---
product_id: 88548099
title: "Genesis 2 Premier 24,000 Grain Water Softener, 1.25\" High Flow, Digital Metered, On Demand, High Efficiency Up Flow"
brand: "discount water softeners"
price: "€ 3847.00"
currency: EUR
in_stock: true
reviews_count: 6
category: "Discount Water Softeners"
url: https://www.desertcart.sk/products/88548099-genesis-2-premier-24-000-grain-water-softener-1-25
store_origin: SK
region: Slovakia
---

# Digital metered on-demand control 24,000 grain capacity High efficiency upflow regeneration Genesis 2 Premier 24,000 Grain Water Softener, 1.25" High Flow, Digital Metered, On Demand, High Efficiency Up Flow

**Brand:** discount water softeners
**Price:** € 3847.00
**Availability:** ✅ In Stock

## Summary

> 💧 Elevate your home water game with smart, salt-saving softening tech!

## Quick Answers

- **What is this?** Genesis 2 Premier 24,000 Grain Water Softener, 1.25" High Flow, Digital Metered, On Demand, High Efficiency Up Flow by discount water softeners
- **How much does it cost?** € 3847.00 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.sk](https://www.desertcart.sk/products/88548099-genesis-2-premier-24-000-grain-water-softener-1-25)

## Best For

- discount water softeners enthusiasts

## Why This Product

- Trusted discount water softeners brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Built to Last:** Lifetime warranty on resin and tanks plus 10-year control head warranty for peace of mind.
- • **Family-Sized Capacity:** Handles 9 GPM service flow with a large 14x14 brine tank holding 200 lbs of salt.
- • **Smart Digital Control:** No-touch display with real-time flow, regeneration status, and memory that never resets.
- • **Effortless Maintenance:** Automatic system refresh flushes stagnant water and soft water recharge mode for heavy use.
- • **Ultimate Salt & Water Savings:** Cut salt use by up to 75% and water by 64% with precision upflow brining.

## Overview

The Genesis 2 Premier 24,000 Grain Water Softener features a high-flow 9 GPM digital metered on-demand control with advanced upflow regeneration technology. Designed for efficiency, it saves up to 75% salt and 64% water compared to traditional systems. Its durable 10% crosslink resin and large brine tank support family-sized water needs, backed by a lifetime resin and tank warranty plus a 10-year control head warranty. The system’s intuitive no-touch display and automatic maintenance modes make it a set-and-forget solution for hard water challenges.

## Description

With the most advanced features and a simple design for easy programming and installation, the Genesis 2 Premier system is a "set and forget" system! No need to ever worry about reprogramming or resetting the time. Adding to that, there is a "No Touch" information display that rotates key information, flow rates, the last regeneration date and volume remaining until next regeneration. It also has a non-volatile memory standard that will never allow your system settings to ever be lost. You can custom set cycle settings for the most efficient salt settings saving you time and money. All this while still saving you up to 75% on salt usage and 64% on water over other on demand systems. System Specifications: Service Flow Rate: 9 GPM @ 15 psi drop Required Backwash Rate: 2.0 gpm Regeneration Type: Meter Initiated Electrical Power Requirements: 120v/60hz. Warranty: Control 10 Years/ Tanks Lifetime Dimensions (WxDxH): 23x18x52

Review: 0 Hardness. - This works really well. Water where I live is super hard. No more hard water stains. Was quoted upwards of 7k for a system from installers and vendors. If you know some basics of plumbing and water this is not hard to put together. Its pretty much following instructions that come with it and setting up the the hardness and time on the controller along with a few other things like topping off the media.
Review: I am extremely disappointed in Discount Water Softener and their products. - If you read nothing else in this review, be sure to read the red sheet that Discount Water Softeners included with the owner's manual. Despite Discount Water Softeners (DWS's) claim of a very good warranty (5 years on the head and 10 years on the brine tank, if I remember correctly), the red sheet makes it clear that there is virtually no warranty at all. If it's too small to read because of how desertcart sizes it, take a screen shot and enlarge it. It's important. Be sure to read the last paragraph where it says: "No soft water- If your water softener does not produce soft water this is not a warranty issue." Discount Water Softener apparently doesn't know about the Implied Warranty of Merchantability. It's federal law. In fact, since they advertise that the water softener has a good warranty but then, when you receive the softener, a red sheet is included in the documentation that clearly tells you it doesn't have a warranty, this is an issue of false advertising and I suspect states' attorney generals might be interested in this. (I plan to forward this information to the Illinois Attorney General.) That said, here's my review of the water softener itself: I couldn't be more disappointed in Discount Water Softeners or this water softener. I ordered it on desertcart and received it on 8/7/2018. Installation was easy because I was replacing and old water softener so I had the piping setup in place. It worked fine for some time (which probably explains some of the positive reviews) but has been a nightmare since then. I simply can't depend on it. It had several minor failures that I was able to fix but I'm 73 and have a lifetime of experience working on things. In fact, at one time, I was a service technician who worked on literally hundreds of types of commercial and domestic equipment and I've always fixed just about everything I own and still do. However, some people may not have the skills or experience to fix those minor problems and that could get to be very expensive. Then the softener completely failed. None of the cycles worked. It didn't brine, backflush, rinse or refill. I checked all the normal things including the injector, injector screen, brine line, float assembly, float valve, and an orifice in the rinse connection. All those things checked out OK so I completely disassembled the head to inspect the spacers/seals stack. There was no apparent damage so I reassembled the head but it still didn't work. I called Discount Water Softeners and was told that I would have to ship the head in but they couldn't get to it for a while because the only service technician they had was on vacation. I was told to send a picture of my "setup" to DWS which seemed strange because a picture can't show that the water softener simply doesn't work. I fail to see how sending a picture would help but I sent the picture as requested anyway. In any case, my well water is very hard so I couldn't go for what would probably be at least a month before they could fix it so I took a chance and ordered a new spacer/seal stack even though the one in the softener appeared OK. It cost $39 and change plus shipping and tax. To Discount Water Softener's credit, they shipped it very quickly and I received it in only a couple days. Obviously, the warranty didn't cover the part that I ordered. I disassembled the head again and replaced the spacer/seal stack and, to my surprise, the softener worked again. It appears that the seals in the spacer/seal stack leak badly for some reason even when they are in good condition. But that's just a guess. Five months later, the softener failed again. I went through the same procedures, checking all the things mentioned above but found nothing wrong. I called DWS since they offer to provide technical support if you have problems with your water softener but they actually don't provide technical support. I provided them with the results of my inspection which should have instantly told their technician what the problem was but they insisted I ship the head to them. I explained that I was very experienced at fixing things but they insisted that I ship the head in anyway which would mean I'd be out of soft water for a month or so. (I was told not to even send it in for two weeks because they were so backed up again.) That would mean not only expensive shipping costs but I would also have no soft water for probably a month or so. Since I had eliminated all the usual causes of the problem they should easily know what the problem was. I have no doubt that they've seen the problem many times but they would offer no advice on what the fix was or what to check. It's a process of elimination and I had eliminated all the usual causes of the problem. (DWS has YouTube videos showing you what to check and I checked all those things and more and provided them with the results.) So, again, I completely disassembled the head and inspected the (virtually new) spacer/seal stack. It looked like new because it was virtually new. I reassembled the head and the water softener worked again. To summarize. Discount Water Softener claims this water softener has a very good warranty in their ads but, when its delivered, you find a sheet that tells you that it doesn't have a warranty. Even more outrageous, the red sheet that comes with it comes right out and tells you that if your water softener doesn't produce soft water, that's not covered under the warranty. I'm not making that up. Again, read the last paragraph in attached red sheet that comes with the water softener. This water softener is not reliable and it fails. Even worse, you often don't know it's not working for a couple weeks when the resin is saturated and your water heater is filled with hot water so I'll have to frequently check the cycles manually which should not be necessary. Then, despite Discount Water Softener's claim that they provide technical support if you have a problem, they simply don't. Rather than advising you what to check, they tell you to ship the head to them but that they are backed up or the only technician is on vacation so it's going to take a long time to get it back. And, going by the red sheet, you're going to have to pay for the repair and shipping both ways. What's so aggravating is that even when you tell them that you are experienced at repairing things, they act as if repairing this water softner is rocket science or brain surgery and only they can fix it. They tell you that they have to put it on a "dyno." Water softeners are very simple devices despite what Discount Water Softeners would have you believe. I think the problem is in its design. I think the seals in the seal/stack can leak even when they are brand new making it very hard to diagnose a failure if all the other things have been checked. Many people will not know how to disassemble and reassemble the head completely so they will have to pay to ship the head to DWS or pay an independent repair person to come out to repair it and that can be very expensive and the softener may fail again soon after it's repaired. That's not acceptable. If my water softener fails again, I'm simply going to have to replace it but definitely NOT with a water softener from Discount Water Softener. However, I am going to forward information about the warranty claims made before the softener is purchased along with the red sheet that says it isn't covered by a warranty even if it simply doesn't work (produce soft water) to the Illinois Attorney General. That's false advertising and against federal law (the Implied Warranty of Merchantability). I may also file a Better Business Bureau complaint and I suggest that anyone else who has experienced these problems do these things too.

## Features

- Genesis Premier System Includes: Genesis Premier Up Flow On Demand Metered Control - 9 GPM (2 GPM Backwash Rate) .75 Cu. Ft. 10% Crosslink (Highest Durability and Capacity) Resin 3/4" and 1" unique bypass with integrated turbine meter. Large 14x14 brine tank holds up to 200 lbs of salt. 8x44 Resin tank with lifetime warranty & 10 year control head warranty Now Featuring our black Tank Tux neoprene tank jacket reduces tank sweating
- Family of 4 will save 5,040 lbs. of salt and 24,480 gallons of water versus downflow water softeners Genesis Premier On Demand Upflow control valve with electronic sensors, adjustable cycles, and proven seal and spacer design Direct Flow design allows for more efficient operation with fewer moving parts Reverse Flow Regeneration preserves unused softening bed from unnecessary exchange saving salt Upflow Brining calculates the precise amount of salt brine required to regenerate saving up to 30%
- Automatic System Refresh flushes stagnant water after 7 days of non-use, preventing bacterial growth Soft Water Recharge Mode ensures soft water during usually heavy water usage 10-Year Control Head/Valve Warranty and Lifetime on Resin and Brine Tank Over 1 Million Tanks Sold with Zero Returns
- Our Exclusive Genesis Premier Upflow On Demand metered digital water softener is a premier water softening system that sets the new standard for high performance while offering more features designed to make installation easier and faster than ever. All while saving you up to 75% on salt and 64% less water.

## Technical Specifications

| Specification | Value |
|---------------|-------|
| ASIN | B01GK84HFY |
| Batteries required | No |
| Best Sellers Rank | #836,985 in Tools & Home Improvement ( See Top 100 in Tools & Home Improvement ) #830 in Water Softeners |
| Customer Reviews | 3.2 3.2 out of 5 stars (48) |
| Is Discontinued By Manufacturer | No |
| Manufacturer | Discount Water Softeners |

## Images

![Genesis 2 Premier 24,000 Grain Water Softener, 1.25" High Flow, Digital Metered, On Demand, High Efficiency Up Flow - Image 1](https://m.media-amazon.com/images/I/3197vgGTngL.jpg)
![Genesis 2 Premier 24,000 Grain Water Softener, 1.25" High Flow, Digital Metered, On Demand, High Efficiency Up Flow - Image 2](https://m.media-amazon.com/images/I/51mRQtczpvL.jpg)
![Genesis 2 Premier 24,000 Grain Water Softener, 1.25" High Flow, Digital Metered, On Demand, High Efficiency Up Flow - Image 3](https://m.media-amazon.com/images/I/510spzVg8JL.jpg)
![Genesis 2 Premier 24,000 Grain Water Softener, 1.25" High Flow, Digital Metered, On Demand, High Efficiency Up Flow - Image 4](https://m.media-amazon.com/images/I/51d8DgvGaTL.jpg)
![Genesis 2 Premier 24,000 Grain Water Softener, 1.25" High Flow, Digital Metered, On Demand, High Efficiency Up Flow - Image 5](https://m.media-amazon.com/images/I/51udo88J+yL.jpg)

## Available Options

This product comes in different **Size** options.

## Customer Reviews

### ⭐⭐⭐⭐⭐ 0 Hardness.
*by S***E on September 23, 2024*

This works really well. Water where I live is super hard. No more hard water stains. Was quoted upwards of 7k for a system from installers and vendors. If you know some basics of plumbing and water this is not hard to put together. Its pretty much following instructions that come with it and setting up the the hardness and time on the controller along with a few other things like topping off the media.

### ⭐ I am extremely disappointed in Discount Water Softener and their products.
*by O***L on August 11, 2018*

If you read nothing else in this review, be sure to read the red sheet that Discount Water Softeners included with the owner's manual. Despite Discount Water Softeners (DWS's) claim of a very good warranty (5 years on the head and 10 years on the brine tank, if I remember correctly), the red sheet makes it clear that there is virtually no warranty at all. If it's too small to read because of how Amazon sizes it, take a screen shot and enlarge it. It's important. Be sure to read the last paragraph where it says: "No soft water- If your water softener does not produce soft water this is not a warranty issue." Discount Water Softener apparently doesn't know about the Implied Warranty of Merchantability. It's federal law. In fact, since they advertise that the water softener has a good warranty but then, when you receive the softener, a red sheet is included in the documentation that clearly tells you it doesn't have a warranty, this is an issue of false advertising and I suspect states' attorney generals might be interested in this. (I plan to forward this information to the Illinois Attorney General.) That said, here's my review of the water softener itself: I couldn't be more disappointed in Discount Water Softeners or this water softener. I ordered it on Amazon and received it on 8/7/2018. Installation was easy because I was replacing and old water softener so I had the piping setup in place. It worked fine for some time (which probably explains some of the positive reviews) but has been a nightmare since then. I simply can't depend on it. It had several minor failures that I was able to fix but I'm 73 and have a lifetime of experience working on things. In fact, at one time, I was a service technician who worked on literally hundreds of types of commercial and domestic equipment and I've always fixed just about everything I own and still do. However, some people may not have the skills or experience to fix those minor problems and that could get to be very expensive. Then the softener completely failed. None of the cycles worked. It didn't brine, backflush, rinse or refill. I checked all the normal things including the injector, injector screen, brine line, float assembly, float valve, and an orifice in the rinse connection. All those things checked out OK so I completely disassembled the head to inspect the spacers/seals stack. There was no apparent damage so I reassembled the head but it still didn't work. I called Discount Water Softeners and was told that I would have to ship the head in but they couldn't get to it for a while because the only service technician they had was on vacation. I was told to send a picture of my "setup" to DWS which seemed strange because a picture can't show that the water softener simply doesn't work. I fail to see how sending a picture would help but I sent the picture as requested anyway. In any case, my well water is very hard so I couldn't go for what would probably be at least a month before they could fix it so I took a chance and ordered a new spacer/seal stack even though the one in the softener appeared OK. It cost $39 and change plus shipping and tax. To Discount Water Softener's credit, they shipped it very quickly and I received it in only a couple days. Obviously, the warranty didn't cover the part that I ordered. I disassembled the head again and replaced the spacer/seal stack and, to my surprise, the softener worked again. It appears that the seals in the spacer/seal stack leak badly for some reason even when they are in good condition. But that's just a guess. Five months later, the softener failed again. I went through the same procedures, checking all the things mentioned above but found nothing wrong. I called DWS since they offer to provide technical support if you have problems with your water softener but they actually don't provide technical support. I provided them with the results of my inspection which should have instantly told their technician what the problem was but they insisted I ship the head to them. I explained that I was very experienced at fixing things but they insisted that I ship the head in anyway which would mean I'd be out of soft water for a month or so. (I was told not to even send it in for two weeks because they were so backed up again.) That would mean not only expensive shipping costs but I would also have no soft water for probably a month or so. Since I had eliminated all the usual causes of the problem they should easily know what the problem was. I have no doubt that they've seen the problem many times but they would offer no advice on what the fix was or what to check. It's a process of elimination and I had eliminated all the usual causes of the problem. (DWS has YouTube videos showing you what to check and I checked all those things and more and provided them with the results.) So, again, I completely disassembled the head and inspected the (virtually new) spacer/seal stack. It looked like new because it was virtually new. I reassembled the head and the water softener worked again. To summarize. Discount Water Softener claims this water softener has a very good warranty in their ads but, when its delivered, you find a sheet that tells you that it doesn't have a warranty. Even more outrageous, the red sheet that comes with it comes right out and tells you that if your water softener doesn't produce soft water, that's not covered under the warranty. I'm not making that up. Again, read the last paragraph in attached red sheet that comes with the water softener. This water softener is not reliable and it fails. Even worse, you often don't know it's not working for a couple weeks when the resin is saturated and your water heater is filled with hot water so I'll have to frequently check the cycles manually which should not be necessary. Then, despite Discount Water Softener's claim that they provide technical support if you have a problem, they simply don't. Rather than advising you what to check, they tell you to ship the head to them but that they are backed up or the only technician is on vacation so it's going to take a long time to get it back. And, going by the red sheet, you're going to have to pay for the repair and shipping both ways. What's so aggravating is that even when you tell them that you are experienced at repairing things, they act as if repairing this water softner is rocket science or brain surgery and only they can fix it. They tell you that they have to put it on a "dyno." Water softeners are very simple devices despite what Discount Water Softeners would have you believe. I think the problem is in its design. I think the seals in the seal/stack can leak even when they are brand new making it very hard to diagnose a failure if all the other things have been checked. Many people will not know how to disassemble and reassemble the head completely so they will have to pay to ship the head to DWS or pay an independent repair person to come out to repair it and that can be very expensive and the softener may fail again soon after it's repaired. That's not acceptable. If my water softener fails again, I'm simply going to have to replace it but definitely NOT with a water softener from Discount Water Softener. However, I am going to forward information about the warranty claims made before the softener is purchased along with the red sheet that says it isn't covered by a warranty even if it simply doesn't work (produce soft water) to the Illinois Attorney General. That's false advertising and against federal law (the Implied Warranty of Merchantability). I may also file a Better Business Bureau complaint and I suggest that anyone else who has experienced these problems do these things too.

### ⭐⭐ Nice Softener. Poor Customer Service.
*by D***N on January 4, 2019*

We purchased this unit in July 2017. It worked fine for over 1 year and it started to not regenerate properly. (The brine tank does not refill properly). I submitted a service request via the online form. Two days later no response, so I called and left a voice mail message. The following day I received a phone call. On the call we walked through a couple steps to confirm that no simple failures had taken place. The tech had me change a couple settings and schedule a regeneration for that evening. Again, the softener failed to regenerate properly. Since then, I've emailed, and submitted another service request (via online form) with no response. In addition, no follow up call was made to me from Discount Softeners to inquire of the repair success/failure. As of this review, the issue has not been resolved. Bottom line: The unit appears to be of good overall quality and easy to set up, however If top notch & responsive SERVICE is desired, keep looking, you may have to purchase from a local source. In retrospect, considering all the time & effort I've made to reach out to Discount Water Softeners, the additional $500 it would have cost me to buy locally, have installed and quickly serviced, looks pretty good right now.

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*Product available on Desertcart Slovakia*
*Store origin: SK*
*Last updated: 2026-02-21*