Apple iPhone XS Max, 256GB, Space Gray - Unlocked (Renewed)

Excellent phone, 4 years later it keeps working very well. No regret.

I love my phone. It’s everything I hoped for. The size is perfect, it charges to 100%, it functions like new, easy to use, no cracks nor marks on the screen, it has great compatibility and screen protection. 10 out of 10 I mostly definitely recommend 😄 metro pc approved.

The phone appeared to be in good condition, no visible scratches. Battery health was 78% however phone would not charge properly. I tried multiple chargers however if phone was picked up or slightly moved while charging, charging would stop. Will be returning.

Practically new compared to the price and has 90% battery life. No scratches. Great phone. I was hesitant to purchase a phone without seeing it, but it's the best decision I made when choosing this seller.

This phone, after researching and now using for a few months, has been very reliable and doesn't have charging issues like I had thought it would. It is a good value and it has more speakers than the other phones.

So, I recently made the decision to move back to Apple from Android and was not going to spend the $1000 on a "renewed" device when functionality wise, the XS max and 11 Pro max are very close. With that, I chose to go down the Amazon renewed route rather than taking a chance on ebay simply due to the ability to very easily return the device if it does not live up to Amazon's renewed standards, never mind having a 90 day return window if something does not go as expected (remember, this is "renewed", not NEW so by this time, most bugs or hardware issues should be worked out and if not, you will know pretty quickly and be able to return/replace). So there are two things I would recommend when buying a "renewed" device. First, just don't buy right off the main device page, but research the vendors that Amazon uses as all of them are not equal in quality or customer satisfaction. I learned this the hard way. Second, I will say that MOST of the devices you will receive, cosmetically will "look" brand new, which in my book passes the first test. I did have a device that looked good, but had internal hardware issues and I had to send to send it back. twice. (This goes back to the vendor research and their ratings). In all, the phone I received from CTS warehouse was nearly perfect both cosmetically and function wise AND I got a brand new third party charger & cable (You really don't NEED Apple branded), which also works perfectly. So, before you press the buy button, do your homework on who the vendor is otherwise, Amazon's "Renewed" program is probably the best one out there for saving hundreds on a device that looks and functions like new rather than taking a chance on ebay.

I do have to say that I was nervous about getting a renewed phone but finally decided to take the risk. The phone came in excellent condition!, no visible scratches or dents, the battery life was still showing 93% life and most importantly all features worked perfectly. To top it off the seller included a free case, screen protector and a charger in the box which was a nice perk (not the most premium quality accessories but it was nice to receive a little extra). The only thing that I can say could have been better was the cleanliness of the phone, it had a few white spots on the back glass caused by dirt but they came off when I applied some alcohol to clean the phone, other than than the overall experience was excellent, I am very satisfied with the product and it works great. Kudos to Amazon's Renewed program and to this seller for exceeding expectations.

I feel horrible, and I owe a sincere apology to the seller. I wrote the review below after having trouble charging the phone. I discovered this morning when I tried to charge a different device, that the problem was my charger, NOT the phone. Once I tried a new charger, the phone charged just fine and went all the way to 100%. "I have had this phone for approximately 1 hour. I received it with a completely dead battery, but was able to get it charged up enough to set up the phone. It appeared to be working properly, then after about an hour, the charging mechanism starting going haywire. The phone connects and disconnects over and over, and then quits charging altogether. I can get it to charge if I unplug it and then plug it back up again numerous times until it gets a good connection. I'll be looking into sending this phone back."