MT-VIKI アップグレード 4K HDMI マトリックススイッチ 8x8 Web GUI 対応 IRリモート付き ラックマウントスイッチャー&スプリッター 4K@30Hz EDID RS232 LANポート (米国ADIチップ内蔵)

Worked fine with 4 inputs and 5 outputs, then suddenly started power-cycling a few weeks ago, to the point it no longer would power up. No customer support as seller no longer on Amazon (though you can still purchase the unit!). Most of the stars are for Amazon's quick customer service and offer to reimburse the cost of the device once returned.

This system works well and I have had no issues with the equipment. However I have this in a remote location and we only use an ipad to control it through the webpage. Everytime we log on to the webpage through any device it comes up in Chinese language. We have to switch the language every single time back to english. When we do switch the language back to english right below the language selection is an OK button which people think they need to hit to accept english. The big problem with that is the OK button is actually a factory reset button. Very poor placing for this. It resets to Factory defaults immediately without asking you "Are you sure" Those are our 2 biggest flaws. Please come up with a firmware update to correct these two issues so it "remembers" the last language that was used. Thats the only reason I gave it 4 stars. I have 3 of these and they all work well.

Tried multiple ways of controlling the unit but cannot get it to work. Tried contacting customer support and the number on website is wrong. Waste of time and money.