Has it got surround sound? I want to be able to hear enemies coming and from which direction

If you want surround sound with the cloud alphas buy the astro mixamp tr kit. This will give you 7.1 surround sound.

Bought these , sound is great but people can't hear me?

If you are on PC make sure you have selected the correct output from the sound options as this doesn't always change automatically. If you are not sure how to do this a simple Google search will give you the instructions. Hope this helps

these look fake are they?

No there not fake my son has them

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Description

🎮 Level up your game with legendary comfort and pro sound clarity!

BUILT TO LAST - Robust aluminum frame ensures durability while maintaining a lightweight 298g design.
UNMATCHED COMFORT - Premium red memory foam and expanded headband keep you gaming longer without fatigue.
IMMERSIVE AUDIO CLARITY - Dual Chamber Drivers separate bass and mids for distortion-free, studio-quality sound.
PRO GRADE COMMUNICATION - Detachable noise-cancelling microphone delivers crystal-clear voice chat for competitive edge.
SEAMLESS MULTI PLATFORM COMPATIBILITY - Plug and play across PC, PS4/5, Xbox, Nintendo Switch, and mobile devices with 3.5mm jack.

The HyperX Cloud Alpha gaming headset features innovative Dual Chamber Drivers for superior sound distinction and reduced distortion, wrapped in a durable aluminum frame with premium memory foam for all-day comfort. Compatible with all major gaming platforms and equipped with a detachable noise-cancelling microphone, it’s engineered for immersive gaming and crystal-clear communication.

Specifications

Connectivity technology	Wired
Wireless communication technology	3.5 mm
Included components	Cable, Headset, detachable microphone
Age range (description)	14 years & up
Material	Aluminium
Specific uses for product	personal, gaming, business
Charging time	4 Hours
Recommended uses for product	Calling, Gaming, Music
Compatible devices	PC, PS4, PS5, Xbox One/ Series X\|S, Nintendo Switch, Mobile, Cloud Alpha Wireless
Control type	Volume Control
Cable feature	Detachable
Item weight	298 Grams
Water resistance level	Not Water Resistant
Frequency range	20Hz - 27000Hz
Package type	Standard Packaging
Unit count	1.0 Count
Style	Cloud Alpha
Control method	Touch
Number of items	1
Product Dimensions	23.37 x 20.96 x 11.81 cm; 298 g
Item model number	HX-HSCA-RD/AM
Manufacturer	HyperX
Form Factor	On Ear
Power Source	Information Not Available
Hardware Platform	PC
Are Batteries Included	No
Item Weight	298 g
Guaranteed software updates until	unknown

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