Is this a real pearl?

Dear Customer, as we described in the title or 5 bullet points, it is "mother of pearl", that is to say, it is a shell. It's not a real pearl that is on this necklace.

Is this really 18k plated? it only says fashion jewelry within the pouch. what is the material really made of?

This is really 18k gold plated over brass.

can you remove the pendant from the necklace?

Dear Customer, this necklace's pendant can not be removed because our design is changeless. Do you want to just buy a cable chain necklace without the pendant? You can contact us through Amazon to customize the necklace.

It says made in China ? the quality looks different from what is advertised

I have this piece and it looks exactly like pic. It looks much more expensive than it is. I’ve worn it dozens of times and still looks the same. 100% would recommend.

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Deliver to Slovakia

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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