Item arrived today, its faulty and will not power on. What can i do?

Dear customer, Thank you for asking. As for the issue you mentioned, we sincerely apologize for any inconvenience caused. Please follow these steps to troubleshoot the issue: 1.After plugging in, please check whether the power indicator light indicate red color; 2.Please check whether the power indicator light will change from Red color to Green color after you press the "Power" button; 3.Then press "Fan/Water" button and"Vegetables" button or "Flower/Fruits" button. You could observe whether the light panel is on and whether the pump and the fan can work. Normally speaking, the pump and fan work in this cycle: 30 minutes on and then 30 minutes off. If the light, the fan and the water pump can't still work, please note you can send your purchase order number and contact Amazon, or the iDOO customer service support and we can offer you a further solution. Please feel free to contact us if you have any further questions: - Message us through Amazon buyer-seller messaging services Have a great day. Best regards, Customer Service Agent

What are the guarantee details on this item

Dear customer, Thank you for asking. Rest assured, our products come with a one-year limited manufacturer warranty from the date of delivery and lifetime technical support. If you have a product-related problem, we can offer a replacement or refund accordingly for you within 1 year. If you have a product using consult problem, then please feel free to contact us whenever you need. Please feel free to contact us if you have any further questions: - Message us through Amazon buyer-seller messaging services Have a great day. Best regards, Customer Service Agent

What’s the volte and plug ?

Dear customer, Thank you for asking. As for 12 pods: Power Adapter: 100V-240V 50/60HZ The plug:UK standard plug Please feel free to contact us if you have any further questions: - Message us through Amazon buyer-seller messaging services Have a great day. Best regards, Customer Service Agent

Can you recommend the food for the water tray

Dear customer, Thank you for asking. Please note when you purchase the 12 Pods Indoor LED Hydroponic System, which will come with the nutrient plant food A&B. 1-liter water needs to add into 5ml A solution and 5ml B solution. For best results, top off the water level in your garden regularly. Add 20ml of the A solution and 20ml of the B solution into the water tank. Please feel free to contact us if you have any further questions: - Message us through Amazon buyer-seller messaging services Have a great day. Best regards, Customer Service Agent

Join PRO & Unlock Exclusive Perks!

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan

Customer Services

About Us

Customer Support

Desert Online General Trading LLC

Dubai, United Arab Emirates

iDOO 12 Pods Hydroponics Growing System, Indoor Herb Garden with 23W LED Grow Light, Automatic Timer, Germination Kit with Fan, Height Adjustable for Home Kitchen, White

iDOO 12 Pods Hydroponics Growing System, Indoor Herb Garden with 23W LED Grow Light, Automatic Timer, Germination Kit with Fan, Height Adjustable for Home Kitchen, White

Product ID: 688293225

Secure Transaction

Details

Material
Plastic
Colour
White
Special feature
Automatic led
Style
Garden
Planter form
Plant Pot

💡23W full-spectrum LED light

📏Height adjustable up to 28cm

🔄Auto water & air circulation

Description

🌿 Grow Smart, Live Fresh – Your Indoor Garden Revolution!

SMART LIGHT MODES - Tailor growth with automatic blue & red light cycles for leafy or fruit plants.
CUSTOM GROWTH SPACE - Adjust height up to 28cm to optimize light absorption at every plant stage.
YEAR ROUND FRESHNESS - Grow vibrant herbs & veggies indoors regardless of season or weather.
EFFORTLESS AUTOMATION - Set it and forget it with auto-timer and circulation system preventing root rot.
FAMILY OFFICE FRIENDLY - Compact, quiet, and educational—perfect for kitchens, bedrooms, or workspaces.

The iDOO 12 Pods Hydroponics Growing System is a sleek, white indoor garden kit featuring a 23W full-spectrum LED grow light that simulates sunlight for year-round plant growth. It includes an automatic water and air circulation system to prevent root rot, smart grow modes with timers for optimized light cycles, and a height-adjustable frame up to 28cm to support various plant stages. Ideal for growing fresh herbs, vegetables, and flowers indoors, it’s a low-noise, space-efficient solution perfect for kitchens, offices, and educational family activities.

Specifications

Brand	iDOO
Model Number	0641320351269
Colour	White
Product Dimensions	39 x 16 x 30 cm; 2.21 kg
Capacity	4 litres
Material	Plastic
Special Features	Automatic timing led growing light, hydroponics growing system, indoor herb garden, low noise water pump and fan, smart garden 10pods
Item Weight	2.21 kg

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

Trustpilot

TrustScore 4.5 | 7,300+ reviews