gebruiken hem niet meer Een paar voordelen die ik heb ervaren: Van 3 bakken naar 1: Met twee katten die niet naar dezelfde bak wilden (en dan een protestplas naast de bak gingen doen, ondanks het dagelijkse schoonmaken) is dit een hele opluchting. Ze willen nu _eindelijk_ dezelfde bak gebruiken. Minder kattenbakvulling: Het gebruik van grind is drastisch verminderd, wat scheelt in kosten en gesjouw. Gebruiksgemak: Het legen en vervangen van de opvangzak gaat makkelijk en soepel. En geen vieze lucht meer waar ik steeds met mijn neus boven moet hangen. Schoonmaken is ook eenvoudiger omdat er geen vastgeplakte resten in de bak zitten. App: Hoewel de app leuk en stabiel is, zie ik het meer als een gimmick. De gebruiksstatistieken zijn niet heel nuttig als je katten ongeveer even zwaar zijn. Als hij vandaag stuk zou gaan, zou ik morgen meteen een nieuwe kopen.