Why does the light turn on and off by itself?

You might have activated the auto on/off function, which detects motion in a 23.6±3.9" cone-shaped area ahead.

Why doesn't my wireless controller work?

The controller is not faulty. When idle, the icons dim. To activate the controller, tap any function icon first (not the display panel). Then rotate the dial to adjust brightness/color temperature, or press another icon to use its function.

Why do I see glare on my screen when using ScreenBar Halo 2?

ScreenBar Halo 2's asymmetrical optics prevent screen glare. If you notice glare, the lamp may not be mounted correctly. Please ensure the clamp’s top is completely flat, not tilted. You can also rotate the lamp to adjust the angle for your monitor.

Is my monitor compatible with the ScreenBar Halo 2?

ScreenBar Halo 2 fits monitors 0.17–2.36" thick and 1000R–1800R curved screens. For more information, please contact BenQ.

Why does the power on/off button on the wireless controller keep blinking and fail to control the lamp?

The blinking means that the controller has lost its connection with the lamp. To restore the connection, please follow the tutorial video on this product page or the guide on BenQ’s website. For more help, contact our customer care via online chat.

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Description

💡 Illuminate your workspace, not your glare!

PLUG PLAY POWER - USB-A powered with optimal 5V/1.5A supply—no batteries, no clutter
GLARE FREE VISUAL COMFORT - Asymmetrical optics eliminate screen reflections for all-day eye care
SEAMLESS DESK INTEGRATION - Patented clip mounts on virtually any monitor, freeing up your workspace
PRECISION WIRELESS CONTROL - Stepless dimming & color temp with intuitive remote for personalized ambiance
CURVED MONITOR COMPATIBILITY - Weighted clip fits curved screens with ease, enhancing any setup

The BenQ ScreenBar Halo 2 is a USB-powered LED monitor light featuring over 100 stepless brightness and color temperature levels controlled wirelessly. Its patented clip design fits curved monitors from 0.7 to 6 cm thick, providing glare-free, eye-care lighting that saves desk space and enhances productivity.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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