ADVANING Luxury Series, 14'x10' Electric Retractable Awning, Premium Quality Fully Assembled UV+ Sun Shade Canopy, Brick Red Stripes, EA1410-A430H2

Extremely well packaged,arrived in 3 days.Love the fact its pre-assembled and all I had to do was install brackets in studs and hang.The item is pricey,but you can tell it is well worth it.Tasteful colors,quality fabric,and what appears to be strong and sturdy components with considerable weight.Installed over a deck and it works flawlessly.One button open and close moves quickly,and the manual crank works just as easily.Highly recommended.

I spent a great deal of time researching before making the decision to purchase this awning. I seriously considering purchase from a "nationally known" seller Su*****r awnings BUT they were almost twice as costly. Having never purchase an item this big, heavy, bulky and unusually shaped online I did have doubts. There were unexpected shippings delays that caused several weeks of false starts. HOWEVER, when it did FINALLY arrive it was EXTREMELY well packed and packaged and the awning was un-scathed. The 2 delivery men struggled a bit but the wrangled it off the truck and into my garage. I had cleared a temporary space for it. It took several hours to inspect and unpack. There were a set of bolts missing. I had purchased an awning that calls for 5 mounting brackets, concrete expansion bolts were ONLY supplied for 3.This leads me into one of the absolute BEST aspects of purchasing from ADVANING AWNING. Namely the exceptional support in general and the Customs service rep Jesse in particular. In many many instances he was available REALTIME with ACTIONABLE HELPFUL suggestion, from real world experience, he proved to be a very valuable resource who was always professional, patient, precise.My installation experiences below are just that they are not directions or suggestions, YOUR MILAGE MAY VARY.REVIEW the install video supplied by ADVANING several time and then twice more it offers precise steps to follow for PREPARATION, assemble all the tools in advance and check them for proper function.In my case i purchased a hammer drill on AMAZON (Dong Cheng DZJ05-13) For a very reasonable price. Trying to drill into concrete (10 holes @ 2 holes per bracket) with a conventional drill is EXTREMELY time consuming and very frustrating. IT WAS EXTREMELY important to select a high quality 1/2 inch masonry bit (also purchased on AMAZON). Wiggling the bit may help get the expansion bolts into the desired holes, it needs to fit VERY SUNGLY.2 bolts were damaged by me on install and I need 2 bolts quickly and purchased them from HD, I strongly suggest to use EXACTLY and ONLY the expansion bolts supplied by ADVANING, EVEN if it delays the project.After the caulk like was snapped and the 10 holes drilled and the bolts insetted. It was / is vitally important to do a dry run and make VERY SURE that the sleeves LOCK-IN-PLACE (then extract the bolts from the sleeves) then proceed.The CRITICAL part is marking on the vertical along the chalk like where the brackets will go, the placement of the outtermost brackets is ABSOLUTELY CRITICAL!!!!There is and can be a little bit oF play with the placement of the interior brackets (3 IN MY CASE).READ THE BRACKET PLACEMENT drawing in the manual several timeS BEFORE DRILLING!!!!!!!!Use a high quality silicone sealant ABOVE the bracket to prevent mostiure from working its way into the drilled holes.A MAJOR factor that allowed me (and a helper) to do the full install our selves was a DRY WALL LIFT JACK which was rented for a day from HD. YOUR MILAGE MAY VARY.With the dry wall jack and 2 people on 7 foot ladders the awning slipped into the brackets mostly OK!In 1 instance a RUBBER mallet was required to coax the torsion bar into its respective bracket, rubber mallet was used so that the finish would not get marred.RESPECT the warnings on the expansion arms BEFORE releasing them. VERY IMPORTANT !In my case I tested to full extension of the awning using the MANUAL crank that is always included.I wanted to inspect the full compliment of fabric with out the effects of the motor. After the manual test I I tried using the electric with the included remote (remember to remove the plastic insulation from the battery before trying to use the remote.Over all very pleased with the hardware. EXCEPTIONALLY pleased with support. Wish the shipping would have been more precise in terms of timing. Including a drill bit compatible with the expansion bolts would have been a nice touch and I think of minor cost.The awning, the company, the staff are all of high quality.If I had the need, I would purchase the exact same again! :-)

Easy to install, works great. Have used it for a while now, very reliable.I would have given a 5 if it had a wind sensor to close it on high winds, I find myself running to close it whenever the wind picks up. One strong wind whilre it is open cold damage it making it no longer useableAlso, it would have been great if it had an app to manage it. Setting the open and close limits is manual, though not very diffult. But would be nice to manage it from an app.

The media could not be loaded. Great product. Easy install. Only issue I have post installation is that it is a very tight fit when the awning retracts into and out of the cassette. The front bar of the awning snaps into and out of the cassette. It is a slightly smoother fit when easy pitch is all the way down but I still get a pop and vibration upon opening and closing. This is not a usability issue now but does give me some concerns over longevity’s as the motor gets weaker and or metal fatigue sets in.Overall, I am very pleased. Looks great on the house. Was an easy install. Materials all appear top grade. I did have a 2 of the 3 brackets where the powder coating was either missed or scraped off during packing. This was an easy touch up before install. I did need to purchase and use 3/4” aluminum spacers on bottom bolts to compensate for change in siding material when installing the brackets. I was very lucky that a header ran across the top of the 4 windows the awning is installed above. This header eliminated the need for locating framing studs. The fact that the awning itself was fully assembled and the simplicity of the hanging brackets made this an easy DIY project. Great addition to the house.