Red Lion RL12G10-3W2V Submersible Well Pump, 1 HP, 3-Wire, 230V, 12 GPM

I replaced a 40+ year old deep well pump with this, and hope like heck that this one lasts as long (at which point it will truly earn it's 5 star review ;) ). This unit came with good instruction, a NEW CONTROL BOX (important because the capacitor/relay can cause problems in the motor winding - no point in buying a new $4-500+ pump and reusing the same control box *rolling eyes*- though technically doable), and underwater heat shrink wiring pack. In short, the pump came with all the *necessary* components, went in well (get it? ;-) ), functions perfectly, and shows all signs of lasting as long as the original. There are a couple of things that you may want to get, how much you'll need depends upon your installtion: 1) Rope. - With the black polyethylene piping which is currently in use (for the water), it is a requirement to use some 1/4"+ polypropylene rope to support/hold/retrieve the pump if there is a break in the pipe. http://www.amazon.com/Attwood-Braided-Polypropylene-General-Purpose/dp/B002QVSPV2/ref=sr_1_1?s=sporting-goods&ie=UTF8&qid=1357310104&sr=1-1&keywords=polypropylene+rope 2) Wire - Also, not something that comes w/ the pump, but since your deep well pump is going to be installed hundreds of feet down underwater, 'standard' outdoor (UWB) wire is NOT okay. underwater pump wire is NOT something you can often find at home depot (though it probably depends on the region), so if you can reuse the wiring, good. If not: http://www.amazon.com/Coleman-Cable-423380530-Underwater-500-Foot/dp/B008LTKSA4/ref=sr_1_2?s=hi&ie=UTF8&qid=1357311287&sr=1-2&keywords=underwater+pump+cable (or something similar) 3) Pipe - 1" / 1 1/4" black polyethylene pipe (available by the 100' roll) is the current industry standard, and is flexible and easy enough to use that you don't need a truck, a rig, or a well 'A' frame to install or remove it (something rounded, and a car to pull/drop oughta do). Some fittings and clamps and you are good to go: (can't find it at Amazon, luckily Home Depot typically carries it in stock.) While my pump was a royal PITA to replace, it was mainly because my pump was old enough to be installed onto the end of ~150' of welded 1 1/4" galvanized steel piping. Yeah. It sucked for a DIYer. An A-frame w/ an engine hoist, a pair of bench vises (removed from the bench ;-) ), an angle grinder (to cut off ~20' sections of pipe), and several hours of backbreaking labor later, I was ready to quit for the night... luckily the installation (on black poly) was vastly easier! So, it gets five stars for coming with *most* everything needed, good instructions, and working well! Follow up: After 35 1/2 months, my pump failed. While this might be considered a bad thing, it left me even more impressed. Pulling up the pump (at the end of the PE pipe) was straightforward, and simple. Diagnosing the failure was easy (because it blew up two new capacitors, and tested with an obvious dead short internally), and Red Lion **stood behind their 3 yr warranty 2 weeks before it ended **. I just got the replacement pump today. All I had to do was peel off the serialized label, attach it to the email correspondence about the failure, and mail it off to them. They shipped back a replacement pump and I was good to go. Yeah the week turn around time was inconvenient, but completely understandable. Now to pull back out the PITA cheap Hallmark pump I dropped down there... sigh, maybe it can wait till that guy fails ;) .

Pump appears to be constructed of high quality materials and includes an attachment point to connect a rope to ensure the pump doesn't come loose and fall into the well. The 1 HP unit came with a remote start assist kit that contains a potential relay, start capacitor and requires a 4 wire hook up. The installation instructions provided make installation and wiring a breeze. Many pumps have these components built into the pump and if they fail as in my case, the pump has to be removed from the well and replaced. Then you have to be wary and ensure you get a water tight seal when making the repair or it will smoke instantly when power is applied. The remote start kit allows for future repairing or replacing these components without removing the pump from the well...a great benefit since the components can be damaged by lightning, power surges or drops. After 3 weeks of operation, the pump is working within factory specifications and the large number of pump stages moves the water quite efficiently. This unit is a great value for the money, even though the price was dropped $80 since I ordered mine 3 weeks ago. I still came out saving close to $200 by ordering it instead of paying wholesale contractors price at the local plumbing warehouse. Plus it carries an additional 2 year warranty over the other top brand names offered locally.

I purchased this pump to have as a replacement in the event mine goes out. Always nice to have one on the shelf. If and when mine goes out it will be on a weekend or holliday. Always happens that way. The pump was listed as used. I took a chance. The pump showed to indications of being installed. NONE!! I got a great pump and saved $266.00.

The pump failed after 8 months of use. Amazon will fully refund if it is returned within 30 days. Past that, the manufacturer automatically offers a two year warranty (or optional 3 year extended warranty). The warranty information as found on Amazon provides you a phone number that really only helps with technical support (877-337-2650). If the pump truly has failed and you are past the 30 day full return mark via Amazon, call this number: 405-440-1393 to claim your warranty. A shame the company does not make this readily available. If you wish to skip calling anyone at all, just get a photo of the label on the pump itself, a copy of the Amazon receipt (ensuring a mailing address and phone number are visible on the receipt or typed into the email) and send it off to: [email protected]. Let them know you spoke with tech support in the email and followed all of the troubleshooting instructions. We personally rely on this pump for our only source of water, so we also requested a rush shipment for the replacement. Let's hope this one lasts longer than 8 months...

Most important thing is, if you have some skills, you can install this pump yourself, and you don't have to pay 3 to 4 thousand dollars. Is very easy to install, the pump comes with a check valve installed on the pump head, if the piping and electric wires look good no need to replace them.

Set this in my well at 200' 2 weeks ago to replace a 3/4 hp pump that expired, possibly due to lightening. Prior pump was self contained, so i installed another 12 gauge line with the controller at the well head so that I could replace the capacitor in the future if needed. So far, working great.

The item may of been alright but took for ever to receive credit for the return.

My old pump lasted 10 years wish had been longer but I guess not too bad. I really dread replacing the pump side it is almost 300 feet deep but oh well I did it. The pump has the best ratings I could find and best price too. The warranty is five years and way better than any others I found. Really should stay away from anything that is sold in big box warehouse. They really have bad ratings and higher prices. The pump uses a well know Franklin motor and I would say that the build quality seems better than my old pump too but my main concern is how long it will last. Hope for a very long time.

Product showed up undamaged and complete in record time. Would definitely purchase again.

Awesome

Runs well, gets the job done for a good price

Was excited to receive this well pump because of positive reviews on consumer reports. When it arrived it was clearly an old box and showed serious wear before even opening. Upon opening everything was in disarray and no control box present. Wires were tangled and clearly previously connected. Instructions were dirty and jammed in behind. Pump itself had abrasions and history of use. Probably still a good unit, however my well is 250 feet deep and I insist on a NEW product. Very disappointed, hopefully I can find a 'NEW' one somewhere out there, Yeeeesh!

love it the best