HYDRO CELLStainless Steel Insulated Water Bottle with Straw - For Cold & Hot Drinks - Metal Vacuum Flask with Screw Cap and Modern Leakproof Sport Thermos for Kids & Adults (Navy/White 14oz)

3/3/23The customer service team reached back to me after 24 hrs and and send out a newer model replacement with additional metal screw cap. The newer model works perfectly and my little one could actually open and close with ease. I attached another photo comparing the two caps(left new right old). The new one bends down nicely resting on the bottle vs flinging backwards pulling on the bottle. And with the additional cap, I now have two perfectly working bottle! Still not happy receiving an older model first but overall satisfied with their customer service team and understands why all the good reviews here.Original review:I searched for a long time and finally decided on this one (14oz) because of so many good reviews. Even though it seems to function as advertised, there are three things that bothered me when I got it today. Firstly, the metal lid is pretty hard to close because the treads won’t lineup on the first try….2nd…or 5th time! I did figured out the trick to turn left(loosen) first then right(tighten) and that worked out. Now I just have to teach that to my 4 year old. Secondly, the bottle tips over easily when leave the metal lid open, especially when the bottle is empty or nearly empty. I know this is due to the heavy metal lid pulling it over. If decides to keep it, I will have to heat up the plastic strap to bend/mold it so it won’t fly backwards as much when left open. Thirdly, the hole for the tiny silicon plug have tiny threads of unrefined loose plastic. That came to my attention when found tiny black tread like stuff on the plug. I attached a picture because it’s hard to explain. It’s not a hard fix…just need to file it down but still troublesome. I’m still waiting to compare with others before deciding to keep it or not.

The first time I purchased a double wall SS water bottle, I went for the expensive name brand but ever since I discovered these ones 3 years ago... never again! At a quarter or so of the price of the name brand it it EXACTLY the SAME quality! I can put ice in these, water, and leave in the car with the windows up on a 90* day and come back 8+ hours later from the theme park and BOOM! STILL HAS ICE IN IT! Ya'll know how hot cars get in the summer with the windows up... The color choices are amazing, the size options are there, and you get multiple lid options in one box. YES, PLEASE! I have purchased many of these for myself and as gifts and I will continue to because they are quality without breaking the bank!

My wife and I have ordered 3 or 4 bottles of this brand. I personally use the 24 and the 40oz bottles, both of which are great. Not only are the bottles high-quality at a fraction of the cost of their main competitor, but their customer service rocks, too! When I somehow misplaced the O-ring from one of my bottles, I contacted their customer support to see if it was covered by the lifetime warranty, which it was. They sent me, free of charge, 2 O-rings and a replacement cap with an O-ring intact! The items were shipped very quickly and the email communication with them was very professional and expedient. I can't recommend these guys enough - they definitely don't disappoint!

I ordered the 24 ounce size and it’s the perfect size, easy to hold and take with you, my grip isn’t as good as it used to be and I have no problem with this bottle at all . Just add ice and water and your set. It keeps water cold all day and still cold the next morning. I didn’t think I would like having to use the straw but it works great. This is about the only way I will drink water like I should so I’m very happy with this purchase and would definitely order this brand again.

What designates a "5-star" product from a "4-star" product? For me, its when a product goes above and beyond. You think, what could a stinkin' water bottle do that is "above and beyond"? Well, I'm happy to say that this product is made in the USA, the water bottles are elegantly designed and have care and thought put into them: you can't imagine how difficult it is to pick out a large waterbottle that actually fits in a standard cupholder! It comes with two caps, to fit your usage. Their customer service is ultra fast, friendly, and helpful. The price is right, and above all else, can you believe the product actually works as advertised? Super cold or warm drinks for the whole day. To me, all that combined makes this a stellar product and one that I'm happy to use, and recommend wholeheartedly!When I first got the product I assumed it was just like any other waterbottle/cheap thing you buy on Amazon, it comes from some other country, and has no instructions and a bunch of cheap accessories they throw on to inflate the price and make it seem like a better value. I've been taught this from too many Amazon products. So, I was not surprised when I unboxed it filled it up and the next morning went to drink and ended up with water pouring out down my chin.Over the next few days I started drinking a LOT more water, because the bottle was attractive, it fit in my cupholders at work and in my car, it was convenient, and it kept the beverage enjoyable because it was ice cold- just the way I like it.But it leaked, every time I took a sip... Disappointed, I contacted customer service to initiate a return. I was really kind of sad. The customer service person was overtly polite and apologetic and wanted to ship out a return at no cost. They even wanted me, again, fully prepaid, to return the bottle to them so they could inspect it for manufacturing defects, which I was more than happy to do. What company does that? Not many that I've dealt with. Most just want the product back so they know you aren't scamming them. However, after I started talking about a return, I did some Youtube investigating because I wanted to see if perhaps the leak was specific to the 24oz bottle or something. As I went through reviews, nobody mentioned it. And finally I stumbled upon an unboxing video where they showed someone putting the water bottle together and that's where it hit me. There is 2 straw accessories included with the water bottle. These accessories I assumed had to do with the other bottle cap that came with the product. Or, I assumed it was for if you literally just didn't want to put a cap on at all so you could drink out of the bottle. I don't know what I was thinking. I clearly wasn't. But anyway, after looking at the video I realized that it was leaking, because the straw cap is meant to be used in conjunction with one of these straws on the inside of the bottle. That way, you aren't inverting the entire water bottle upside to drink out of an open hole. What an idiot!After I realized this, I tested it, and of course it worked. I went back to customer service and immediately told them my error. I'd like to call out Jordan who was the representative who was very helpful the whole way and may have chuckled to himself but never made me feel like an idiot.As I mentioned, the bottle looks great, and has made me drink more water each day. I think from a combination of it being nice and cold, and from the flashy bottle being in my peripheral vision to remind me to drink. In fact, each day, even though I know you should be drinking more than one 24oz bottle a day, I have to make baby steps. And each day I come home with a bottle that was full in the morning that has less and less each progressive day. I call that a win, and it is all due to this product.I would completely recommend this product to anyone. And plan to pick up some more bottle soon as gifts. My only negative would be that it should come with some basic instructions on how to care for it, and maybe a little idiot-proof diagram that shows if you use the straw cap, that there is an interior straw that needs to be added.

This was a gift for my niece, so I really can't rate if it is leak proof or easy to drink from, but it was beautiful. I bought it instead of a Hydro Flask because of the vibrant ombre pink, and it did not disappoint! It was packaged well with two types of top, as well as a straw. I gifted it with a pack of stickers. She absolutely loved it.

Belle mais elle coule avec l’embout avec une paille, je l’ai commandé pour cette option particulièrement. Je suis déçue! Pour la retourner, je dois utiliser ups et c’est un détour pour moi donc pas satisfaite du produit et des choix de retour.

Does not leak and keeps stuff hot and cold perfectly.

This thing is phenomenal! I fill it 1/3 of the way up with ice and to the top with water, 24 hours later I still have ice in it! I love it and highly recommend it to everyone!

Came in good condition no dents or scratches. Kept water cold with ice for two days. Son took it on over night field trip he loves it the paracord handle is a great add on great for kids on the go. Kinda gets in the way of filling from water cooler. And I always take it off for washing so that’s kinda annoying. But that’s personal preference for cleaning I guess.

Ordered one, loved it so much I ordered 2 more! Keeps things ice cold for the whole work day, love that it has a straw, super durable. Would buy one in every color and size if I could afford to!