Where can I purchase the gel memory foam if I need the king pillow to be firmer?

You can purchase more foam here: https://www.amazon.com/dp/B081J1MK7V

Where can I get more filling for the pillow if I want to add more?

https://www.amazon.com/dp/B081J1MK7V?ref_=dpLink&th=1

Why is the pillow flat?

Its not flat. Look at the pictures. U can see how thick it is.

How can I buy just the outer covers for my 2 king size pillows? I like to wash the covers once a week. Best pillows ever!

we do not sell the covers separately.

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Description

❄️ Sleep smarter, not hotter — upgrade to cool luxury every night!

DUAL SIDED LUXURY - Reversible cover with ice-cool fabric on one side, soft bamboo rayon on the other.
CLEAN CONVENIENT - CertiPUR-US certified foam with machine washable, durable covers for lasting freshness.
STAY CHILL ALL NIGHT - Cooling gel-infused foam wicks heat away for uninterrupted sleep.
HOTEL QUALITY SUPPORT - Ergonomic design cradles head & neck for side, back, and stomach sleepers alike.
CUSTOMIZE YOUR COMFORT - Add or remove shredded memory foam to fit your unique sleep style.

Nestl Cooling Pillow 2-Pack features advanced gel-infused shredded memory foam with adjustable loft, dual-sided cooling and bamboo rayon covers, and CertiPUR-US certified clean foam. Designed for all sleep positions, these pillows deliver hotel-quality comfort and temperature regulation, making them the perfect upgrade for hot sleepers seeking personalized, refreshing rest.