Microsoft Surface Studio 2 (Intel Core i7, 32GB RAM, 2TB) - (Renewed)

This computer has been a dream for me! After having the Surface Pro for a few years now, and enjoying the screen for making digital art, I figured it would be time for an upgrade, as I wanted to make bigger and more detailed pieces. I was hesitant at first to purchase after reading some reviews, but went ahead anyway as it was a great value. As of 2 months since purchase, it's been working great. I still love the feel of the screen for drawing, and it's been such a huge upgrade for me. Plus the screen is a whopping size, so I can essentially use it as extra TV lol.I will mention though, the first time I ordered this item, the computer wouldn't boot up for me and kept getting stuck on the boot screen. So I had to exchange it, which was pretty much ended up being free of hassle. I got the replacement item the following week, and it's been working great! So keep that in mind for what it's worth.

No more troubleshooting with my mac using VCs to use software in the Laboratory. Functions seamlessly with my GC, Mass Spec, and NMR software. I love how it works with chem draw, scifinder, and Math cad without constant troubleshooting. The computer is awesome. It's super fast and the design makes for easy teaching during my online classes. The screen is beautiful. I'll never go back to mac again. I was tired of the constant grind of trying to get things to work by uploading it to a pc to make sure the formulas didn't stagger for presentations.

The media could not be loaded. I held off on writing this right away because I was HOPING a for a better outcome which sadly has yet to come. I bought this Surface Studio 2 Renewed (32GB RAM, 2TB) on June 18th and in less than a week, I tried contacting Microsoft, Amazon, the Out of This World Seller to figure out how to get either my device repaired or replaced due to what the Microsoft Team told me was a defective audio driver (they still won't help me but more on that later). Technically speaking, as I am writing this review, I still have about 30days left on the "Amazon Renewed" PROMISE. ahem.THE ISSUE: Playing audio from the device of any kind starts out GREAT with beautiful bass and rich treble tones... then anywhere from as little as 9secs to up to 2mins later (generally around 20-30sec mark), the QUALITY of the sound DRASTICALLY DEGRADES after 2mins or less with Spotify, iTunes, YouTube, or anything that plays extended sound the problem persists. It's especially noticeable at 50dec to 100 levels. The video I provided is at 100volume the entire time. It "resets" every time I close the music/video program; hence the multiple songs in the video. It's harder to tell in the video but in real life it's absolutely unsettling, like, it's not something that could be looked passed because it's SO BAD. It's SOO TIN-Y (not tiny but like a tin sound) and not enjoyable at all.I've tried updating the audio drivers and everything and even reset the computer yesterday and the problem still persists. I chatted with a Microsoft live help assistant and they told me to reset it to see if it would fix it but it did not. They have since told me "Hello and Good day! I apologize for the delay and to hear about your Surface Studio, there's seems to be a hardware issue with the Surface device and I think the best resolution is to replace your Surface Studio."I also contacted the seller and they responded with:“Hello,Thank you for writing us and letting us know. Unfortunately we are completely out of inventory and do not have a replacement to ship. The best recommendation would be submitting a returns request through the Amazon portal.We apologize for the inconvenience caused by this.Thank you!”Ultimately, I would like to exchange it for a replacement since Microsoft stores are closed indefinitely. It’s already such a BIG purchase and I expected a completely working device. I don't expect to pay more when I shouldn’t have just gotten a defective device in the first place. More to that, Microsoft said in a phone call that amazon ISN'T considered a registered seller HOWEVER on the Microsoft website it states that Amazon IS an authorized seller... a little insight as to the runaround I was mentioning... they put me on the phone with support then transferred me to a business device phone number then realized it was a personal use computer so they sent me BACK to the first number. A complete mess. Amazon is not much better, they sympathized but told me to contact the seller (which would only do a refund) and then to contact them afterwards which ended up with the similar result as the Microsoft phone call.What rights do I have with the Amazon Certified Renewed Guarantee to get a working device at the price I paid? I bought an extended warranty which extends past the limited warranty as well. I just keep getting the run around for help with this issue when all I want is a working device. The seller says they are out of stock so they'd only offer me a refund.Other than that it's a beautiful device, some issue with it majorly overheating (albeit whisper quiet), and issues with Adobe products like Indesign getting locked up sometimes with text lag or Photoshop with output colors different to those that they were while editing. I really do want to continue using a Microsoft Studio 2 Device but a WORKING one. Seems only fair for a device that is $3k.

I am really happy with his purchase. I saved a lot vs buying brand new and the item arrived in its box and looked new and functioned as new.re: the product - people have complained that the surface studio 2 was under powered for the cost and had more of a laptop like processing capability - I think it’s great, screen is amazing and I was happy with the product, price and delivery response.

I was nervous about rebuilt unit but it looks and performs like new. This is the best computer for video, Music, and Art Work. The graphics are beyond compare and no apple looks or performs as well. Stylus is sensitive and responsive enabling great graphics and photo work. I am not a Microsoft lover but this is a well executed piece of hardware.

Honestly this is a game changer. As someone who is just starting out in graphic design, it feels like it will grow with my skill level. I'm not amazingly talented at CGI, illustrating or CAD work yet but I feel confident that it will continue to exceed my expectations in use and speed. Currently using Blender Autocad Autodesk and Zbrush for art. Blender is highly demanding and hardly ever maxes its ability to handle things (even when i don't optimize my renders well yet)

Studio arrived faster than expected, in a double box with the original/retail box still sealed. Surface Studio appears to be brand new. After registering, it has a std Microsoft warranty ending in May of 2021. It's a bit of a luxury for me but I've gotten very used to Windows Hello and this seemed to be a good albeit expensive way to get that on a desktop. Screen is stunning, peripherals were all new and included, and it has a real warranty.

Love everything about this AIO except gaming, i.e low specs and refresh rate for good gaming though the screen looks and feels fantastic.